
BMW of Stratham
Stratham, NH
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Wife and I had been looking for a new(er) vehicle for her and, as she had almost always driven foreign, we had been searching local and North Shore Boston area for vehicles that would fit her profile. The in and, as she had almost always driven foreign, we had been searching local and North Shore Boston area for vehicles that would fit her profile. The internet being a great tool, we were able to compare vehicles from various dealers. Living on the coast of NH we determined that we had access to vehicles with prices that were as competitive as the Boston Metro market right here, locally. She had been looking at Axxxs, Vxxxxs, and Sxxxs, as she had owned all in the past. We stopped at BMW of Stratham one evening after an ice cream at Whites and found a used BMW 530 that appealed to her. Next day we stopped by to get more involved in the process at which time we met Tim Little. We asked about this vehicle and test drove it (impressed), along with asking about a new vehicle lease program. Having everything explained to us in a professional manner without being forced in either direction was comforting. Steve, the business manager went into depth on both the upside and downside of leasing, describing his experiences. We said we'd think on it overnight and made an appointment for 2pm the next day. The next day we arrived to find that the vehicle we had interest in had been sold that morning. As we did not place a deposit on the vehicle I felt it only fair that BMW of Stratham did the correct thing and sold the vehicle when they had the opportunity. Tim arrived promptly at 1:55pm (on his day off)and was dismayed when he found out what had happened. Without making any excuses he set to work finding us a "likely candidate", noting that some vehicles may have just arrived and were not listed yet. We looked at new 300 series along with touring the entire lot. As luck would have it, a few vehicles were up back, staged, prior to being prepped for the lot. Sitting pretty, if you will, was an almost immaculate Alpine White 535 XI that had been waiting patiently for us to arrive and adopt. My wife was amazed at the interior, amazed at the way it felt driving, and amazed at the options. Done deal. As we had done most of the paperwork, etc, including the trade value the day prior, it was just tie up loose ends and pick the vehicle up a few days later. The fact that the vehicle would average 25+ mpg was a primary factor in the decision as she commutes 80+ mile per day. Tim was great through the whole process, and what impressed my wife and I, didn't show the "oh well...back to square one" attitude when he found out about the previous vehicle but took the info he had gained from our time together and used it to help us find a newer and in our estimation, a much more, in our estimation, impressive vehicle. He kept my wife informed throughout the 48 hour period and we arrived Tuesday night to pick up the vehicle. We purchased the additional 50K maintenance program believing this to be a great value. Tim spent an additional 1+ hours showing my wife everything about the vehicle. (I've had to learn on my own and enjoyed every minute of it!). I've waited 2+ weeks to review the dealer and process, as I wanted the "shine" to wear off a bit. The majority of the times we have purchased vehicles (40+ years) the process was such that your hair hurts, you have squealing in your ears, you don't speak for 72 hours, and anything remotely positive about the experience is erased from your memory. Guess what? The shine DOESN'T wear off this time!! Awesome car, outstanding experience, and having White's Ice Cream just up the road gives up the excuse to do "drive-bys" at least once a week thinking ....This is a Good Thing! More
Great service by sales associate John M. and very fair deal on my 2008 X5 4.8 I just bought today. Car is like new and has one year factory warranty left. Would highly recommend! deal on my 2008 X5 4.8 I just bought today. Car is like new and has one year factory warranty left. Would highly recommend! More
After doing some internet research, I found a great X3 that I wanted to test drive and called ahead to this dealer to schedule an appointment to check it out with my girlfriend. When I arrived, the vehic that I wanted to test drive and called ahead to this dealer to schedule an appointment to check it out with my girlfriend. When I arrived, the vehicle was pulled up front and John McCormick was waiting for my arrival. John was very knowledgeable, friendly, and professional as he walked us through all of the features and joined us on a test drive. There were no high pressure questions or pushy statements which made me feel comfortable. John was also very forthcoming with the vehicles Carfax and service history documents. Through out the negotiations that followed both John and his supervisor, Chris Thompson were professional. Even after the deal was done, John still threw in new floor mats at my request. They drove a tough bargain, but in the end I felt that I got a great vehicle for a great price! More
From the intial visit through the entire sales process I have an extremly pleasant experience. To start the dealership was very intent on getting me the car I desired and not forcing me into something i did have an extremly pleasant experience. To start the dealership was very intent on getting me the car I desired and not forcing me into something i did not want. The price was exactly where I needed to be and competitive with other dealers. All time frames that were provided, such as delivery of the car were met exacttly when they said. I met perhaps 5 different people during my time and all were very friendly and helpful. I worked most of the time with Jon Parker who was excellent. He knew all about my car and was a pleasure to deal with. I would recommend this dealershipt to anyone interested in purchase a car. More
Jonathan Parker and BMW of Stratham were excellent to deal with, the entire process was a real pleasure. Jon helped us with picking out the right options and car that best fit our wants and needs. We wer deal with, the entire process was a real pleasure. Jon helped us with picking out the right options and car that best fit our wants and needs. We were very impressed with the entire staff and you can tell that they are a top notch company. So if you are looking for a BMW and want to deal with a salesman who will put you first we recommend Jonathan Parker. More
I visited a number of other BMW dealerships before I found Ira BMW of Stratham. I worked with Jon Parker. His first price was more competitive than the 3rd price I received from the other dealerships. J found Ira BMW of Stratham. I worked with Jon Parker. His first price was more competitive than the 3rd price I received from the other dealerships. Jon was non pressuring and went the extra mile securing the delivery of the 535xi I wanted. Jon actually was able to intercept it still on the ship from Germany. Highly recommended. More
My experience was nothing short of amazing. I bought a beautiful 328 convertible from John McCormick at Stratham BWM. John was very professional and friendly. I felt I got a very fair price. The most amaz beautiful 328 convertible from John McCormick at Stratham BWM. John was very professional and friendly. I felt I got a very fair price. The most amazing thing was they agreed to deliver to my house (I live 40 miles away, and getting to the dealer was difficult with my schedule.) The day came, and it turned out to be a day when severe thunderstorms were predicted. But they arrived as promised, with ominous clouds all around! We decided to name the car "white lightning" because of this. I could not be happier,and the car is a dream come true. More
Just got a new 535ix from BMW Stratham. Worked with John Parker. Very nice guy to deal with, very helpful along the way and came up with the best deal. Not only that, the mechanic who handled the delivery Parker. Very nice guy to deal with, very helpful along the way and came up with the best deal. Not only that, the mechanic who handled the delivery prep did an incredible job, even had the tire pressure on all 4 tires correct to the dot as per BMW's specs. Quite impressed with that as I never had a car come out of any shop with tire pressure correct, ever. Highly recommended!!! More
In life, it is important to have "a guy" that is an expert in their given field. When in need, you can turn to that person and have complete confidence that the job will be accomplished as good o is an expert in their given field. When in need, you can turn to that person and have complete confidence that the job will be accomplished as good or better than you could have done. John is one of those rare people that you want to call "your guy". I have owned many BMWs and I will continue to have my car serviced at BMW Stratham because of the highest level of service that John exemplifies. A perfect example was this evening when John's shift ended at 5:30pm and he calls my cell at 7:30pm to answer a question I had. He wanted to make sure that I didn't have to wait until tomorrow. I am in the sales field myself and count customer service as the highest form of business. I will continue to have my car serviced at BMW Stratham for the simple reason that John Bowling has and continues to meet and far exceed what I deem excellent service. More
I bought a 2003 M3 convertible. The GM had scheduled to have the noise investigated at no charge to me and also provided me a loner vehicle. I appreciate the quick response and the vehicle checked out ok. have the noise investigated at no charge to me and also provided me a loner vehicle. I appreciate the quick response and the vehicle checked out ok. Id like to say thanks to the guys at BMW of Stratham. More