BMW of Sterling

Great Leasing Experience I recently acquired my first lease from Sterling BMW and it was by far my best car buying experience. This is my second BMW and this experience was th I recently acquired my first lease from Sterling BMW and it was by far my best car buying experience. This is my second BMW and this experience was the total opposite (in a good way) compared to my first purchase. The staff was knowledgeable, friendly, and patient. The facilities are immaculate. I have since gone back for all my servicing and never have I felt like someone was trying to upsell me like in other dealerships. I'd recommend Sterling BMW to any and everyone. More

Great experience ! My salesperson made the experience hassle free and the delivery was professional. I recommend Sterling BMW to anyone looking for a great BMW exper ! My salesperson made the experience hassle free and the delivery was professional. I recommend Sterling BMW to anyone looking for a great BMW experience. Ownership at this dealership is 5 star. More

Excellent Customer Service! No other dealer came close to the excellent customer service we received at BMW of Sterling! The Client Advisor-Driton, Finance Manager-Ash and BMW G No other dealer came close to the excellent customer service we received at BMW of Sterling! The Client Advisor-Driton, Finance Manager-Ash and BMW Genius - Nick were wonderful. All of them were so nice, helpful and knowledgeable! Once you buy a car from this dealership you will not want to buy from any other! More

Great customer service Arrive at the dealership to have my BMW looked at because the "check engine soon" light was on. Robin Jones provided great insight and customer servic Arrive at the dealership to have my BMW looked at because the "check engine soon" light was on. Robin Jones provided great insight and customer service for me, she also informed me that there was a recall for my BMW X3 and that this could provide the service on the spot. More

Pure Excellence I’ve been a BMW driver for about 3 years now and have been to numerous BMW dealerships. In my experience, all BMW dealerships hold themselves to the h I’ve been a BMW driver for about 3 years now and have been to numerous BMW dealerships. In my experience, all BMW dealerships hold themselves to the highest standards, but somehow Sterling has set themselves far apart from their counterparts. Whether it’s walking into service or the showroom everyone recognizes me and remembers my name from previous engagements. It makes me feel very welcome and part of a family of BMW aficionados. Everyone is super friendly and is genuinely interested in what you have to say, whether it’s just small talk or business. I’ve been going to Sterling for about 1 year now and I don’t think any dealership can compare in quality, customer service, and professionalism. I would like to specifically mention: Robert Graves, for his exceptional professionalism, knowledge, and salesmanship to get me into my brand new BMW M4, the ultimate driving machine. Beaver Ho, for setting THE standard for all service providers with his professionalism and personal interest in ensuring I get the best quality and care. Ash Soroushi, for making the finance process a breeze with how professional and knowledgeable he was. Extremely easy to understand every detail of the contract. Matthew Tillman, for his expertise in the sales process. More

Outstanding service My first BMW experience-so personal and thorough. Andrii took care of everything and kept me informed each step of the way. He even personally install My first BMW experience-so personal and thorough. Andrii took care of everything and kept me informed each step of the way. He even personally installed my floor mats when they arrived. Thank you!! More

Great experience with Greg C Greg Chery was our salesman. He was much more than that though. Professional, personal, responsive and he listened to everything we asked and translat Greg Chery was our salesman. He was much more than that though. Professional, personal, responsive and he listened to everything we asked and translated that into a real wonderful experience. No rush, no pressure and quick customer service. Will definitely return to see Greg for our next BMW. More

Decent people, responsive Regarding sales: bought my car from Ralf Berthiez--decent guy, no games, no BS. When I am out at the dealership, I look forward to stopping by and s Regarding sales: bought my car from Ralf Berthiez--decent guy, no games, no BS. When I am out at the dealership, I look forward to stopping by and saying hello to Ralf. I recommend him highly. Regarding service--bottom line: I live in Georgetown; there are other dealerships more convenient, but I plan to stay with Sterling BMW. I will ask for Beaver specifically and I am grateful for the loaner car. More

Awesome Experience Tremendous customer service along with great service advisors! They made the car buying experience smooth. We also appreciated their knowledge and th Tremendous customer service along with great service advisors! They made the car buying experience smooth. We also appreciated their knowledge and them treating us like family! More

Great Experience! Staff was kind and courteous while extremely professional. They had extensive knowledge of thier vehicles and knew a lot about their competition. Grea Staff was kind and courteous while extremely professional. They had extensive knowledge of thier vehicles and knew a lot about their competition. Great car buying experience More