
BMW of Sterling
Sterling, VA
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Excellent service Excellent work and Mike Torres, my service provider, kept me informed. The time spent waiting was minimal. Of the three BMW shops in my local Virgin Excellent work and Mike Torres, my service provider, kept me informed. The time spent waiting was minimal. Of the three BMW shops in my local Virginia area yours stands above the others. More
Great service Eric is amazing. He updates me with what’s going on with my car. He always listens to my problems w the car. He’s a real gem. Thanks Eric for all Eric is amazing. He updates me with what’s going on with my car. He always listens to my problems w the car. He’s a real gem. Thanks Eric for all your help. More
13 year relationship I’ve been going here for 13+ years now, and quality of service has varied, but always above average to excellent over the years. Over the past 2 or 3 I’ve been going here for 13+ years now, and quality of service has varied, but always above average to excellent over the years. Over the past 2 or 3 years, it has been particularly excellent service and the SAs have been great. Good parts department too. Use your BMW CCA discount. More
Auto servicing Dealership made servicing easy with great service and available parts. Great personnel to deal with. They took care of all my auto’s needs. Will de Dealership made servicing easy with great service and available parts. Great personnel to deal with. They took care of all my auto’s needs. Will definitely always depend on their services! More
Great service! Mike torres is consistent and always provides great service. I don’t hesitate to go back to BMW of sterling because they are always on top of what needs to be done so my car can be on pe provides great service. I don’t hesitate to go back to BMW of sterling because they are always on top of what needs to be done so my car can be on perfect conditions. More
Excellent Service My past 6+ years of service at this location is excellent. Would recommend anyone. Good facilities with options for shuttle or loaner or rental servic My past 6+ years of service at this location is excellent. Would recommend anyone. Good facilities with options for shuttle or loaner or rental services. More
Sean Goes above and beyond I've been working with Seach Spicher for a couple years now and he has ALWAYS gone above and beyond to make my service better. On my last visit, comp I've been working with Seach Spicher for a couple years now and he has ALWAYS gone above and beyond to make my service better. On my last visit, completely unintentional, I had blown a tire on the interstate. i called sean, he set up a lyft to pick me up, take me back to the dealer, set me up with a loaner car and got me on my way since the tire was a special order. I live out of state so having someone who could help get me home that night was a godsend as i completely expected to be stuck there for 2 days. More
Service Great service! Outstanding team that always gives me the best service and professional care. The team always gives me attention to detail and expert s Great service! Outstanding team that always gives me the best service and professional care. The team always gives me attention to detail and expert service. More
Above and beyond Fabulous. I was new to this location. Carlos took the time to speak with our prior service advisor so that he would have all the details of what had b Fabulous. I was new to this location. Carlos took the time to speak with our prior service advisor so that he would have all the details of what had been serviced on our vehicle in the past. More
Out of state buyer happy with service! Melissa had been in touch with me for months keeping me posted on the vehicle I had initially contacted Sterling about. Melissa is knowledgeable, info Melissa had been in touch with me for months keeping me posted on the vehicle I had initially contacted Sterling about. Melissa is knowledgeable, informative and patient which ultimately helped me in making the final decision on the vehicle I purchased.. Being an out of state buyer I was a bit nervous, but she walked me through the process and so I felt more comfortable. She is professional, sweet and cares about her customers. Thank you. More