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BMW of Stratham

Stratham, NH

Overview
Reviews
Vehicles
4.8
700 Reviews
Call Dealership (866) 225-5472
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71 Portsmouth Avenue

Stratham, NH

03885

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Showing 700 reviews

May 24, 2024

Very kind and good experience. They were very prepared for everything and on time with the appointment More

by Jay
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen James, Finance Manager
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May 24, 2024 -

BMW of Stratham responded

Congratulations on your new vehicle! We're thrilled to have delivered a good sales experience to you. Your satisfaction is our top priority, and we appreciate your business. We look forward to assisting you in the future.

May 24, 2024

I can only go by the salesman to rate any dealership My salesman very knowledgeable made the process of the buying the car a joy. More

by sheilabilly4141
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Sheldon
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May 28, 2024 -

BMW of Stratham responded

Congratulations on your new vehicle! We're thrilled to have delivered a joyful sales experience to you. Your satisfaction is our top priority, and we appreciate your business. We look forward to assisting you in the future.

May 22, 2024

The service team is professional, knowledgeable and the process is easy and very enjoyable. I am continually impressed with BMW and their ability to exceed my expectations. More

by james.cieslik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patel Czyz
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May 24, 2024 -

BMW of Stratham responded

We're thrilled to hear that our service team at BMW continues to exceed your expectations! It's our goal to provide a professional, knowledgeable, and enjoyable experience for every customer. Thank you for recognizing our efforts, and we look forward to continuing to provide top-notch service for you and your vehicle in the future!

May 21, 2024

Always excellent service and Matt is the best! He is courteous and always accommodating! Thank you More

by Anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
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May 22, 2024 -

BMW of Stratham responded

We're delighted to learn about your excellent experience and the best assistance provided by Matt! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 20, 2024

Matt is excellent ! He listens to your input and always explains the Technicians diagnosis simply and clearly. More

by Miketodd04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
matt
Report | Print
May 22, 2024 -

BMW of Stratham responded

We're delighted to learn about your positive experience and the excellent assistance provided by Matt! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 18, 2024

Service manager was prompt & professional. Requested 2 items for service, Those 2 items should have been completed in 30-45 minutes, however it was 1.5 hours of waiting. More

by Bdrpbrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
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May 22, 2024 -

BMW of Stratham responded

We are sorry to hear about the extended wait time during your recent service visit. We strive to ensure prompt and efficient service for all our customers, and it's disappointing to hear that we fell short of that standard in your case. We appreciate your feedback and will review our processes to ensure that such delays are minimized in the future. Your satisfaction is important to us, and we value your business.

May 18, 2024

Prompt and professional dealership with customer focused mission. Staff is friendly, helpful, and goes the extra mile. More

by jbemerick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mat.
Report | Print
May 22, 2024 -

BMW of Stratham responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 17, 2024

Great service however I felt that today I was grossly overcharged for a service I asked for. I simply asked for the racks that I purchased from the dealership to be put back on my car. Had I’d been tol More

by Beemee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Report | Print
May 22, 2024 -

BMW of Stratham responded

Thank you for bringing this to my attention. I apologize for this inconvenience you experienced during your service visit with us. I would like an opportunity to fix this and to earn your business, please contact me at MWilkins@Group1Auto.com. I look forward to speaking with you. Mark Wilkins, General Manager

May 16, 2024

Pleasant service experience with service advisor Pawel, I was in for a state inspection and they got me out of there in 1 hour. More

by gkamieneski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pawel Cyz
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May 20, 2024 -

BMW of Stratham responded

We're delighted to learn about your positive experience and the great assistance provided by Pawel! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 07, 2024

Had a new tire put on my m440ix and glue all over black rim and tire. Not typical for them but very unhappy - took quite a bit of effort for my detailed to remove More

by kpape211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adam
Report | Print
May 09, 2024 -

BMW of Stratham responded

Thank you for bringing this to my attention. I apologize for this inconvenience after your service visit with us. I would like an opportunity to fix this and to earn your business, please contact me at MWilkins@Group1Auto.com. I look forward to speaking with you. Mark Wilkins, General Manager

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