BMW of Stratham

I can say nothing but good things about BMW of Stratham. We have been customers for the past 10 years and have always found the service to be truly exceptional. We have purchased many cars from this dealer We have been customers for the past 10 years and have always found the service to be truly exceptional. We have purchased many cars from this dealer, including two from Scott Murby who has done a wonderful job. Kenny Deem, Senior Service Technician gets an A+ rating for his work. He is experienced, professional and very thorough. He is very good at explaining what needs to be done and why. We have the utmost confidence in his meticulous work. Adam Silvani, Customer Service Advisor has been exceptional in ensuring the quick, complete and careful turnaround of our cars. He is the consummate service advisor, with a very careful attention to detail and a very positive attitude. We always feel we are in good hands with BMW of Stratham and that means a lot to us. Thanks to all of you!, Respectfully yours, A Very Satisfied Customer!!! More

In January 2009, I was seeking to purchase a certified pre-owned vehicle. I visited numerous dealerships before going to Ira BMW of Stratham. The previous dealerships (Boch Honda, Boch Toyota, BMW of No pre-owned vehicle. I visited numerous dealerships before going to Ira BMW of Stratham. The previous dealerships (Boch Honda, Boch Toyota, BMW of Norwood) were giving me the hard sell in terms of the vehicle's availability, pricing, etc. The dealerships made me wait around to meet the manager for no apparent reason. I also received endless follow-up telephones. None of this happened once I started working with Ira BMW and Mr. Murby. I was met with professionalism and candor. I had a candid discussion regarding availability, pricing, warranties, options, etc. I was not rushed or pressured and felt comfortable during the entire process - from test driving a couple of different options to purchasing a CPO X3. My questions were answered, calls returned, and there was follow-up that was appropriate and responsive. Overall a great experience. I would go back to this dealership to purchase another vehicle and would highly recommend it to others. More

I had the great pleasure of working with Kurt Baitz during the sales progress. He was professional and thorough. He took great interest in my needs and helped tailor a product to meet those needs. Sinc during the sales progress. He was professional and thorough. He took great interest in my needs and helped tailor a product to meet those needs. Since, he has followed up to ensure my complete satisfaction. i would consider him the best sales associate I ever worked with. Respectfully submiited, Keith M. Pfeifer More

As usual everything was great during this visit. Wendy did a great Job and quickly checked me in and out and answered all my concerns. All work was done as promised and on time Great group of people (e did a great Job and quickly checked me in and out and answered all my concerns. All work was done as promised and on time Great group of people (especially the service department) at this Dealership. Highly recommend. Jim More

By far the best dealership I have dealt with, in purchasing over 30 new cars. When faced with trying to make a deal happen that revolved around getting a difficult combination of options, Scot Murby purchasing over 30 new cars. When faced with trying to make a deal happen that revolved around getting a difficult combination of options, Scot Murby was the only one of three potential dealers to call back and find a way to do it, and to top it off, his was the most competitive offer of the three. The others wanted me to beg them to sell me a car, only Scot professionally made his offer the best, and let "me" make my decisino to come in the next morning and sign the paperwork. Everyone in service has been about as great to deal with as could be asked for. An intermittant fuel injector when the car was three months old was met by a nice loaner delivered to my home within a short time after the car was dispatched to the dealer for repair, and my car was ready to go and clean as could be by 5 that same afternoon. Lastly, like the Oscars, you cannot always name everyone in your list, but all of the staff at this dealership, from the parts guys to the General Manager, have been great. More

I had brought my 2004 325xi in for a quick service and while I had been thinking about getting another car, I wasn't positive. But when I went in this time, I saw a very attractive used car on the lot th while I had been thinking about getting another car, I wasn't positive. But when I went in this time, I saw a very attractive used car on the lot that caught my eye. I started working with Frank who was extremely helpful. He didn't push me, answered all of my questions and was very patient. I ended up buying that 2006 Honda Accord from him and have never regretted. I wouldn't hesitate to go back and work with Frank either when I'm ready to buy another BMW or even if I wanted a used car. More

Having purchased in excess of 20 automobiles over the years, my latest purchase from IRA BMW in Stratham NH was the best purchasing experience I have had to date. My purchase experience has included Merc years, my latest purchase from IRA BMW in Stratham NH was the best purchasing experience I have had to date. My purchase experience has included Mercedes, Lexus and other high end dealerships. The entire staff went above and beyond!! More

I just returned to BMW Stratham this past weekend for routine service and so it is a good time to revisit my experience there. Frank Albert was incredibly good to me throughout the buying & decision p routine service and so it is a good time to revisit my experience there. Frank Albert was incredibly good to me throughout the buying & decision process. We literally accomplished most of the sale over the phone/internet since I was not local. Frank never tired of my questions and provided a level of care and service that was above and beyond my experiences elsewhere. I am an unlikely BMW driver as a new model would have exceded my price range. Frank did what I thought would be impossible; find me the right car and at the right price. Moreover, it is worth it for me to take the drive to Stratham for dealer servicing. It is a short trip and I am certain that the experience far excedes what I would encounter on Commonwealth Ave, Boston. As promised--everything covered. No issues. No problems. In fact, Tia in service was able to have few standard services into one visit so that I would not have to come back two months later when I hit the exact right mileage. The car? Please. God willing I will be driving these for life. More

I have purchased 12 cars from this dealership in 11 years. I hope I can always do business with Scot Murby. He is honest, fair, friendly and makes you feel he is working for you, not just for the deale years. I hope I can always do business with Scot Murby. He is honest, fair, friendly and makes you feel he is working for you, not just for the dealership. If he left this dealership, I would probably follow him to his next job....he's that good. I've dealt with Vinny on the business/finance side and he is professional, knowledgeable, friendly and very accommodating. The service writers, especially John, Tia and Adam are outstanding. I've had business with other dealers around the country in my 35 years of car buying. This is, by far, the best dealership I have ever had the pleasure to do business with. More

Have dealt with this dealership since 1986; when it was Dreher-Holloway. Kind of sorry to see the Dreher-Holloway name go away, but love dealing with the same people. Thank you to Frank Albert for gettin Dreher-Holloway. Kind of sorry to see the Dreher-Holloway name go away, but love dealing with the same people. Thank you to Frank Albert for getting me into my first new BMW in 14 years...our 5th overall. Always, always thank you to Tia & Ken and the entire service department! More