BMW of Sterling

Great communications! Sean kept me updated through a complex repair. He was helpful with both the work being done and the logistics around the repair. complex repair. He was helpful with both the work being done and the logistics around the repair. More

Elijah B, "Service Advisor". It's incredibly helpful, he is quick, knowledgeable and the reason why we continue to bring our family vehicles to BMW Sterling.. We are very happy with the service, in a time is quick, knowledgeable and the reason why we continue to bring our family vehicles to BMW Sterling.. We are very happy with the service, in a timely manner and he makes sure we get our loaner while our vehicles get service. Thank you Elijah. Tanya Maddalena. Oct/9/20 More

Working with Elijah and Mr. Beaver was absolutely fantastic. They helped me through my service process so well and listened to all of my needs. From the moment I drove in to the service lane to when fantastic. They helped me through my service process so well and listened to all of my needs. From the moment I drove in to the service lane to when I left, I was completely satisfied. These two people are the reason I continue to come back and will continue to come back to BMW of Sterling. Truly a white glove service. More

Moses Mahdi was the most generous and kind advisor possible. I would like to thank Sterling BMW for their white glove touch and most wonderful people, Moses atop the list. I cannot thank them enough. possible. I would like to thank Sterling BMW for their white glove touch and most wonderful people, Moses atop the list. I cannot thank them enough. More

Moses, I wanted to say 'thank you' to you and your technician for excellent service at BMW of Sterling with the professional attitude to make your customer happy. Your service and friendly attitude ar technician for excellent service at BMW of Sterling with the professional attitude to make your customer happy. Your service and friendly attitude are greatly appreciated. More

Beaver always takes good care of me and my vehicle. He listens to understand. He finds solutions. He accommodates my communication needs. I seek him out if I come by without an appointment. listens to understand. He finds solutions. He accommodates my communication needs. I seek him out if I come by without an appointment. More

I can’t put in enough words, how amazing Elijah is. He called me every step of the way. Number 1 service advisor!! I couldn’t ask for a better customer service. I told all my friends and family just to go called me every step of the way. Number 1 service advisor!! I couldn’t ask for a better customer service. I told all my friends and family just to go to him. He should be promoted due to his excellent performance and customer service!! More

We were very happy with the professional, knowledgeable, friendly staff at BMW of Sterling. This was our second car purchase with Jose Zapata and my wife and I would highly recommend him to anyone who is i friendly staff at BMW of Sterling. This was our second car purchase with Jose Zapata and my wife and I would highly recommend him to anyone who is in the market for a BMW. More

We were fortunate to meet and work with Kamal B., he was very engaging and personable, and the Finance Team was extremely professional! He made our 19th BMW purchase on 30 August of a 2021 X6M50i super easy very engaging and personable, and the Finance Team was extremely professional! He made our 19th BMW purchase on 30 August of a 2021 X6M50i super easy & expeditious, and for that we will be loyal customers from this point forward! Gratis & KUDOS!! More

Do not do business with this dealer. One, I have had maintenance there at least a dozen times and I have never once gotten a loaner till this last time. Everytime I asked, they said none were available. maintenance there at least a dozen times and I have never once gotten a loaner till this last time. Everytime I asked, they said none were available. I pitched a fit this last time and all of a sudden, one miraculously became available. Additionally, just recently, last couple of weeks, I am being war dialed by a 3rd party about renewing my BMW warranty. BMW sterling obviously sold my private data including my cell number and all my warranty information and I can’t get these people to stop calling me despite how many times I tell them I’m not interested. Calls come in non-stop. All day and night. From different local numbers also, so it’s impossible to block. I will never in my life by a BMW again. I had Mercedes before this and wife has an Audi A7 and we have never had any of these problems in the past. I am going to ensure this review is on every platform available to stop these lying xxxxxxxx. Please look at other options or at least other dealers. More