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BMW of Stratham

Stratham, NH

Overview
Reviews
Vehicles
4.8
835 Reviews
Call Dealership (866) 225-5472
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71 Portsmouth Avenue

Stratham, NH

03885

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Showing 835 reviews

August 05, 2024

On-line service scheduling was easily done. Customer representative was friendly, professional and capable. Service was completed as agreed. More

by Fred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
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Aug 09, 2024 -

BMW of Stratham responded

Hello Fred, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 05, 2024

Very helpful service team. Quick service. Nice waiting are with WiFi snacks coffee and water More

by tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
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Aug 09, 2024 -

BMW of Stratham responded

Hello Tom, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 03, 2024

Adam Webster is an excellent representative for the dealership. He communicates effectively and is responsive to all questions. More

by Djmhc76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Webster
Report | Print
Aug 04, 2024 -

BMW of Stratham responded

Hi, thanks for your praise and kind comments about Adam. Please don't hesitate to reach out if there's anything additional we can do for you.

August 02, 2024

Great people with quick service at a reasonable price. Will use them again in the future. More

by legmartens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All
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Aug 04, 2024 -

BMW of Stratham responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

August 01, 2024

Very professional operation. We tried others but found them inadequate and often untruthful compared to Stratham BMW. More

by Dick
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kevin
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Aug 02, 2024 -

BMW of Stratham responded

Hi Dick, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 30, 2024

BMW of Stratham consistently delivers excellent service on our two cars year in and year out. We couldn’t be happier with Adam Webster and his team of specialists. More

by Skip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Webster
Report | Print
Aug 01, 2024 -

BMW of Stratham responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 29, 2024

It is a pleasure to work with the service folk at Stratham. I am comfortable knowing that their eyes are on my car. Matt Vafeas is my service technician and he takes excellent care of me. More

by johnjcowan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Vafeas
Report | Print
Jul 31, 2024 -

BMW of Stratham responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 27, 2024

Very good service and communication. Service advisor was friendly and courteous. Loaner car was clean and brand new. More

by Brian L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Vafeas
Report | Print
Jul 29, 2024 -

BMW of Stratham responded

Hello Brian, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 27, 2024

Arrived at 8:45 for a 9:00AM appointment. I had scheduled a state inspection, oil change and tire rotation. Finally got out after noon. Need to avoid Saturday, if possible. More

by pac73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Report | Print
Aug 10, 2024 -

BMW of Stratham responded

pac73, I apologize for the long wait you experienced. Our goal is to provide efficient and high-quality service, and we appreciate you bringing this to our attention. We’re committed to improving your experience on your next visit. Should you like to discuss any other concerns, please, feel free to contact me at MWilkins@Group1Auto.com. Mark Wilkins General Manager

Aug 13, 2024 -

pac73 responded

Mark, thanks for your reply. I’ve been taking my cars for service at your shop for over 20 years and I have always been treated very well and the service has been excellent. I just think the problem this last time was too many vehicles and too few service reps. The service performed was done well and the car always comes back washed and vacuumed. I’m a happy customer!!

July 27, 2024

Happy with communication throughout the purchase process. Willing to get me a car nobody else was. More

by Mnf
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steve Hazard
Report | Print
Jul 29, 2024 -

BMW of Stratham responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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