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BMW of Stratham

Stratham, NH

Overview
Reviews
Vehicles
4.8
591 Reviews
Call Dealership (866) 225-5472
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71 Portsmouth Avenue

Stratham, NH

03885

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Showing 591 reviews

June 20, 2023

I like the hospitality but the suv I look at was advertised but couldn’t test drive so it was a waste trip.It was supposed be worked on but not yet. More

by Sandpond12
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Steve James
Report | Print
Jun 21, 2023 -

BMW of Stratham responded

Thank you for bringing this to my attention. I apologize for the sales experience you have encountered. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Mark Wilkins General Manager MWilkins@Group1Auto.com

Jun 21, 2023 -

Sandpond12 responded

If you want more info I don’t text you can call me at 2074685725

Helpful
June 17, 2023

Very easy to work with, no pressure sales, very accommodating and found the car I was looking for. More

by JohnC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin in sales and Thom in finance
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Jun 20, 2023 -

BMW of Stratham responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Helpful
June 15, 2023

My appointment took 2. 5 hours for a state inspection sticker.. and I even made an appointment. Crazy. It used to take 10 minutes for an inspection, and you didn't even nee More

by Eric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Overall
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Jun 21, 2023 -

BMW of Stratham responded

Thank you for bringing this to my attention. I apologize for the service experience you have encountered. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Mark Wilkins General Manager mwilkins@group1auto.com

Helpful
June 15, 2023

Excellent service mechanical service but car wash: was a disappointment debris on the interior rugs. The exterior wash need elbow grease, bird droppings, bug splatter and dirt not cleaned off. The wash app More

by A F Lupo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Report | Print
Jun 19, 2023 -

BMW of Stratham responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

Helpful
June 09, 2023

I found people friendly and helpful. Agents and others all seem to have a positive attitude. More

by Shaymayer
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Report | Print
Jun 15, 2023 -

BMW of Stratham responded

Thank you for your kind words! We are thrilled that you had a pleasant service visit!

Helpful
June 07, 2023

I found the service department to be courteous and knowledgeable. Have been taking my car here for years. More

by bransfield1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Report | Print
Jun 10, 2023 -

BMW of Stratham responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

Helpful
June 06, 2023

Professional service, plus they detail my car before I pick it up. I’ve had my X1 serviced here since I bought it here in 2017. More

by jjgreenleaf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Report | Print
Jun 10, 2023 -

BMW of Stratham responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

Helpful
June 05, 2023

Everyone is focused on the customer and very pleasant to deal with throughout the service. More

by bjgaffney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Webster
Report | Print
Jun 10, 2023 -

BMW of Stratham responded

Thank you for being our customer, we appreciate your kind words!

Helpful
June 05, 2023

Absolutely phenomenal experience was amazed at the detail. The service techs gave to my vehicle would highly recommend to anyone. I’ve tried many dealerships closer to my home. This is worth the hour More

by Hugh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Report | Print
Jun 08, 2023 -

BMW of Stratham responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

Helpful
June 03, 2023

Pricing is fair and the service department is very good. The delivery of the car went smoothly. The “genius” was very helpful. More

by tgillis1958
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott and Ron
Report | Print
Jun 07, 2023 -

BMW of Stratham responded

Thank you for your kind words for our staff, we appreciate it! We thank you for your business and look forward to your next visit!

Helpful
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