BMW of Stratham
Stratham, NH
Filter Reviews by Keyword
By Type
Showing 745 reviews
Regular Maintenance Service: The service at BMW of Stratham always exceeds my expectations . The fact they give you a in-depth video of the current status of your vehicle inspection is amazing. There Stratham always exceeds my expectations . The fact they give you a in-depth video of the current status of your vehicle inspection is amazing. There are no hidden surprises and everything this is done accurate the first time. Thanks again for your excellent service. More
Service department was great. I needed new tires so I opted to put that money into an upgrade with Sovy whom I worked with before and she never disappoints! Brendan the manager he I needed new tires so I opted to put that money into an upgrade with Sovy whom I worked with before and she never disappoints! Brendan the manager helped us make the deal happen. Working with Steve in finance was quick and painless. Hailey the genius taught me how to use the new features and set everything up for me. I couldn’t be happier! More
Friendly, knowledgeable, professional, and collaborative. Worked hard to ensure that I make the “right” decision and not just settle. BMW Genius was very gracious in providing additional orientation to all Worked hard to ensure that I make the “right” decision and not just settle. BMW Genius was very gracious in providing additional orientation to all of the electronic offerings of a great car. More
Adam Webster is awesome and goes above and beyond to make himself very accommodating. Adam Silvia I’ m thrilled you are back with BMW ! Thank you for all you both do to make my experience great each time! himself very accommodating. Adam Silvia I’ m thrilled you are back with BMW ! Thank you for all you both do to make my experience great each time! More
Service was good, however customer service definitely leaves something to be desired. It would appear at drop off and pick up, there are a lot of customer service representatives wandering around but no leaves something to be desired. It would appear at drop off and pick up, there are a lot of customer service representatives wandering around but no one willing to help or even speak to you. I waited 10 minutes to just hand my keys off and speak to someone after passing five employees, and 20 minutes for pickup. Once you actually make contact with someone they are very cordial and courteous. More