BMW of Stratham
Stratham, NH
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Linda was extremely helpful, putting me in the car that I have always wanted, a X3. I never felt pressure to make a quick decision, nor did I feel like she played any of the "games" some car sales people do have always wanted, a X3. I never felt pressure to make a quick decision, nor did I feel like she played any of the "games" some car sales people do. She was professional, courteous, and very helpful. I highly recommend her!!! More
My husband and I went to BMW for service on his car. During this visit we took some time to check out the lot. My car was a chevy and I was coming to the end of my term. The warranty was running out so During this visit we took some time to check out the lot. My car was a chevy and I was coming to the end of my term. The warranty was running out so it was time to look.Linda stepped up and really helped us. She took the time to hear our needs and what we wanted in a car and the payments we wanted.She was able to find us a few great vehicles to look at while we where there. I was able to test drive each. We narrowed it down to 2. Linda again took the time to explain all options of both vehicles, and then explained the warranty and maintence plans. Needless to say we left that day with our second BMW from IRA. Both are 325Is, we truly love our cars and the service we receive here. And will be looking for another one soon. We will continue with BMW of Stratham, and will deal with Linda Stephenson again. More
Wendy and Ken are the glue to the operation. Always prompt and helpful. Always great follow up. I cant say the same for the management team and some in service. A few never return calls or mail. Th prompt and helpful. Always great follow up. I cant say the same for the management team and some in service. A few never return calls or mail. The promise alot and cannot deliver EXCEPT for Ken and Wendy! The only reasons I am still a customer! More
I had been looking for a used Mini Cooper with certain specifications at a reasonable price for 6 months when I found the perfect car on Ira BMW of Stratham's website. It had the right combination of age specifications at a reasonable price for 6 months when I found the perfect car on Ira BMW of Stratham's website. It had the right combination of age, mileage, options and price. I contacted the dealership via e-mail and was put in touch with several helpful agents. My test drive and subsequent purchase were with Linda Stephenson, who was very knowledgeable about Mini's in general, and this vehicle in particular. She also gave me useful information about the auto industry such as the best time to buy, technical info such as why four wheel drive vehicles like my Subaru use so much more gas, and the best brands, octane and ethanol levels to look for in gasoline. She handled the paperwork very smoothly and, because I was confident about the quality and price of the car, the whole process was very easy for me. I have not been in for service yet, so I cannot comment on that yet. So far, a very positive experience. More
As allways every visit to BMW of Stratham gos great. they take the time and make sure you are pleased and informed at every service visit. Wendy is great.i needed a loaner car and it was ready the minute I p take the time and make sure you are pleased and informed at every service visit. Wendy is great.i needed a loaner car and it was ready the minute I pulled into the service bay. No waiting is a good thing. When my car was done I received a prompt call. At the time I picked it up all work was explained to me and my car looked brand new. This is our second purchase from BMW of Stratham,we have been so pleased we will continue all our auto needs in the future with them. Cant beat them, from sales to service they are the best. More
I must admit that Lind Stephenson took the apprehension out of the new car purchase process. Linda found out exactly what we were looking for and came up with several vehicles to look at. We went in one out of the new car purchase process. Linda found out exactly what we were looking for and came up with several vehicles to look at. We went in one day and came back two days later to pick-up our BMW X5. Linda was extremely helpful throughout the process and even helped to set-up the cell phone Bluetooth. I would highly recommend Linda and IRA BMW to anyone looking to purchase a new vehicle. More
Linda Stephenson provided a high level sales experience. She acted as a consultant would as opposed to someone just interested in making a sale. She also did a great job explaining the new features of the 3 She acted as a consultant would as opposed to someone just interested in making a sale. She also did a great job explaining the new features of the 335i. We will definitely buy our next BMW from her. More
We recently purchased a CPO 2007 BMW X3 from Scot Murby at BMW of Stratham. It was by far the best car buying experience we have ever had, and we really like cars and buy and sell often. I worked with Sc at BMW of Stratham. It was by far the best car buying experience we have ever had, and we really like cars and buy and sell often. I worked with Scot to find exactly the right X3 (specific interior and exterior color, specific options, etc.) for my wife and he never gave up on finding the exact car she wanted. He kept in contact with me often to update me on vehicles that were close to our specs. When he found the right car, he was very straightforward with the deal, provided us with a very good deal in a very straightforward, easy to understand, professional and friendly manner. Scot is a true professional who makes the car buying process an enjoyable experience. We will definitely go see Scot the next time we are in the market for a car, whether he is at this dealer or another one, he is the one that made the experience so much better than any we've had before. Thanks Scot, great job! More
For anyone considering the purchase of a BMW or need their BMW serviced I can say I've never had any better experience in either the sales process or in service than at Stratham BMW. Hey, when you buy t their BMW serviced I can say I've never had any better experience in either the sales process or in service than at Stratham BMW. Hey, when you buy the best you expect the best. At Stratham they have always gone above and beyond for me. All of Stratham service team are great. I happen to work with Wendy Hawkins. There's not enough words to discribe the excellent level of service Wendy gives me everytime my vehicle is due for maintenence. She is without a doubt the best of the best. More
I can say nothing but good things about BMW of Stratham. We have been customers for the past 10 years and have always found the service to be truly exceptional. We have purchased many cars from this dealer We have been customers for the past 10 years and have always found the service to be truly exceptional. We have purchased many cars from this dealer, including two from Scott Murby who has done a wonderful job. Kenny Deem, Senior Service Technician gets an A+ rating for his work. He is experienced, professional and very thorough. He is very good at explaining what needs to be done and why. We have the utmost confidence in his meticulous work. Adam Silvani, Customer Service Advisor has been exceptional in ensuring the quick, complete and careful turnaround of our cars. He is the consummate service advisor, with a very careful attention to detail and a very positive attitude. We always feel we are in good hands with BMW of Stratham and that means a lot to us. Thanks to all of you!, Respectfully yours, A Very Satisfied Customer!!! More