BMW of Sterling

Excellent Knowledge I walked into the mini side of the BMW of Sterling looking for a used mini for my sister, without a clue of what I had in mind. After wandering aimles I walked into the mini side of the BMW of Sterling looking for a used mini for my sister, without a clue of what I had in mind. After wandering aimlessly for a bit I was approached by Francisco, who immediately initiated conversation by informing me on all the latest models and features of the new Mini stock. Great information to start, I felt comfortable wnough to explain I was in the market for a used mini and told him of my lack of knowledge and my budget to work with. Francisco wasted no time in guiding me with what models and years were good and reliable, the specs and features that were available, prices and financing available to me, even offering his own honest opinions on what he believed would be a good fit for my sister. I didnt leave that day with a used vehicle but Francisco’s Knowledge and friendly demeanor made me feel confident about my future prospect and has definitely made me want to come straight to him when I do decide the time is right. So satsifying knowing there are vendors around who know what theyre talking about and can relate to you after such short conversation, very pleased! More

Great Dealership! Give them a try! They won’t disappoint! My overall experience working with Ms. Jones was exceptionally great. She’s been my go-to since August of 2018, and has always delivered top notch cus My overall experience working with Ms. Jones was exceptionally great. She’s been my go-to since August of 2018, and has always delivered top notch customer service! I’m very pleased doing business with this dealership.. In sales, I have been encounter with Driton and Vance, both super personable, very approachable and knowledgeable and all around super gentlemen to deal with.. I looking forward to many more happy encounters... More

Excellent Service Managers I really appreciate the help that was provided by Moses Mahdi at BMW of Sterling. I had a lingering problem with the Check Engine Light. The dealers I really appreciate the help that was provided by Moses Mahdi at BMW of Sterling. I had a lingering problem with the Check Engine Light. The dealership kept the car while providing me with a loaner until they found the problem. And, the good news is that the problem was covered under a previously replaced part that had gone bad. I have been very satisfied with the folks at BMW of Sterling. More

Service on X3 My experience was very good. Robert Harrell had the required service completed quicker than expected and kept me informed about the status of the work My experience was very good. Robert Harrell had the required service completed quicker than expected and kept me informed about the status of the work. More

Great Customer Service I’ve been a BMW of Sterling Customers for years and every time I take my car in for service I’m always satisfied. Great Customer Service! I’ve been a BMW of Sterling Customers for years and every time I take my car in for service I’m always satisfied. Great Customer Service! More

Highly recommended! Had a very good experience shopping for a pre-owned BMW 2-series, which I purchased from BMW of Sterling. My client advisor was Matt Tillman, who was Had a very good experience shopping for a pre-owned BMW 2-series, which I purchased from BMW of Sterling. My client advisor was Matt Tillman, who was patient and knowledgeable, and who did a lot of work to get the vehicle and deal I wanted. More

Great service experience My past 2 visits at the service department were really disappointed to the point I had almost decided not to come back. But This time I had Carlos Mar My past 2 visits at the service department were really disappointed to the point I had almost decided not to come back. But This time I had Carlos Martell as my service representative. He is awesome!! The moment they didn’t have a loaner he immediately took the chance to offer me a shuttle drive which he did himself because the driver was else where, he took me back to work and picked me up later on. On top of that he took care of my cars needs. The dealer has changed since my last visit and Carlos is an asset for this company. More

Service visit on 430 Service department always does a great job. Beautiful facilities and great customer service by all staff encountered. Thanks to everyone who assisted Service department always does a great job. Beautiful facilities and great customer service by all staff encountered. Thanks to everyone who assisted during my visit! More

X4 purchase One of the best car buying experiences I have ever had. Knowledgeable and extremely fair salesman that went above and beyond for sure what was getting One of the best car buying experiences I have ever had. Knowledgeable and extremely fair salesman that went above and beyond for sure what was getting exactly what I wanted More

prompt service staff was waiting for appointment, approached quickly upon arrival with friendliness, offered coffee and guided to cafeteria. loaner car was given for staff was waiting for appointment, approached quickly upon arrival with friendliness, offered coffee and guided to cafeteria. loaner car was given for upon request and car was clean and ready to go. More