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BMW of Stratham

Stratham, NH

Overview
Reviews
Vehicles
4.8
667 Reviews
Call Dealership (866) 225-5472
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71 Portsmouth Avenue

Stratham, NH

03885

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Showing 667 reviews

November 08, 2023

Matt and the team are fantastic. Always do a great job. Would recommend to everyone. More

by Trader77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt and Luke
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Dec 01, 2023 -

BMW of Stratham responded

It's fantastic to hear that you had a great experience and that Matt provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 06, 2023

Service done on time as promised no hassle no problems. I recommend this dealer and serviccr More

by guy_samm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam webster
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Dec 01, 2023 -

BMW of Stratham responded

We are thrilled to hear that you had a prompt experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 04, 2023

Always great work and experience! Tires prices match other sellers. Quality work. Great follow up! More

by Dmould339
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Webster
Report | Print
Dec 01, 2023 -

BMW of Stratham responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 02, 2023

The service staff is always nice and easy to work with when I bring my car in. The facility is clean and comfortable to wait at. Would recommend bringing your car here. More

by jennajerrett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Report | Print
Dec 02, 2023 -

BMW of Stratham responded

That's great to hear! A courteous and accommodating service staff, coupled with a clean and comfortable facility, can make the whole service experience much more pleasant. Thank you for your business!

November 02, 2023

Very efficient. All repairs done in a timely fashion- car was vacuumed & cleaned video sent reviewing under and around the car and what repairs would be needed. W More

by maryannrogers16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt.
Report | Print
Dec 02, 2023 -

BMW of Stratham responded

That sounds like a highly efficient and thorough service experience! Having repairs completed promptly, along with the added touch of vacuuming and cleaning the car, reflects attention to detail and care for your vehicle. The video providing an overview of the car's condition and needed repairs, along with a written report detailing the necessary work and explanations, shows transparency and ensures you're well-informed about the service performed. Thank you for your business!

November 02, 2023

Pawel was super helpful & very accommodating. Appointment was on time & everyone was very professional & courteous. More

by Paradisofamily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pawel
Report | Print
Dec 01, 2023 -

BMW of Stratham responded

It's fantastic to hear that you had a great experience and that Pawel provided helpful and accommodating assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 27, 2023

The Service department lacked customer service. Pushed additional services on me that I already have appointments for. Seemed put out for my request to have my car back by noon when I was told an i More

by BMW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
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Nov 07, 2023 -

BMW of Stratham responded

Thank you for bringing this to my attention. I'd like to speak with you regarding this matter. I would like an opportunity to fix this and to earn your business, please contact me at (603) 395-2701. I look forward to speaking with you. Mark Wilkins General Manager (603) 395-2701 MWilkins@Group1Auto.com

October 25, 2023

Interested in the sale, but poor on any follow up to questions afterwards, and the service department is the worst one I’ve ever dealt with at a dealership. More

by MBC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt
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October 25, 2023

Fantastic service department who listen to you and keep you informed throughout the repair process. More

by kwmurphy2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Vafeas
Report | Print
Oct 31, 2023 -

BMW of Stratham responded

It's fantastic to hear that you had a positive experience with the service department, and we were attentive to your needs while keeping you informed throughout the repair process. Effective communication and attentive service are essential for a great customer experience. Your feedback is valuable.

October 24, 2023

Real easy to schedule service and very convenient loaner for the day. Every service is done as agreed before, and any new issues are dealt with quickly. More

by robert.gaetjens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Webster
Report | Print
Nov 02, 2023 -

BMW of Stratham responded

It's great to hear that the scheduling service is easy and that BMW of Stratham provides a convenient loaner for the day. The fact that every service is done as agreed upon and new issues are addressed promptly is a testament to our commitment to customer satisfaction. Your positive feedback is much appreciated!

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