Back

BMW of Stratham

Stratham, NH

4.8
864 Reviews

71 Portsmouth Avenue

Stratham, NH

03885

Directions

By Type

Showing 864 reviews

June 03, 2024

My service advisor, Adam W. is terrific. He is very knowledgeable and customer oriented. He keeps me updated every step of the way. More

by Markwd
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam West
Jun 05, 2024 -

BMW of Stratham responded

Hi, thanks for your praise and kind comments about Adam. Feel free to reach out to us if you need anything. Have a wonderful day.

June 03, 2024

Definitely the best service anywhere! I will always keep coming back, thanks Matt, very appreciated! More

by Jenna Hock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Jun 05, 2024 -

BMW of Stratham responded

Hi Jenna, thank you for your kind review; we are happy to pass along your comments to Matt!

June 02, 2024

Tremendous experience from the minute I walked in the door. Adam Webster arranged for a loaner vehicle while they began troubleshooting an electrical issue. In short order it was determined that our car More

by Kennedyclan1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Webster
Jun 03, 2024 -

BMW of Stratham responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

May 30, 2024

Buying a new BMW was a breeze. Everyone was topnotch and extremely professional. The folks had exactly what I wanted. More

by Steve Pitman
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steve Hazard
May 31, 2024 -

BMW of Stratham responded

Congratulations on your new vehicle! We're thrilled to have delivered a breeze sales experience to you. Your satisfaction is our top priority, and we appreciate your business. We look forward to assisting you in the future.

May 24, 2024

Very kind and good experience. They were very prepared for everything and on time with the appointment More

by Jay
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen James, Finance Manager
May 24, 2024 -

BMW of Stratham responded

Congratulations on your new vehicle! We're thrilled to have delivered a good sales experience to you. Your satisfaction is our top priority, and we appreciate your business. We look forward to assisting you in the future.

May 24, 2024

I can only go by the salesman to rate any dealership My salesman very knowledgeable made the process of the buying the car a joy. More

by sheilabilly4141
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Sheldon
May 28, 2024 -

BMW of Stratham responded

Congratulations on your new vehicle! We're thrilled to have delivered a joyful sales experience to you. Your satisfaction is our top priority, and we appreciate your business. We look forward to assisting you in the future.

May 22, 2024

The service team is professional, knowledgeable and the process is easy and very enjoyable. I am continually impressed with BMW and their ability to exceed my expectations. More

by james.cieslik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patel Czyz
May 24, 2024 -

BMW of Stratham responded

We're thrilled to hear that our service team at BMW continues to exceed your expectations! It's our goal to provide a professional, knowledgeable, and enjoyable experience for every customer. Thank you for recognizing our efforts, and we look forward to continuing to provide top-notch service for you and your vehicle in the future!

More
May 21, 2024

Always excellent service and Matt is the best! He is courteous and always accommodating! Thank you More

by Anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
May 22, 2024 -

BMW of Stratham responded

We're delighted to learn about your excellent experience and the best assistance provided by Matt! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 20, 2024

Matt is excellent ! He listens to your input and always explains the Technicians diagnosis simply and clearly. More

by Miketodd04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
matt
May 22, 2024 -

BMW of Stratham responded

We're delighted to learn about your positive experience and the excellent assistance provided by Matt! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 18, 2024

Service manager was prompt & professional. Requested 2 items for service, Those 2 items should have been completed in 30-45 minutes, however it was 1.5 hours of waiting. More

by Bdrpbrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
May 22, 2024 -

BMW of Stratham responded

We are sorry to hear about the extended wait time during your recent service visit. We strive to ensure prompt and efficient service for all our customers, and it's disappointing to hear that we fell short of that standard in your case. We appreciate your feedback and will review our processes to ensure that such delays are minimized in the future. Your satisfaction is important to us, and we value your business.

More
...
30
...