BMW of Sterling

Outstanding service. Elijah provided outstanding professional support from start to finish. He made sure of my requirements, provided a solid timeline of long it would take, and kept me advised of p professional support from start to finish. He made sure of my requirements, provided a solid timeline of long it would take, and kept me advised of progress and pickup developments . I’m very pleased. More

Elijah is the most professional and knowledgeable advisor I have ever worked with. I had two recent visits and he made both very pleasant experience. He goes above and beyond to keep his clients happy and I have ever worked with. I had two recent visits and he made both very pleasant experience. He goes above and beyond to keep his clients happy and satisfied. Highly recommend working with him. More

Elijah B is the man! Hands down the best service advisor I’ve dealt with at any dealership. Want solid customer service, communications, and transparency? Request Elijah. I’ve dealt with at any dealership. Want solid customer service, communications, and transparency? Request Elijah. More

I was very pleased with the service I received. I was educated on my maintenance and warranty plans. I trusted my service advisor’s recommendations. I felt he was honest and a person of integrity which i educated on my maintenance and warranty plans. I trusted my service advisor’s recommendations. I felt he was honest and a person of integrity which is hard to find. More

Moses s awesome on my every visit. My go to guy forever. Thx BMW for the great service advisor. Service department always welcoming. I will return! Thx BMW for the great service advisor. Service department always welcoming. I will return! More

I came to have my 5 series serviced once for the A/C conductor and the driver side mirror. Both times i spoke with Elijah Beavers and he took care of every step even helped me get my car seats out of my conductor and the driver side mirror. Both times i spoke with Elijah Beavers and he took care of every step even helped me get my car seats out of my car and into the loaner. Thanks guys , service is definitely A-1 More

Beaver Ho is great but not the technicians Beaver was highly recommended to me by a friend and the BMW club. My experience working with him was great. He helped fix an injector issue with my F1 Beaver was highly recommended to me by a friend and the BMW club. My experience working with him was great. He helped fix an injector issue with my F10 M5 and worked with my warranty company. The service technician however did a very poor job. They informed me my oil pan gasket was leaking, which they replaced. I was then informed they had to replace it again because it was leaking again. I finally picked up the car and drove home. Next morning, I started the car and there was a whining sound between 900-1300 rpm which was never present before. I drove it a few miles and got the engine oil level low message. I topped off oil with engine oil I keep in the car. I did not drive the car because I did not know what the problem was. Not only did the technician not top-off and check the oil level after completing the oil pan gasket job (twice), but they have also caused another issue. I took the car back in and was informed its the oil pump that is making the whining sound. I have no doubt that the oil level was low and it ran the oil pump dry (causing the sound). I do not know what engine damage may have occurred. This level of carelessness is unacceptable from a BMW dealer. They do not seem trained to work on M cars. More

Once again Elijah Beavers provided great service, from start to finish. Go see Elijah for any service needs. He keeps you updated throughout the process. start to finish. Go see Elijah for any service needs. He keeps you updated throughout the process. More

Kamal is simply the best. He always takes care of me from start to finish with the utmost professionalism. I am a happy loyal customer and will never go anywhere else to for a car because of his exemplary se start to finish with the utmost professionalism. I am a happy loyal customer and will never go anywhere else to for a car because of his exemplary service. He represents the BMW brand at the highest level possible. More

Oil Change I came back in for a quick oil change and Moses Mahdi had me out within the time he promised. Thank you BMW of Sterling and Moses Mahdi for great serv I came back in for a quick oil change and Moses Mahdi had me out within the time he promised. Thank you BMW of Sterling and Moses Mahdi for great service every time! More