BMW of Sterling

Sean was awesome! From the moment I drove my into the bay until the work was complete, he was highly professional, very personable, and sincerely involved in the care of my car. Without a doubt, the best Ser until the work was complete, he was highly professional, very personable, and sincerely involved in the care of my car. Without a doubt, the best Service Advisor I've ever worked with. 5+ Stars!!! More

Exceptional My overall experience with Mustapha M. was exceptional. His exceptional customer service has caused me to expect that from any BMW employee at Sterlin My overall experience with Mustapha M. was exceptional. His exceptional customer service has caused me to expect that from any BMW employee at Sterling BMW. I always recommend BMW and him to family, friends to include strangers. More

Beaver Ho has been the best service representative I’ve ever had! Very respectful, easy to talk to, and professional. Whenever I go to BMW Sterling for my car repairs, I go straight to Beaver. I highly rec ever had! Very respectful, easy to talk to, and professional. Whenever I go to BMW Sterling for my car repairs, I go straight to Beaver. I highly recommend him for anyone in need of getting their BMW serviced! More

Beaver Ho @ BMW of Sterling Excellent. Beaver has always been very consistent in his customer service. I just sit and relax at the lounge. I did not have to worry about anything. Excellent. Beaver has always been very consistent in his customer service. I just sit and relax at the lounge. I did not have to worry about anything. More

Service Writers To complement service writer Mike Torres: Gives personalized care. Has never disappointed me in about 2 years. Way-to-go Mike! Frankly, I have fou To complement service writer Mike Torres: Gives personalized care. Has never disappointed me in about 2 years. Way-to-go Mike! Frankly, I have found all their service writers excellent. More

I bring all my cars here, my family and I usually work with Carlos Martell. He is always courteous and professional and very knowledgeable about any questions or concerns we might have. Thanks for the g with Carlos Martell. He is always courteous and professional and very knowledgeable about any questions or concerns we might have. Thanks for the great business. More

BMW of Sterling - Beaver Ho Beaver has been my service advisor a few times. On each visit he greets me with a smile, quickly informs me of the service that is needed, and gets m Beaver has been my service advisor a few times. On each visit he greets me with a smile, quickly informs me of the service that is needed, and gets me in and out of the building very efficiently. My 12 year old car is running as well as it did when it was new. More

Outstanding Service Department. My Service Advisor, Sean Speicher, is always cheerful and friendly. Very knowledgeable and professional. BMW of Sterling has been an excellence service provider for both my Speicher, is always cheerful and friendly. Very knowledgeable and professional. BMW of Sterling has been an excellence service provider for both my vehicles throughout the years. More

Robin has been my service advisor for the past year. She is knowledgeable and provides an excellent customer experience every time. I will continue to trust her guidance for meeting my services needs. The o is knowledgeable and provides an excellent customer experience every time. I will continue to trust her guidance for meeting my services needs. The only negative about my most recent service visit, is that the summer tires I had mounted were not inflated to the specifications that they should have been according to the vehicle’s information center. More

Brought in my NMW to have the summer tires swapped on. Robin Jones was my advisor. Robin has been my advisor for several years and she has always provided outstanding service allowing my experience to b Robin Jones was my advisor. Robin has been my advisor for several years and she has always provided outstanding service allowing my experience to be timely and thorough. Her professionalism is outstanding and is second to none. Thank you. More