
BMW of Stratham
Stratham, NH
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I must admit that Lind Stephenson took the apprehension out of the new car purchase process. Linda found out exactly what we were looking for and came up with several vehicles to look at. We went in one out of the new car purchase process. Linda found out exactly what we were looking for and came up with several vehicles to look at. We went in one day and came back two days later to pick-up our BMW X5. Linda was extremely helpful throughout the process and even helped to set-up the cell phone Bluetooth. I would highly recommend Linda and IRA BMW to anyone looking to purchase a new vehicle. More
We recently purchased a CPO 2007 BMW X3 from Scot Murby at BMW of Stratham. It was by far the best car buying experience we have ever had, and we really like cars and buy and sell often. I worked with Sc at BMW of Stratham. It was by far the best car buying experience we have ever had, and we really like cars and buy and sell often. I worked with Scot to find exactly the right X3 (specific interior and exterior color, specific options, etc.) for my wife and he never gave up on finding the exact car she wanted. He kept in contact with me often to update me on vehicles that were close to our specs. When he found the right car, he was very straightforward with the deal, provided us with a very good deal in a very straightforward, easy to understand, professional and friendly manner. Scot is a true professional who makes the car buying process an enjoyable experience. We will definitely go see Scot the next time we are in the market for a car, whether he is at this dealer or another one, he is the one that made the experience so much better than any we've had before. Thanks Scot, great job! More
Linda Stephenson provided a high level sales experience. She acted as a consultant would as opposed to someone just interested in making a sale. She also did a great job explaining the new features of the 3 She acted as a consultant would as opposed to someone just interested in making a sale. She also did a great job explaining the new features of the 335i. We will definitely buy our next BMW from her. More
For anyone considering the purchase of a BMW or need their BMW serviced I can say I've never had any better experience in either the sales process or in service than at Stratham BMW. Hey, when you buy t their BMW serviced I can say I've never had any better experience in either the sales process or in service than at Stratham BMW. Hey, when you buy the best you expect the best. At Stratham they have always gone above and beyond for me. All of Stratham service team are great. I happen to work with Wendy Hawkins. There's not enough words to discribe the excellent level of service Wendy gives me everytime my vehicle is due for maintenence. She is without a doubt the best of the best. More
I can say nothing but good things about BMW of Stratham. We have been customers for the past 10 years and have always found the service to be truly exceptional. We have purchased many cars from this dealer We have been customers for the past 10 years and have always found the service to be truly exceptional. We have purchased many cars from this dealer, including two from Scott Murby who has done a wonderful job. Kenny Deem, Senior Service Technician gets an A+ rating for his work. He is experienced, professional and very thorough. He is very good at explaining what needs to be done and why. We have the utmost confidence in his meticulous work. Adam Silvani, Customer Service Advisor has been exceptional in ensuring the quick, complete and careful turnaround of our cars. He is the consummate service advisor, with a very careful attention to detail and a very positive attitude. We always feel we are in good hands with BMW of Stratham and that means a lot to us. Thanks to all of you!, Respectfully yours, A Very Satisfied Customer!!! More
In January 2009, I was seeking to purchase a certified pre-owned vehicle. I visited numerous dealerships before going to Ira BMW of Stratham. The previous dealerships (Boch Honda, Boch Toyota, BMW of No pre-owned vehicle. I visited numerous dealerships before going to Ira BMW of Stratham. The previous dealerships (Boch Honda, Boch Toyota, BMW of Norwood) were giving me the hard sell in terms of the vehicle's availability, pricing, etc. The dealerships made me wait around to meet the manager for no apparent reason. I also received endless follow-up telephones. None of this happened once I started working with Ira BMW and Mr. Murby. I was met with professionalism and candor. I had a candid discussion regarding availability, pricing, warranties, options, etc. I was not rushed or pressured and felt comfortable during the entire process - from test driving a couple of different options to purchasing a CPO X3. My questions were answered, calls returned, and there was follow-up that was appropriate and responsive. Overall a great experience. I would go back to this dealership to purchase another vehicle and would highly recommend it to others. More
I had the great pleasure of working with Kurt Baitz during the sales progress. He was professional and thorough. He took great interest in my needs and helped tailor a product to meet those needs. Sinc during the sales progress. He was professional and thorough. He took great interest in my needs and helped tailor a product to meet those needs. Since, he has followed up to ensure my complete satisfaction. i would consider him the best sales associate I ever worked with. Respectfully submiited, Keith M. Pfeifer More
As usual everything was great during this visit. Wendy did a great Job and quickly checked me in and out and answered all my concerns. All work was done as promised and on time Great group of people (e did a great Job and quickly checked me in and out and answered all my concerns. All work was done as promised and on time Great group of people (especially the service department) at this Dealership. Highly recommend. Jim More
By far the best dealership I have dealt with, in purchasing over 30 new cars. When faced with trying to make a deal happen that revolved around getting a difficult combination of options, Scot Murby purchasing over 30 new cars. When faced with trying to make a deal happen that revolved around getting a difficult combination of options, Scot Murby was the only one of three potential dealers to call back and find a way to do it, and to top it off, his was the most competitive offer of the three. The others wanted me to beg them to sell me a car, only Scot professionally made his offer the best, and let "me" make my decisino to come in the next morning and sign the paperwork. Everyone in service has been about as great to deal with as could be asked for. An intermittant fuel injector when the car was three months old was met by a nice loaner delivered to my home within a short time after the car was dispatched to the dealer for repair, and my car was ready to go and clean as could be by 5 that same afternoon. Lastly, like the Oscars, you cannot always name everyone in your list, but all of the staff at this dealership, from the parts guys to the General Manager, have been great. More
I had brought my 2004 325xi in for a quick service and while I had been thinking about getting another car, I wasn't positive. But when I went in this time, I saw a very attractive used car on the lot th while I had been thinking about getting another car, I wasn't positive. But when I went in this time, I saw a very attractive used car on the lot that caught my eye. I started working with Frank who was extremely helpful. He didn't push me, answered all of my questions and was very patient. I ended up buying that 2006 Honda Accord from him and have never regretted. I wouldn't hesitate to go back and work with Frank either when I'm ready to buy another BMW or even if I wanted a used car. More