
BMW of Stratham
Stratham, NH
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Very efficient when bringing car in. Did good job getting everything done. Always give you a good loaner. Adam the service advisor always friendly and professional. Did good job getting everything done. Always give you a good loaner. Adam the service advisor always friendly and professional. More
Amazing client advisor in Steve Hazard. Knowledgeable, energetic, and passionate about BMWs. Truly enjoyed the guidance and advice he provided me. Buying experience was easy and transpar Knowledgeable, energetic, and passionate about BMWs. Truly enjoyed the guidance and advice he provided me. Buying experience was easy and transparent. More
Great service. Very efficient and explained everything in detail. No surprises on the bill and I loved the video of everything the checked! Very efficient and explained everything in detail. No surprises on the bill and I loved the video of everything the checked! More
I have great confidence in the service I've received at BMW of Stratham for the past 8 years. The customer service personnel are always well trained and very professional. During this particular service, I BMW of Stratham for the past 8 years. The customer service personnel are always well trained and very professional. During this particular service, I was checked in on Friday by a service provider named Binit who was great. A brake problem was discovered during my inspection, so the service went into Saturday, which was Binit's day off. For some reason, nobody called me to authorize work on the brakes. I called later Saturday morning and got the work going. So, it extended into Monday morning where Binit, professional as always, checked me out. So, there needs to be better communications from the weekend service advisors, I think. More
Binit was so friendly and professional. He was a delight to work with, very transparent, and supper accommodating throughout the process. He made sure all my needs were met. Thank you to t He was a delight to work with, very transparent, and supper accommodating throughout the process. He made sure all my needs were met. Thank you to the BMW Stratham team! More
Excellent customer service as always. Adam Webster always does a great job. Only thing that could’ve made this better was if BMW had a few tacos on hand…that would’ve been nice Adam Webster always does a great job. Only thing that could’ve made this better was if BMW had a few tacos on hand…that would’ve been nice More
Excellent customer service. Professional and courteous staff. My only criticism would be expensive car to repair/maintain if you don’t have a service plan. Professional and courteous staff. My only criticism would be expensive car to repair/maintain if you don’t have a service plan. More