BMW of Sterling

Great place to buy a car I was impressed overall by this dealership. Thumbs up! Everyone we met was friendly and helpful. Kevin Soltwedel was very nice and helpful and afte I was impressed overall by this dealership. Thumbs up! Everyone we met was friendly and helpful. Kevin Soltwedel was very nice and helpful and after looking at a couple places, I steered back to BMW. He was very easy to work with and I bought a used Volvo from him. The gentleman who helped get me set up with financing was great too. I also must say the people that work here all seem to really enjoy their jobs and are enthusiastic about their cars. The place is amazing too how it is set up (waiting area, with nice TV's, sofas, and a coffee/snack bar....very comfortable place if you have to hang out a while your car is being serviced. More

Terrible Service Department I'm a long term BMW owner. But, my experience with this service department has been nothing short of miserable. And this is NOT the first time I've h I'm a long term BMW owner. But, my experience with this service department has been nothing short of miserable. And this is NOT the first time I've had problems with them. The transmission warning light light activated in my wife's X3 came on yesterday. She was concerned and so was I so I called the Service Department to ask for help. Of course they were all busy with other customers which is ALWAYS the case at this dealership, and would not take my calls. So, I left several messages with return contact info but NONE were returned. This dealership has lost my business and I can not, under any circumstances, recommend them! More

Great day on a rainy Saturday We certainly were not expecting to have a FANTASTIC experience at a car dealership, but BMW and Kevin sure changed our minds! We were super-impressed We certainly were not expecting to have a FANTASTIC experience at a car dealership, but BMW and Kevin sure changed our minds! We were super-impressed with how friendly and professional Kevin approached us, made us feel welcome and make the entire experience far more enjoyable than we anticipated. He has a depth of knowledge and personal experience with the car we selected and made our day a memorable event (including the great deal he got us on the car). We'll be back, Kevin! More

I was sold! I went in to look at a Mercedes, but came out with a bmw! The pep, performance, comfort...is so much better!! Kevin is great to work with! I went in to look at a Mercedes, but came out with a bmw! The pep, performance, comfort...is so much better!! Kevin is great to work with! More

Exceptional Customer Service Dear Mr. Duckett, I want to thank you for immediately reaching out to me via telephone upon reading my e-mail last week. Your ability to effective Dear Mr. Duckett, I want to thank you for immediately reaching out to me via telephone upon reading my e-mail last week. Your ability to effectively respond to the issue and provide the resolution quickly exceeded my expectations. My great appreciation for the exceptional customer service you extended to me, of which you demonstrated with ease and professionalism. You made sure all the “i’s” were dotted and “t’s” were crossed and held true to your word. Great service makes customers feel that you care about developing a long-term relationship that means more than just making a sale. I also want to commend Mr. Greg Maxiutin. With his assistance I was able to find exactly the car I wanted and I am very satisfied with my purchase of a 2016 BMW X3. Greg also ensured my car buying experience ran smoothly as he was attentive, knowledgeable and helpful throughout the whole process. I am pleased to recommend BMW of Sterling to anyone looking to purchase or lease his or her next car. When customers feel taken care of they are more inclined to buy from you again. Regards More

Great Experience! The easiest car buying experience I have ever had! Shavan was excellent from the moment we walked through the door, getting the price we wanted to pay The easiest car buying experience I have ever had! Shavan was excellent from the moment we walked through the door, getting the price we wanted to pay, and following up a few days after the deal was done! I would recommend this dealership and Shavan to anyone looking to buy a BMW! I also LOVE my new car!! More

Fantastic Staff and Service!! What a wonderful experience. From the time I contacted the sales advisor (Ash) to completing the deal, the BMW of Sterling team (Mo and Enka) were fab What a wonderful experience. From the time I contacted the sales advisor (Ash) to completing the deal, the BMW of Sterling team (Mo and Enka) were fabulous! Ash worked hard to get the deal I wanted and made sure I knew where we were every step of the way. Mo, the sales manager, was extremely professional, extremely fair and accommodating, and worked to make sure that I had the best deal and discounts. I did! Enka completed the financing and made everything go smoothly. I'm truly impressed and have already referred someone else to this team. If I could, I would rate them a "10!" Thank you BMW of Sterling! More

Kurt Rodgers - Best sales rep! Very pleasurable experience. We knew exactly what we wanted and the cost, Kurt made that happen for us. He's great to work with, very kind, patient an Very pleasurable experience. We knew exactly what we wanted and the cost, Kurt made that happen for us. He's great to work with, very kind, patient and knowledgeable. We can honestly say in all the years of buying cars Kurt truly stands out and goes beyond a 5 star. Even after we purchased the car he still took time out of his day to help us with a few things we wanted added to the car. Great customer service! More