BMW of Sterling

Pre-purchase Inspection I had just gone through a major issue with the 750i 2013 were the car stayed in the shop for most of of the year due to crazy issues. Sean, my servic I had just gone through a major issue with the 750i 2013 were the car stayed in the shop for most of of the year due to crazy issues. Sean, my service adviser helped me through the entire situation and made it smooth. That's why when I traded that car for my newer M6 Grand Coupe, I took my car back to BMW of Sterling. Throughout my decision to trade, they made me feel comfortable and took special care to show me many options then give me a very competitive price for my trade. While I did not take their offers, I did bring back my M6 for inspection and Sean, as usual, took great care of me. More

Shaun Spicer is a true asset to BMW of Sterling The service I resieve from Shaun Spicher is industry leading. He always makes sure the parts are in before I drop of one of my 3 BMWs. Always polite The service I resieve from Shaun Spicher is industry leading. He always makes sure the parts are in before I drop of one of my 3 BMWs. Always polite curious and delivers on time. I know it takes a team behind him to do it all but I am truly happy with the service I get from him and his team has not always been so at The Sterling dealership but for now I am happy Alk the best Ragnar Borgh More

BMW of Sterling VA - Excellent Service I highly recommend the Service Department at Sterling BMW. My advisor Justin Hudson was knowledgeable and informative about all the issues with my 201 I highly recommend the Service Department at Sterling BMW. My advisor Justin Hudson was knowledgeable and informative about all the issues with my 2015 BMW 435. He made sure I was informed with every detail and that I was a priority for them. This is the second BMW I've purchased from BMW of Sterling and they continue to provide excellent service. Justin made sure to stay in contact with me regarding additional services needed and kept me up to date with all the questions I had. Thank you Justin Hudson and Sterling BMW, keep up the great work! ~ Talal Malik More

Good customer service! I took my X1 in for breaks pads change, was greeted by Elijah, very nice guy. He arranged the service and suggested oil change since it apparently was I took my X1 in for breaks pads change, was greeted by Elijah, very nice guy. He arranged the service and suggested oil change since it apparently was due soon. He also arranged my ride to my work and back, kept me informed of the progress and returned car nicely washed and vacuumed. Thank you! More

Wonderful experience with Robert Graves buying my new X3!!! Robert Graves was amazing! He worked so hard to get me in the car I wanted even when dealing with a difficult trade in situation. He made me feel take Robert Graves was amazing! He worked so hard to get me in the car I wanted even when dealing with a difficult trade in situation. He made me feel taken care of and I believe I got a great deal! I have been a loyal BMW owner and will continue to be. More

Great Service and Awesom Service Advisor If your in need of great service, your first step is to have the BEST and #1 Service Advisory Robin Jones.. We have FOUR X5 If your in need of great service, your first step is to have the BEST and #1 Service Advisory Robin Jones.. We have FOUR X5 More

Excellent experience. Vance is the absolute best. This is how a car buying experience should be. Everything was handled so quickly and easily. Vance constantly kept me info Vance is the absolute best. This is how a car buying experience should be. Everything was handled so quickly and easily. Vance constantly kept me informed on each and every step of my deal. I had to think of things to ask because he was so thorough. I really enjoyed him and will never buy a car again without consulting Vance. Great Job!!! More

Excellent service I took the car in for recall service, state inspection, and front end breaks . Elijah kept me informed of the progress and cost. Outstanding service. I took the car in for recall service, state inspection, and front end breaks . Elijah kept me informed of the progress and cost. Outstanding service. More

Fast and thorough work Took car in for service and a couple of recalls. Did a great job with all of it and returned car nicely washed and vacuumed. A+ Elijah a great guy and Took car in for service and a couple of recalls. Did a great job with all of it and returned car nicely washed and vacuumed. A+ Elijah a great guy and good communication. Thanks again. More

Coolant leak during 4th of July week. ROBERT HARRELL the service advisor really helped me during a busy week at the dealer. They didnt gave any loaner cars available so they gave me a shut ROBERT HARRELL the service advisor really helped me during a busy week at the dealer. They didnt gave any loaner cars available so they gave me a shuttle to Expedia and paid for my rental car. During the inspection of my coolant leak they found an oil leak and reason to repair my front and back breaks all cost covered under my soonly expiring warranty. I'm so very thankful they inspected my car soo throughly and made the necessary repairs even though my warranty was about to expire. I feel in good hands with the service reps and technician. THANK you!! More