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BMW of Sterling

Sterling, VA

Overview
Reviews
Vehicles
4.8
1,214 Reviews
Call Dealership (571) 459-7837
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21710 Auto World Cir

Sterling, VA

20166

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Showing 1,214 reviews

November 01, 2026

The facilities are nice. The loaner cards are nice. The representatives are helpful but at least this last time they tried to add on too many additional services that were no More

by PReston
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Mauricio Cueva Jr
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October 31, 2026

Took my car here to get service. All I gotta say is Franklin is the goat More

by Idrisz12
Recommend Dealer
Yes
Employees Worked With
Felix Bighem, Franklin Portillo
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October 31, 2026

Tasha Huffman is amazing and overall is a great voice for the dealership and BMW. More

by rajanbhatia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tasha Huffman
Print
October 30, 2026

The service has improved significantly over the last few years. There was a time when I would not bring my cars to this dealership, but that is no longer the case. More

by Jim.alba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candice Frisby
Print
Nov 02, 2026 -

BMW of Sterling responded

Jim, thank you for giving our team another opportunity to earn your trust. It means a great deal to know you’ve noticed the progress we’ve made over the years. We appreciate you choosing BMW of Sterling again and look forward to continuing to provide you with an experience you can count on. We hope to see you again at your next service visit!

October 30, 2026

Assad kept me informed of my car's progress and service was completed in a timely manner. Highly recommend service team. More

by dprobert1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Assad Ahmed
Print
Oct 30, 2026 -

BMW of Sterling responded

We're glad to hear you felt informed and the work went smoothly with Assad. Thank you from all of us at BMW of Sterling! We appreciate your support, and we hope to see you again down the road.

October 28, 2026

Ms Tasha was helpful in getting my car serviced in an appropriate time frame with out having a loaner car. More

by Fourposse
Service Time
Recommend Dealer
Yes
Employees Worked With
Tasha Huffman
Print
Oct 29, 2026 -

BMW of Sterling responded

Thank you for sharing your experience with BMW of Sterling! We’re glad Tasha was able to help get your vehicle serviced within a convenient timeframe. We appreciate your feedback and look forward to assisting you again in the future.

October 25, 2026

Love the service dept and my service advisor Tasha Huffman. Also love the loaner car guys! More

by Williams0352
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tasha Huffman
Print
Oct 26, 2026 -

BMW of Sterling responded

Tasha and the loaner crew will be thrilled to hear this! Thank you for taking the time to recognize the people who make your service experience at BMW of Sterling a positive one. We’re grateful to have you as a customer and can’t wait to welcome you back!

October 25, 2026

I have had a very positive experience with BMW of Sterling. The staff have been professional, courteous, and helpful, and they take the time to explain the service being performed. I appreciate the a More

by TUF LUV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rudy Pacheco
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Oct 26, 2026 -

BMW of Sterling responded

Thanks for the awesome feedback! We're glad to hear about your positive experience. Safe travels from everyone here at BMW of Sterling!

October 24, 2026

Professional work, and knowledgeable . Staff friendly and answered my questions regarding my car. Enjoyed driving my loaner while waiting for my car. Tasha was very helpful and professiona More

by cbadria437
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tasha Huffman
Print
Oct 26, 2026 -

BMW of Sterling responded

Thank you for sharing your feedback about Tasha and the team! We appreciate you choosing BMW of Sterling and we hope to see you again down the road. Safe travels!

October 23, 2026

Neils Ribeiro, our sales representative was awesome. So was the finance team. Love the cars More

by dmitch0731
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Call Center
Print
Oct 26, 2026 -

BMW of Sterling responded

We’re happy to know everything came together for a great experience at BMW of Sterling. Our team works hard to make each visit as welcoming and hassle-free as possible, so it means a lot to hear when we get it right. Thank you for the 5 stars!

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