BMW of Sterling

Unbelievable Experience This is the most modern well laid out dealership I have ever been. The service department was fast and efficient. The customer waiting area was clea This is the most modern well laid out dealership I have ever been. The service department was fast and efficient. The customer waiting area was clean, comfortable and well laid out. The service tech send me a video of a problem area he recommended be fixed! I then consulted with the service tech and ok'd the repair. I asked Shawn Spicher where I could get a cup of coffee since everything is shut down in the dealership due to the virus. After setting up the repair, he returned and took me to a local Starbucks so I could grab lunch and something to drink. That is unbelievable service. My BMW will be serviced at this dealership and when I buy a new one, I will start here. More

My recent experience getting my X5 serviced for a flat tire was outstanding. The repair was done when Sean said it would be and the vehicle was wiped down to sanitize the common touch areas, which I real tire was outstanding. The repair was done when Sean said it would be and the vehicle was wiped down to sanitize the common touch areas, which I really appreciate. More

I’ve been taking all my vehicles to BMW of Sterling since I purchased them since at least the past 5 years. Each time I make it a point to see Sean Spicher. Sean has always provided me with clear information I purchased them since at least the past 5 years. Each time I make it a point to see Sean Spicher. Sean has always provided me with clear information and sound advice on all Service, Maintenance & Warranty matters for all my vehicles. While their labor rates tend to be high, the work is always done on time and as promised, with very high quality. All the scheduling, communications and updates are provided online or via text, which has proven extremely helpful. I have not needed to find another home for my BMWs. More

Sterling Bmw was great in a time of need they took care of me asap no hesitation. My service representative Robert was amazing and accurate. of me asap no hesitation. My service representative Robert was amazing and accurate. More

Great service and communication from both Robert the service advisor and Rich (technician). I look forward to working with them both for our future service needs. service advisor and Rich (technician). I look forward to working with them both for our future service needs. More

Elijah and the service team have exceeded my expectations for an exceptional customer service. Elijah is very friendly and helpful. I always recommend my friends and family to purchase and service their vehi for an exceptional customer service. Elijah is very friendly and helpful. I always recommend my friends and family to purchase and service their vehicles at BMW of Sterling. More

I went back to BMW of sterling to service my 530i, Mostapha Moses was my service advisor and I was really happy, a real professional and a great person. I always go the best service when Moses is on t Mostapha Moses was my service advisor and I was really happy, a real professional and a great person. I always go the best service when Moses is on the case. If you go to BNW if Sterling for service, ask for Moses. More

Elijah did a great job handprint my car. The service was outstanding. All the staff were wearing masks and using percussions needed in place. Before receiving the loaner, they wiped the car and sanitized th outstanding. All the staff were wearing masks and using percussions needed in place. Before receiving the loaner, they wiped the car and sanitized the surfaces as well as the time I picked up my car. Just amazing! More

Great service from Moses Mahdi Moses Mahdi was GREAT ! The service he provided was excellent it made me proud to be a BMW owner. Keep up the great work guys Thanks Moses Mahdi was GREAT ! The service he provided was excellent it made me proud to be a BMW owner. Keep up the great work guys Thanks More

Excellent Services provided by Moses Mahdi. He was extremely friendly and helpful. Service was completed in a timely manner. I am so pleased with the BMW of Ste Services provided by Moses Mahdi. He was extremely friendly and helpful. Service was completed in a timely manner. I am so pleased with the BMW of Sterling. More