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BMW of Stratham

Stratham, NH

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Reviews
Vehicles
4.8
998 Reviews
Call Dealership (866) 225-5472
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71 Portsmouth Avenue

Stratham, NH

03885

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Showing 998 reviews

June 17, 2025

Binit was extremely helpful and knowledgeable about the issues my car was experiencing. He gave me the right suggestions and made sure my car got the right attention to detail. More

by Peytonrivers15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Binit
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June 17, 2025

The dealership was very helpful in getting me in to get my inspection sticker, I appreciated very much. More

by SMCEVOY725
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pawel Czyz
Report | Print
Sep 12, 2025 -

BMW of Stratham responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 14, 2025

I am a first time owner of a BMW. Everyone and Susan supportive and helpful. More

by bjrush
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Susan Devine-Boucher
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Jun 15, 2025 -

BMW of Stratham responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Stratham. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 12, 2025

Great customer service and service department! I will only have my vehicle serviced by Stratham BMW More

by Jrmason992
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
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Jun 13, 2025 -

BMW of Stratham responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 11, 2025

Came to this dealership just by chance. I never felt pressured and everyone I met that first day were friendly and accommodating. The salesperson was very personable and helpful, he listen More

by Roscory
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steve Hazard, Sovy Sun and the tech person (can’t remember her name. They were all AWESOME!!
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Jun 12, 2025 -

BMW of Stratham responded

Hi Roscory! We're so happy we were able to help you out! If you have any further questions, please give us a call. We're always happy to help!

June 08, 2025

Very straight forward. Efficient, friendly service. Kept me informed every step of the way. Thank you More

by socmomc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pawel
Report | Print
Jun 09, 2025 -

BMW of Stratham responded

Hello Socmomc, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

June 07, 2025

They are very professional and very knowledgeable, easy to talk to. They not only great salesmen (Steve Hazard), ther even have a technical person (Haley Heinrich) to explain the complex electronics. More

by bob.garneau
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steve Hazard and Haley Heinrich and the exceptional Finance Lady (sorry I forget her name but she was nice).
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Jun 09, 2025 -

BMW of Stratham responded

Hello, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.

June 06, 2025

Stratham - professional, clean and on time car dealership. Adam is the best - love his humor! More

by Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Report | Print
Jun 09, 2025 -

BMW of Stratham responded

Hi Linda, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

June 05, 2025

Adam at the service department is a total scammer. He lies through his teeth on what ’s going on with your car. And when you call him out on an obvious discrepancy (such as doubling the estimate on th More

by bimmerowner
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adam Webster
Report | Print
Jun 08, 2025 -

BMW of Stratham responded

I apologize for the issues you had; I’ve investigated the concern and can see the discrepancy in the quotes and information entered; we will always stand behind the lower quote. There was certainly no intent to “scam “ anyone. We would like the opportunity to earn your business back Please Reach out to our service manager, Adam @ 603-395-2714 if you would like to discuss further Mark Wilkins General Manager

Jun 10, 2025 -

bimmerowner responded

Thanks for your reply, Mark. There is no point in talking with a person who lies and connives. This is not the first time there has been a discrepancy with Adam. 1) The onus should not be on the customer to call out an incorrect charge. (This has happened more than once.) I would expect a service manager to know offhand the ballpark cost of such a common maintenance task. 2) I would not expect someone being called out on their scam to happily admit to it. That is the point of having a review site like this--so that other consumers can beware. I stand by my experience, and encourage you to survey your employee's performance. I am surely not the last female customer this has happened to.

June 05, 2025

Great customer service and quality workmanship. Definitely highly recommended and I will be back for future service requirements. More

by fryburg51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Webster
Report | Print
Jun 08, 2025 -

BMW of Stratham responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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