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BMW of Stratham

Stratham, NH

Overview
Reviews
Vehicles
4.8
863 Reviews
Call Dealership (866) 225-5472
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71 Portsmouth Avenue

Stratham, NH

03885

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Showing 863 reviews

December 27, 2024

One of the best service centers around not just for BMWs. Fast and friendly service. More

by andrewinnh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam is one of the reasons I keep coming back to this service centers.
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Dec 28, 2024 -

BMW of Stratham responded

Hi, we are so happy to read such a great review about BMW of Stratham! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 27, 2024

Scot Murby is the best salesperson I have have ever dealt with. Adam in sales is great also More

by MNG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Both Adams
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Dec 29, 2024 -

BMW of Stratham responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

December 25, 2024

Mentioned a vibration in the steering wheel. They said they couldn’t notice it. It’s still there. Also, if BMW requires tire rotation every five thousand miles it should be included in the regul More

by Rusty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t recall.
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Dec 27, 2024 -

BMW of Stratham responded

I’m sorry for the inconvenience regarding a steering vibration. To assist you further, could you kindly reach out to me? It seems I couldn’t locate your name in our database with the name provided in your review, so I would greatly appreciate it if you could get in touch with me at asilvani@group1auto.com. Your cooperation will help us resolve this issue promptly. Thank you. Mark Wilkins General Manager mwilkins@group1auto.com

December 23, 2024

Second car purchased from Stratham BMW and with Scot Murby. They’re a pleasure to work with and would recommend them to others. More

by Edconant
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scot Murby
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Dec 24, 2024 -

BMW of Stratham responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 23, 2024

Repairs are at the high end for price but service is slow and I had to chase them for updates and information on my repairs. More

by macdougall.bruce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Pavel
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Dec 24, 2024 -

BMW of Stratham responded

I appreciate you taking the time to inform me about your recent experience, our service manager , Adam, will be reaching out to you. We apologize for the inconvenience. Mark Wilkins General Manager mwilkins@group1auto.com

December 23, 2024

Came in unannounced, got a loaner and my car got fixed within a couple of days. Great service. More

by Patrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
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Dec 25, 2024 -

BMW of Stratham responded

Hi Patrick, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

December 21, 2024

Superb attention and service…. Adam Webster explained everything and has a superb attitude. Great all around….. More

by Jayweiner1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Webster
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Dec 24, 2024 -

BMW of Stratham responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

December 20, 2024

Had to have some work done on my coolant system work performed quickly and correct. Will use again. More

by vrlcards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Webster
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Dec 22, 2024 -

BMW of Stratham responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

December 17, 2024

3rd deal with this dealership - always seamless and easy. Thanks as always. Kudos to Kevin in sales. More

by caitkell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin S
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Dec 20, 2024 -

BMW of Stratham responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

December 17, 2024

Susan Boucher was very cordial to my wife and I as we were looking at the cars in the showroom. She was very helpful while not being overly aggressive in answering any questions that we had. Susan was ve More

by Rock
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Susan Devine-Boucher, Sovy Sun, Steve,the appraiser of our vehicle.our
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Dec 20, 2024 -

BMW of Stratham responded

Hi Rock, thank you for taking the time to leave a review for us at BMW of Stratham. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!

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