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BMW of Stratham

Stratham, NH

4.8
864 Reviews

71 Portsmouth Avenue

Stratham, NH

03885

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Showing 864 reviews

September 07, 2024

Service at BMW is always a ten out of ten! Highly recommend for service or sales. We have bought many cars here and always had a great experience. More

by Regantsiakos96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Sep 09, 2024 -

BMW of Stratham responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation and have an amazing day!

September 06, 2024

I have had Adam Webster as my service advisor. He takes care of me every time I am there. Any questions I have can resolve them I need a favor. He’ll also do that always on top of things ,, I cred More

by islandpond62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Silvani, Adam Webster, Scott murby and the head mechanic Luke
Sep 08, 2024 -

BMW of Stratham responded

Hi, we're happy to hear you had such a positive experience with Adam! Feel free to reach out to us if you need anything. Have a wonderful day.

September 04, 2024

Poor customer service, no communication, charging for services that weren't discussed. I am an old lady and I guess it was easy to try to get more than what I requested to be done . I sent an email to More

by Mloupagu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Panel Czyz
Sep 08, 2024 -

BMW of Stratham responded

Mloupagu, I appreciate you taking the time to inform me about your recent experience. I deeply regret any inconvenience you may have encountered. Thank you for speaking with us and please reach out to me using the contact information provided if there is anything more we can do to assist you. Thank you, Mark Wilkins General Manager MWilkins@Group1Auto.com

September 03, 2024

I have used this dealership for the past four years. Service is fantastic and the advisors are as well. More

by lindageyer20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam, Pawel, and Matt
Sep 06, 2024 -

BMW of Stratham responded

Hi, thank you for your kind review; we are happy to pass along your comments. Thanks again for taking the time to leave us this information about your recent experience. Take care.

August 30, 2024

Thank you BMW dealership! Thank you Matt for scheduling my vehicle in soon to get it fixed, I appreciate the text , video updates. Thank you mechanic's who worked on my car f More

by Savannah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt, also mechanics
Sep 01, 2024 -

BMW of Stratham responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Stratham. We hope you have a great day!

August 30, 2024

Convenient and easy with a complimentary loaner car and a reasonable price for all the work I had done More

by ethaneby.verizon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Silvani, Binit Shah
Sep 01, 2024 -

BMW of Stratham responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

August 30, 2024

Professional. I did have to wait while the car was serviced and detailed before purchase. The online zoom presentation for an extended warranty was too long. More

by tomtutor1951
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hsu Hsien Smith
Sep 06, 2024 -

BMW of Stratham responded

tomtutor1951, Thank you for informing me about your recent sales experience, regarding the online Zoom presentation. Please know that we are looking into your concerns, and will be reaching out to you soon to assist. If there is anything I can do in the meantime, please, feel free to contact me. Mark Wilkins General Manager BMW of Stratham

August 29, 2024

I was overdue for service so an appointment was automatically made for me. It was nice to have it on the books More

by Thereidyfamily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Aug 31, 2024 -

BMW of Stratham responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

August 28, 2024

Adam and Adam are the greatest pleasure we’ve had to work with in service! Thank you for making it a wonderful experience More

by garrett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Webster
Aug 29, 2024 -

BMW of Stratham responded

Hi Garrett, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Stratham! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 28, 2024

Excellent service department. Prompt and very professional. Waiting was kept to a minimum. Great from start to finish. More

by donwyman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam in service
Aug 31, 2024 -

BMW of Stratham responded

Hi, thank you for taking the time to leave a review for us at BMW of Stratham. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

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