BMW of Sterling

All aspects of the service experience were top notch. The work was done well and on time. Robert was very helpful and explained exactly what was done. Thank you first rate. work was done well and on time. Robert was very helpful and explained exactly what was done. Thank you first rate. More

Elijah Beavers was pleasant and professional throughout my service experience. He was very knowledgeable about what needed to be done to my car and made what could have been a long drawn out process smooth my service experience. He was very knowledgeable about what needed to be done to my car and made what could have been a long drawn out process smooth and easy. Thank you Elijah for a job well done! More

Great experience as always thanks to Elijah Beavers. Had an issue with my passage side heat not getting as hot as the drivers side. Called Elijah, he made sure everything was taken care of quickly and cover an issue with my passage side heat not getting as hot as the drivers side. Called Elijah, he made sure everything was taken care of quickly and covered under warranty. More

Big thank you to Elijah Beavers and the entire service department for taking care of my car! They were super helpful and caring. I appreciated the high level of professionalism that everyone I met showed department for taking care of my car! They were super helpful and caring. I appreciated the high level of professionalism that everyone I met showed me. More

I have been a BMW owner for over 15 years and have had them serviced all around the DC area. Sean Spicher at Sterling BMW makes every service appointment a pleasure. I only go to Sterling BMW for service them serviced all around the DC area. Sean Spicher at Sterling BMW makes every service appointment a pleasure. I only go to Sterling BMW for service because of quality of care he provides! More

Next Level Professionalism and Customer Service As usual, Sean Spicher and the BMW service team have exceeded my expectations for exceptional customer service. Not only did Sean quickly address the As usual, Sean Spicher and the BMW service team have exceeded my expectations for exceptional customer service. Not only did Sean quickly address the issues I had in my unscheduled mid-day visit, but he also recalled by memory my past concerns and made sure everything was in working order. Because of experiences like this I always recommend my friends and family to purchase or service their cars at BMW Sterling. More

Definitely one of the friendliest advisers I have met and I have dealt with many in my days. Was very informative and gave me extra options about an extended warranty. Will definitely be dealing with Moses I have dealt with many in my days. Was very informative and gave me extra options about an extended warranty. Will definitely be dealing with Moses again when I have my next visit. More

Great experience! Love my BMW! Our experience was great. Dexter Malloy was very informative. He was excited to tell us all the ins and outs of the cars we test drove. He was very pe Our experience was great. Dexter Malloy was very informative. He was excited to tell us all the ins and outs of the cars we test drove. He was very personable but not pushy at all. In fact we went to test drive at a different dealership and he was waiting patiently for us when we returned to buy our new BMW. Great experience! More

Break in Service for my 2020 BMW M2C i needed to get my 2020 BMW M2C break-in service done. I am very particular about my car and do not like any dealer touch my car. I looked and asked f i needed to get my 2020 BMW M2C break-in service done. I am very particular about my car and do not like any dealer touch my car. I looked and asked friends for advisor at Sterling BMW. Robin Jones came in highly recommended. So i scheduled work at the dealership with her. Let me put it this way, i was not disappointed, she is very good with her communications and got the job done as promised if not better. This is the only service advisor that will get my car access. More

Good experience overall. Came for a service for ambient lights. Had a loaner until was told would need a part shipped. Will be coming back for follow up lights. Had a loaner until was told would need a part shipped. Will be coming back for follow up More