BMW of Sterling

The service was excellent Robert Harrell was great, He was prompt, got my car in to service without a long wait. I enjoy working with him and would definitely go back to see h Robert Harrell was great, He was prompt, got my car in to service without a long wait. I enjoy working with him and would definitely go back to see him again. More

Very Responsive Excellent. Dexter was very responsive and very straight forward and honest in his dealings. I would definitely recommend Dexter and BMW of Sterling Excellent. Dexter was very responsive and very straight forward and honest in his dealings. I would definitely recommend Dexter and BMW of Sterling to others. I was very pleased with the entire process. More

We went in for a safety recall that should have taken 1 hour, and it was actually 4 hours. They didn't offer a loaner. And when they were done, there was a new seat error messages. It all got done, but hour, and it was actually 4 hours. They didn't offer a loaner. And when they were done, there was a new seat error messages. It all got done, but it just took forever. and then to top it off, when I got my car back the interior windows were all dirty. They clearly washed my car with VERY dirty rags. So bad that I can't see out the windows. Thank god it's a convertible and I can lower the windows, but it's cold this time of year. And now I have to find some hot water to wash my car again. More

Certified pre-owned BMW 328i xDrive Matthew Tillman was attentive, respectful, and knowledgeable. He also negotiated a fair deal for us. We were very pleased with our experience. The Matthew Tillman was attentive, respectful, and knowledgeable. He also negotiated a fair deal for us. We were very pleased with our experience. The dealership is impressive, with fantastic staff. Also, the delivery ceremony is really fun! More

Due Dillegence. Beaver Ho and his team made every effort to ensure I was satisfied and that my M3 was in top form. I will have no hesitation to work with them in th Beaver Ho and his team made every effort to ensure I was satisfied and that my M3 was in top form. I will have no hesitation to work with them in the future. More

Great experience! The service department will provide options to lower your repair costs. I would recommend this dealership to my friends and family. The Sales Department is excellent as well! options to lower your repair costs. I would recommend this dealership to my friends and family. The Sales Department is excellent as well! More

Outstanding service! Sean is an outstanding service advisor. He listens to the customer's description of the problem, evaluates the information, takes the appropriate acti Sean is an outstanding service advisor. He listens to the customer's description of the problem, evaluates the information, takes the appropriate action wrt resolving the issue and keeps the customer informed. He is a great personality and he knows how to professionally interact with customers. We have two cars that Sean has serviced and he has always done a great job when we get in touch with him either for regular service or repairs. Thanks Sean for doing such a wonderful job!!!! More

Mike always provides an excellent service. BMW service is always outstanding, and their options for lyft and loaner make it easy and convenient to drop my car for service. always outstanding, and their options for lyft and loaner make it easy and convenient to drop my car for service. More

Excellent like always! As like every other time i have been here my service has been excellent, even on the busy weekends Carlos is very responsive when I have questions reg As like every other time i have been here my service has been excellent, even on the busy weekends Carlos is very responsive when I have questions regarding my vehicle and when i am looking for updates he always has the latest. I really like that he is always communicating and keeping in touch with myself or my wife. Very pleasant service as always when picking up my vehicle and checking out is simple. Again, very pleased with BMW of Sterling. More

My Service on Nov 21 was excellent. As always Robin Jones does a phenomenal job with meeting my service request with my tires, required alignment and alerting me to my upcoming inspection. This servic Jones does a phenomenal job with meeting my service request with my tires, required alignment and alerting me to my upcoming inspection. This service and other support are reasons why I continue to buy and bring my vehicles to BMW. More