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BMW of Stratham

Stratham, NH

Overview
Reviews
Vehicles
4.8
833 Reviews
Call Dealership (866) 225-5472
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71 Portsmouth Avenue

Stratham, NH

03885

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Showing 833 reviews

November 21, 2024

Great dealership, great service advisors, only BMW dealer I'll deal with in New England. More

by LWein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MATT
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Nov 22, 2024 -

BMW of Stratham responded

Hi, thank you so much for the positive review! We look forward to your next visit! Take care!

November 21, 2024

Service Department excellent as always! Appreciate the personal touch and attention to detail. Always professional. More

by rharrison
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt V
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Nov 22, 2024 -

BMW of Stratham responded

Hi, thanks for your praise and kind comments about our team. Please let us know if there is anything else we can do for you; we are more than happy to help!

November 20, 2024

No one is manning the phones. Left a message a no one returned my call. More

by ron.cathcart@yahoo.com.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
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Nov 23, 2024 -

BMW of Stratham responded

Thank you for bringing this to our attention. We apologize for any inconvenience caused by your recent experience and the poor communication on our end. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Mark Wilkins General Manager mwilkins@group1auto.com

November 17, 2024

Bought at another dealer (salesman is a personal friend) but took to Stratham for inspection and 1200 mile service. Great bunch of people and fast service. More

by geo.raft
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt and Adam
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Nov 19, 2024 -

BMW of Stratham responded

Hello, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

November 16, 2024

No follow up of existing issues. Did not complete the maintenance service items. Had to raise issues with another service manager. Tried to speak with service department 4 times b More

by pwhtung
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Report | Print
Nov 21, 2024 -

BMW of Stratham responded

pwhtung, We apologize for the inconvenience caused by your recent service experience concerning the lack of communication. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Mark Wilkins General Manager mwilkins@group1auto.com

November 16, 2024

Dealership is friendly and courteous. Provide information quickly and address all questions with helpful explanations More

by 7packquinn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Report | Print
Nov 19, 2024 -

BMW of Stratham responded

Hello, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

November 15, 2024

Excellent work, Always professional. Adam Webster takes great care of my service and is always on top of maintenance. More

by davebass420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Webster
Report | Print
Nov 18, 2024 -

BMW of Stratham responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 14, 2024

Adam in service was very accommodating with my situation! The schedule happened to be light today but still I was able to get my car servicing completed in a very timely manner! More

by TK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Report | Print
Nov 18, 2024 -

BMW of Stratham responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 13, 2024

Had a great experience with BMW Stratham. Susan was great, helpful and patient Thank You. More

by JoanC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Susan, Sovy, Haley
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Nov 13, 2024 -

BMW of Stratham responded

Hello, thank you for your kind review; we are happy to pass along your comments to Susan here at BMW of Stratham! We are always more than happy to assist you if anything else comes up. Take care!

November 13, 2024

Top notch customer service! A hassle free buying experience. I would highly recommend visiting this dealership! Awesome staff. More

by Renee.perreault
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Susan Boucher
Report | Print
Nov 14, 2024 -

BMW of Stratham responded

Thank You!

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