BMW of Stratham

Service department was great. I needed new tires so I opted to put that money into an upgrade with Sovy whom I worked with before and she never disappoints! Brendan the manager he I needed new tires so I opted to put that money into an upgrade with Sovy whom I worked with before and she never disappoints! Brendan the manager helped us make the deal happen. Working with Steve in finance was quick and painless. Hailey the genius taught me how to use the new features and set everything up for me. I couldn’t be happier! More

Was treated with respect by a very knowledgeable sales associate. Entire time spent purchasing a new car was easy and enjoyable associate. Entire time spent purchasing a new car was easy and enjoyable More

Friendly, knowledgeable, professional, and collaborative. Worked hard to ensure that I make the “right” decision and not just settle. BMW Genius was very gracious in providing additional orientation to all Worked hard to ensure that I make the “right” decision and not just settle. BMW Genius was very gracious in providing additional orientation to all of the electronic offerings of a great car. More

Adam Webster is awesome and goes above and beyond to make himself very accommodating. Adam Silvia I’ m thrilled you are back with BMW ! Thank you for all you both do to make my experience great each time! himself very accommodating. Adam Silvia I’ m thrilled you are back with BMW ! Thank you for all you both do to make my experience great each time! More

Service was good, however customer service definitely leaves something to be desired. It would appear at drop off and pick up, there are a lot of customer service representatives wandering around but no leaves something to be desired. It would appear at drop off and pick up, there are a lot of customer service representatives wandering around but no one willing to help or even speak to you. I waited 10 minutes to just hand my keys off and speak to someone after passing five employees, and 20 minutes for pickup. Once you actually make contact with someone they are very cordial and courteous. More

It was easy to make an appointment, staff was friendly and courteous. Overall good experience. and courteous. Overall good experience. More

Would be a five but the “free” car wash and cleaning detail guy broke my floor at hold down, didn’t vacuum, under/around mat, and left it lying loose. What is disappointing is no one was informed and I detail guy broke my floor at hold down, didn’t vacuum, under/around mat, and left it lying loose. What is disappointing is no one was informed and I didn’t notice until I got home and the mat moved as I exited the car. Texted my advisor three days ago with no response. Completely disappointed in several ways. An employee that breaks something and doesn’t tell anyone, no one inspecting the work, and advisor that didn’t respond. More

Frank, the salesman, and his finance and tecnology support colleagues were amazing. They actually made the process enjoyable. They were all friendly, efficient, and professional. I will definitely rec support colleagues were amazing. They actually made the process enjoyable. They were all friendly, efficient, and professional. I will definitely recommend the dealership to friends and associates. Thank you! More

Efficient, pristine, and service professional, Matt, is the best. Very happy with this great location. the best. Very happy with this great location. More

Process was very smooth dropping my car off and obtaining a loaner car. Matt was my service agent and was very professional. He was very patient and took the time to explain things to me. When I picked my ca a loaner car. Matt was my service agent and was very professional. He was very patient and took the time to explain things to me. When I picked my car up I was pleased to see it had been washed. Thank you Stratham BMW for taking care of me! More