
BMW of Stratham
Stratham, NH
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Having purchased in excess of 20 automobiles over the years, my latest purchase from IRA BMW in Stratham NH was the best purchasing experience I have had to date. My purchase experience has included Merc years, my latest purchase from IRA BMW in Stratham NH was the best purchasing experience I have had to date. My purchase experience has included Mercedes, Lexus and other high end dealerships. The entire staff went above and beyond!! More
I just returned to BMW Stratham this past weekend for routine service and so it is a good time to revisit my experience there. Frank Albert was incredibly good to me throughout the buying & decision p routine service and so it is a good time to revisit my experience there. Frank Albert was incredibly good to me throughout the buying & decision process. We literally accomplished most of the sale over the phone/internet since I was not local. Frank never tired of my questions and provided a level of care and service that was above and beyond my experiences elsewhere. I am an unlikely BMW driver as a new model would have exceded my price range. Frank did what I thought would be impossible; find me the right car and at the right price. Moreover, it is worth it for me to take the drive to Stratham for dealer servicing. It is a short trip and I am certain that the experience far excedes what I would encounter on Commonwealth Ave, Boston. As promised--everything covered. No issues. No problems. In fact, Tia in service was able to have few standard services into one visit so that I would not have to come back two months later when I hit the exact right mileage. The car? Please. God willing I will be driving these for life. More
I have purchased 12 cars from this dealership in 11 years. I hope I can always do business with Scot Murby. He is honest, fair, friendly and makes you feel he is working for you, not just for the deale years. I hope I can always do business with Scot Murby. He is honest, fair, friendly and makes you feel he is working for you, not just for the dealership. If he left this dealership, I would probably follow him to his next job....he's that good. I've dealt with Vinny on the business/finance side and he is professional, knowledgeable, friendly and very accommodating. The service writers, especially John, Tia and Adam are outstanding. I've had business with other dealers around the country in my 35 years of car buying. This is, by far, the best dealership I have ever had the pleasure to do business with. More
Have dealt with this dealership since 1986; when it was Dreher-Holloway. Kind of sorry to see the Dreher-Holloway name go away, but love dealing with the same people. Thank you to Frank Albert for gettin Dreher-Holloway. Kind of sorry to see the Dreher-Holloway name go away, but love dealing with the same people. Thank you to Frank Albert for getting me into my first new BMW in 14 years...our 5th overall. Always, always thank you to Tia & Ken and the entire service department! More
When I was looking to purchase a new vehicle, I went to Tulley BMW and had such an awful experience, we literally left the dealership extremely frustrated. I was apprehensive about going to BMW of Stratha Tulley BMW and had such an awful experience, we literally left the dealership extremely frustrated. I was apprehensive about going to BMW of Stratham because I did not want to travel that far. However, when I first spoke to Mr. Albert and finally met with him, I realized I had made the right choice. The service from Mr. Albert and the other people at BMW Stratham was above and beyond. They made you feel comfortable with any questions but most of all Mr. Albert feel important, where as the other dealer wouldn't give you the time of day. I would definitely not only recommend to anyone who was in the market for a BMW to call BMW Stratham but definitely as for Frank Albert. The experience was not only stress free but enjoyable and I am loving driving my BMW. More
Kurt was great to work with, his knowledge was exceptional, I really didn't feel pressured to make a decision until I was ready. Kurt's follow thru and positive, friendly attitude are some of the exceptional, I really didn't feel pressured to make a decision until I was ready. Kurt's follow thru and positive, friendly attitude are some of the reasons why I chose to purchase the vehicle in Stratham. I believe the price paid was fair and reasonable. This is the second BMW I have owned, the quality of the vehicle is excellent, accolades to Kurt for being a great representative of your dealership. More
Kurt was very easy to work with and makes the buying experience fun not painful. He found my car in CT, got it delivered and in my driveway in 2 days. I was also very happy with the service I recieved o experience fun not painful. He found my car in CT, got it delivered and in my driveway in 2 days. I was also very happy with the service I recieved on my car as well, regarding the drive flat tires that were extremely hard over any road imperfections. The dealership replaced my tires as good will and the car drives better than the day I picked it up. I will do business with stratham BMW again and have turned friends over to Kurt to see if he could help them out. More
Incredible Customer Service,Professional Sales People,attention to detail and customer requests. I truly enjoyed my buying experience; Kurt Baitz totaly met all of my requests and my vehicle was People,attention to detail and customer requests. I truly enjoyed my buying experience; Kurt Baitz totaly met all of my requests and my vehicle was in immaculate condition when delivered. Great follow up after the sale, and a real committment to customer satisfaction. I would highly recomend my sales person and the dealship to perspective buyers. More
Kurt Baitz is the best car salesman I have ever dealt with. He is professional, but not pushy in the least, which fits the demographic for a BMW prospect quite well. He followed up on all questions, an with. He is professional, but not pushy in the least, which fits the demographic for a BMW prospect quite well. He followed up on all questions, and resolved some issues that I had not even addressed as problems yet. I cannot say enough positive about him, and were it not for him, I would not have purchased a car from IRS BMW frankly, as he is the exception, not the norm at that dealership in my opinion. More
Linda does an an excellent job -- friendly, knowledgeable, and helpful. So far, I'm very pleased with my 2008 X-5. I test drove the Porsche Cayenne first and found it suprisingly unimpressive. knowledgeable, and helpful. So far, I'm very pleased with my 2008 X-5. I test drove the Porsche Cayenne first and found it suprisingly unimpressive. I expect to have a long and happy relationship with IRA BMW. Thanks, Linda! More