BMW of Stratham

Couldn’t have been treated more professionally. Matt the service adviser, was attentive and did a great job going over the areas of my 335I that needed attention. His explanation and expertise left Matt the service adviser, was attentive and did a great job going over the areas of my 335I that needed attention. His explanation and expertise left me feeling I was in good hands. The bad news is the pricing for this particular vehicle is ridiculous, which makes me pause and to possibly seek other avenues. Service writers are great car was returned washed, now if the prices weren’t so crazy it would be a lot easier to embrace this dealership. More

I continue to be extremely impressed and very satisfied with the level of customer service provided by BMW Stratham. Every interaction with them makes me feel like a valued customer and I have great confid with the level of customer service provided by BMW Stratham. Every interaction with them makes me feel like a valued customer and I have great confidence in the quality of their work. Special shout out to the service manager Adam for keeping me well informed on the status of the repair process as well as being more than fair with parts and labor costs on my recent visit with them. Also want to recognize Lucas from the service bay for the great effort he put in to trying to correct an error with my navigation system. While the problem was not able to be corrected, it was not for lack of trying and I know they did absolutely everything possible and spent a great deal of time and effort on it. I will gladly continue to have services done on my car with BMW Stratham and highly recommend others do too! More

If I were you I'd save yourself the hassle and not get any vehicles from this place. I got my 2012 VW Tiguan from here and it has caused me nothing but problems. From the oil pressure light coming on (a any vehicles from this place. I got my 2012 VW Tiguan from here and it has caused me nothing but problems. From the oil pressure light coming on (and them telling me I was gonna have to pay for it to be fixed) when I left the dealership to finding out I've been most likely driving around since August with seized calibers, which is ending up with me having to pay for calibers, brakes, rotors and a wheel bearing. Not to mention the fact that I got charged $4,000 for "GAP" insurance and a "vehicle service contract" that I never signed for. Needless to say do not, I repeat DO NOT waste your time or money with this establishment. They use people who are in a vulnerable state and take full advantage of them. More

Lackluster. They don’t do well with the details for a luxury brand/dealership. They didn’t finish setting up my car before delivery (tire pressure warnin They don’t do well with the details for a luxury brand/dealership. They didn’t finish setting up my car before delivery (tire pressure warning, inspection reminder) among other things. I wouldn’t buy another BMW from them and their service department lacks knowledge on newer cars if you call and ask, specifically a newer EV like an I4 M50 if you need some info- For spending about 78k I would have expected more. I’ve bought from Lexus and Tesla prior and they were about on the level of Tesla when it comes to dealership experience. Not to mention my salesperson was more interested in her next sale then helping me out. More

I have had a BMW since my first 3 series in 1982. I've dealt with many dealerships in the years. BMW of Stratham is my favorite. My recent visit was with service for year 2 of 4 year warranty. Ad I've dealt with many dealerships in the years. BMW of Stratham is my favorite. My recent visit was with service for year 2 of 4 year warranty. Adam was my service representative. Adam went out of his way to please me! I was so appreciative of all he did. I also had the car detailed while there for service. Excellent job! Hats off to BMW or Stratham and all departmets! More

It was a pleasant experience. The sales person Nick was great. He gave me a complete review of the vehicle I was interested in. Inc a test ride. I'm reviewing my options. The sales person Nick was great. He gave me a complete review of the vehicle I was interested in. Inc a test ride. I'm reviewing my options. More

My service was quick and easy and my car was nice and clean when I received it back clean when I received it back More

Friendly service advisor and quick quality service. Car was ready on time and washed when I picked it up. Car was ready on time and washed when I picked it up. More

Excellent, competent and responsive service. Fully met my needs in an open, inviting and respectful manner. Fully met my needs in an open, inviting and respectful manner. More