BMW of Sterling

Sales staff was awesome, I was in the market for a 328i and I found one online from another dealership in another state, I went to BMW of Sterling becuase they had a similar model but the price was a littl and I found one online from another dealership in another state, I went to BMW of Sterling becuase they had a similar model but the price was a little higher. They matched the price and saved me headache of shipping a car out of state! Alvin Nix was great to work with, really wanted to make me happy. If your looking at buying a pre-owned BMW talk to Alvin!! More

Upon a recent trip for service with NAV system, I was greeted by Stefan Vrabel who courteous and very helpful. He understood my concern and arranged promptly for a loaner car while they investigated the greeted by Stefan Vrabel who courteous and very helpful. He understood my concern and arranged promptly for a loaner car while they investigated the repair. The repair took less time than he quoted and the service was performed impeccably. I highly recommend BMW of Sterling for their quality or work and dedication to their customers. RC More

BMW of Sterling is truely a great car dealership, fromm the moment I walked in they weere very helpful and nice to me. They were not push on the sales which I liked, Alvin really made sure he understood my the moment I walked in they weere very helpful and nice to me. They were not push on the sales which I liked, Alvin really made sure he understood my needs in the vehicle of my choice. Great experience, I highly recommend BMW of Sterling. More

Just traded my Acura in for a 2010 BMW 328i and I have to say I love it! Mike Arata from BMW of Sterling was very helpful and took great care of me. I would definitely recommend BMW of Sterling to anyone tha say I love it! Mike Arata from BMW of Sterling was very helpful and took great care of me. I would definitely recommend BMW of Sterling to anyone that wants great service and price, ask for Mike Arata! More

After having my wonderful Outlander totaled, my husband and I were on a hunt for the same car. Luckily the dealership had our exact match. Ruby was beyond helpful when we arrived, even though we were buy and I were on a hunt for the same car. Luckily the dealership had our exact match. Ruby was beyond helpful when we arrived, even though we were buying a $21,000 used car he treated us like we were buying the most expensive car on their lot. His attention and helpfulness were beyond appreciated and above expectation. Buying a car brings me a lot of stress and he did his best to assure me that he would do everything in his power to give me the car I wanted. The car that I saw on autotrader was the exact match that was put in front of me. We were not lied to and be lied to was the norm in the other dealerships we had visited. He was enjoyable to work with and after two weeks of being stressed I was finally put at ease. He made car buying so easy and the other men and women who worked there were just as nice. We would buy from them again...(although I hope not too soon because I love my Outlander, but maybe next time I will buy a BMW.... More

Bought a used Toyota Matrix that was overly priced by over a thousand dollars. The price on the car was for a perfect 2005 Toyota Matrix, however it was starting to rust in some areas. I am going to over a thousand dollars. The price on the car was for a perfect 2005 Toyota Matrix, however it was starting to rust in some areas. I am going to have to spend $500 to fix it. They would not fix it or negotiate at all. However, he promised to get the car detailed and to provide me with a tank of gas instead. Car is still dirty inside and only got half a tank of gas. When asked for a second key, he told me he would call me to let me know if they had one the same day. He did not call, however, he did call the night before to make sure I would be on time because I only put a deposit down. When I got there on time, the car was not ready for another hour. Also the sale man knew nothing about warranties and even said that the bmw did not offer warranty on used cars. However after pushing them I found that they offered a really bad one that was overly priced. When we wanted an independent mechanic to look at the car since they gave no warranty with the car it, it took over an hour to get permission and then I didn't even have to sign any paper work. Very unprofessional. They are fast talking who will convince you to buy the car and then not care any more. Believe maybe half of what they tell you and make sure they put there promises into hand writing and sign it. However I do think this car will be good or I would not have bought it. More

I bought my BMW @ a different dealership but BMW of Sterling is very close to my home so I've gone there for maintenance. The facility is very nice and everyone from the service to parts staff has bee Sterling is very close to my home so I've gone there for maintenance. The facility is very nice and everyone from the service to parts staff has been courteous and professional. Bob in the parts department is always willing to work with me and while I've had different SAs each time I've gone in, Ted, Shawn and Kurt have been great to work with. I'll absolutely continue to use them for servive but will have a hard time leaving my CA at another dealer...now if he leaves his job, then where I buy the next car is wide open. More

I just wanted to say that Peter Akezi at BMW of Sterling was fantastic. He was very patient and answered all my questions and guided me in choosing the best vehicle that I needed. I was very impressed with was fantastic. He was very patient and answered all my questions and guided me in choosing the best vehicle that I needed. I was very impressed with him and he really made me feel part of the BMW of Sterling family. It was my first car purchase at a dealership and I had a tremendous experience! More

After being the loyal customer since 2002, that was the worst experience I had with the dealership! I was there to lease a new 328i, but ended with a car in the lot since Aug/2010. Furthermore, didn't get worst experience I had with the dealership! I was there to lease a new 328i, but ended with a car in the lot since Aug/2010. Furthermore, didn't get a fair price for the car, and got high interest rate. I actually asked a price quote for 2 cars, 328i Coupe and 328i Convertible. My first choice was the convertible. We test drove both cars. After few minutes in the Sales Manager office, the Sales Consultant came out and told us that the convertible was sold! That was kind of weird as the car was in the warehouse lot, and we saw the car on Friday (test drove on Saturday). My husband and I think that we were steered to purchase the 328i Coupe as the car has been there for a very long time. More

I visited this dealership to help my daughter buy a 2008 328I. Anthony kept saying how he always made the perfect customer experience. When I saw the car it had several obvious sctatches and dents. Anthony 328I. Anthony kept saying how he always made the perfect customer experience. When I saw the car it had several obvious sctatches and dents. Anthony said that they weren't there earlier in the day and must have just happened. What was worse however, was that the car had leatherette seats when it wss advertised as having leather. Anthony said that it wasn't his fault, it was the advertising company's problem. Today,(6 days after this visit), the same car is still being presented on Autotrader as having leather seats. More