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BMW of Stratham

Stratham, NH

Overview
Reviews
Vehicles
4.8
836 Reviews
Call Dealership (866) 225-5472
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71 Portsmouth Avenue

Stratham, NH

03885

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Showing 835 reviews

January 11, 2025

I was very pleased with their service. They were very professional and friendly. Service was done fast. They also cleaned my car; they went above and beyond ! I appreciated all they did. T More

by Linda420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pawel Czyz
Report | Print
Jan 13, 2025 -

BMW of Stratham responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

January 10, 2025

They were just great. The whole process went smoothly for me. Thank you very much. More

by dmcestroni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Report | Print
Jan 12, 2025 -

BMW of Stratham responded

Hi, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 10, 2025

Scheduled my state inspection for 7:15 am. Turns out the service Dept opens at 8am. Other than that the work was completed successfully. More

by jvanreenen84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager
Report | Print
Jan 12, 2025 -

BMW of Stratham responded

Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

January 08, 2025

Customer service is extremely efficient & good… flexible with all requests. Price for car inspection was reasonable More

by paltrineri20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Report | Print
Jan 09, 2025 -

BMW of Stratham responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

January 06, 2025

Great service. Service rep Adam is very helpful. Having a loaner car makes life easier. 😌 More

by pauls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Report | Print
Jan 08, 2025 -

BMW of Stratham responded

Hi, thank you for your kind review; we are happy to pass along your comments to Adam here at BMW of Stratham! We are always more than happy to assist you if anything else comes up. Take care!

January 05, 2025

Seemed understaffed. Long wait time. It took over four hours for an oil change I expected better. More

by Darkeblade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Forgot
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Jan 08, 2025 -

BMW of Stratham responded

We apologize for not meeting your expectations. We do prioritize our waiting customers without alternate transportation. We will review to make sure advisors are inquiring as to specific pick time needs. Mark Wilkins General Manager MWilkins@Group1Auto.com

January 04, 2025

Great dealership. Sales , pricing and delivery were exceptional . Steven Hazard in sales was a big help. Sovy Sun got us out the door and helped on all the paperwork. More

by horizonmarina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Hazard and Sovy Sun
Report | Print
Jan 05, 2025 -

BMW of Stratham responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

January 03, 2025

Awesome shopping experience with no loopholes and straight to business like it should be when buying a car More

by Pineapple
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dana
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Jan 04, 2025 -

BMW of Stratham responded

Hi, we're so happy we were able to help you out! If you're ever in need of more help, please let us know!

December 31, 2024

Always treated very well here. I never feel rushed, knowledgeable service tech. Good advice not like other places that jut try to up-sale you on services. More

by dougwhyland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Webster
Report | Print
Jan 02, 2025 -

BMW of Stratham responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 31, 2024

BMW Stratham has great customer service and attention to detail. Their service representatives are Friendly and responsive. More

by DrewErickson59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Vafeas
Report | Print
Jan 02, 2025 -

BMW of Stratham responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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