Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

BMW of Sterling

Sterling, VA

Overview
Reviews
Vehicles
4.8
1,175 Reviews
Call Dealership (571) 459-7837
View Awards

21710 Auto World Cir

Sterling, VA

20166

Directions

By Type

Showing 1,175 reviews

September 03, 2026

Service department and my service advisor Assad were great to work with, providing prompt updates about the vehicle and service status. More

by mailvara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Assad Ahmed
Print
Sep 03, 2026 -

BMW of Sterling responded

We’re glad to hear Assad and our team kept you informed and provided excellent service at BMW of Sterling! Your feedback means a lot to us.

September 02, 2026

Excellent service from start to finish. The staff at BMW of Sterling was professional, friendly, and helpful throughout the entire process. Everything was handled smoothly and efficiently, More

by S. Kim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mauricio Cueva Jr, Rudy Pacheco
Print
Sep 02, 2026 -

BMW of Sterling responded

S. Kim, thank you for recommending BMW of Sterling! We are so glad our team made your experience so seamless. See you next time!

September 01, 2026

The staff here is always welcoming and supportive especially Julie! She makes bring your car in hassle free. Thank you More

by niema
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Wharton
Print
Sep 01, 2026 -

BMW of Sterling responded

Hi Niema, We are so happy to hear this! Thank you for sharing your support for Julie and the team at BMW of Sterling. We look forward to welcoming you back in the future!

August 30, 2026

Service team is friendly, accommodating and thorough! They advise appropriately and want every client to leave happy and confident about the service received. More

by Richpar72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Assad Ahmed
Print
Aug 31, 2026 -

BMW of Sterling responded

Thank you for your review! We are happy to hear that you are so confident in our service team. We hope to welcome you back to BMW of Sterling for all of your future auto needs!

August 30, 2026

Fantastic service by Rudy and the service team as well as the mobile service team. Highly recommend this dealership. More

by ss4usa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Shade, Rudy Pacheco, Assad Ahmed
Print
Aug 31, 2026 -

BMW of Sterling responded

We’re glad Rudy and the team took such great care of you! Thank you for choosing BMW of Sterling and for sharing your support. We truly appreciate it! Safe travels ahead!

August 26, 2026

Julie was very courteous and professional. Updates were provided in a timely manner and the checkout process was seamless. More

by Darrell J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Wharton
Print
Aug 27, 2026 -

BMW of Sterling responded

Julie will appreciate the kind words, Darrell! We’re glad her professionalism, timely updates, and smooth checkout process made your service experience an easy one. Thank you for choosing BMW of Sterling, and we look forward to assisting you again!

August 26, 2026

Julie Wharton managed and coordinated my service visit expertly and helped me plan for a future tire replacement. I will definitely contact her in a few months when my tires require replacement. More

by John S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Wharton
Print
Aug 26, 2026 -

BMW of Sterling responded

John, we are so glad Julie took such good care of you and helped ensure your visit went smoothly. Thank you for choosing BMW of Sterling and for sharing your experience! We look forward to working with you again in the future.

August 24, 2026

An unplanned journey for repairs. As always an outstanding customer service experience, Julie — thank you, and quality service work. More

by opriest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Wharton
Print
Aug 25, 2026 -

BMW of Sterling responded

Unexpected repairs are never ideal, but we’re glad Julie and the service team made the experience a positive one with excellent care and quality work. Thank you for continuing to trust us, and we’ll be here whenever you need us again!

August 22, 2026

Always professional and friendly. Gets the job done without any issues. I couldn’t be happier. More

by jaelee0804
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rudy Pacheco
Print
Aug 24, 2026 -

BMW of Sterling responded

Consistency matters, and we appreciate knowing you can count on BMW of Sterling to take care of things the right way. Thank you for your continued trust in our team!

August 22, 2026

Outstanding service every time I need service or for an urgent repair. I really appreciate the professionalism and friendly team. Thank you! More

by Suer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarina Khachi, Rudy Pacheco
Print
Aug 24, 2026 -

BMW of Sterling responded

Thank you for your kind words, Suer! We're delighted to hear you consistently have a positive experience with our team. We look forward to assisting you again in the future at BMW of Sterling!

1
2
...
118