
BMW of Stratham
Stratham, NH
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I have what I would call my older Beemer winter beater that had a check engine light on. It’s an X 5 diesel and we needed it short order to transport family north with upcoming poor weather. My local Str that had a check engine light on. It’s an X 5 diesel and we needed it short order to transport family north with upcoming poor weather. My local Stratham NH dealer got the job done on time and on budget. Just returned from 350 trip in poor weather and the Beemer never skipped a beat. We will return. Capt JMcD More
BMW Stratham was very welcoming, knowledgeable and helpful in answering all my questions throughout the process of building and ordering my beautiful X6. I live 3 hours away but will be using them as helpful in answering all my questions throughout the process of building and ordering my beautiful X6. I live 3 hours away but will be using them as my primary dealership for any service needs and would highly recommend them! Thank you to Dana and BMW team for a warm welcome and excellent customer service when I arrived to pick up my new vehicle. I actually ended up purchasing a different set of winter tires and rims from the showroom the day we arrived to pickup the X6 and the service team quickly put them on for me, and neatly bagged up the rims and all season tires that I had ordered which arrived on the car. I was so pleased that we could drive away with everything taken care of, same day! They are amazing people to do business with and we will keep going back. Entire process was smooth, efficient and incredibly easy. Thanks again! More
Binit in the service department went above and beyond trying to help me with some tech issues I’ve been having. He was knowledgeable and made sure to explain everything to me as he helped me. trying to help me with some tech issues I’ve been having. He was knowledgeable and made sure to explain everything to me as he helped me. More
Service department is efficient and thorough although a little pricey. They ended up charging me more for the parts than the parts department quoted me when I ordered then. The overall service experience little pricey. They ended up charging me more for the parts than the parts department quoted me when I ordered then. The overall service experience itself was very good. More
Great experience from the time pulling in until departing. The service consultants are friendly and attentive. Would highly recommend this dealership. departing. The service consultants are friendly and attentive. Would highly recommend this dealership. More
No real queue so to speak so you just kind of have to wait for someone to see if you need help even when you have an appt. Perhaps a petty thing but coffee in styrofoam, come on guys! When picking up the wait for someone to see if you need help even when you have an appt. Perhaps a petty thing but coffee in styrofoam, come on guys! When picking up the car I waited quite a while (about 30 mins) but the two guys there were busy, I get it but I was just picking up, 3 initials and my keys so 30 mins was hard to justify. And they apparently wash the car and wheel wells are tricky but they missed most of it. A little disappointing overall. I’m also not sure what car you need to warrant a loaner (without having to rent it) but it definitely feels like “oh you only have an X3”. Birit was friendly and apologetic, the let down was nothing to do with him. More
I've been relying on BMW of Stratham to take care of my X3 ever since moving to New Hampshire, They have been responsive, thorough, and a pleasure to deal with. X3 ever since moving to New Hampshire, They have been responsive, thorough, and a pleasure to deal with. More
My service experience with this dealership was a great one. Adam was great to work with and he already saved me some money. The courtesy transportation drivers were also excellent and very polite one. Adam was great to work with and he already saved me some money. The courtesy transportation drivers were also excellent and very polite More