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BMW of Sterling

Sterling, VA

3.8
838 Reviews

21710 Auto World Cir

Sterling, VA

20166

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Showing 838 reviews

October 22, 2020

Sean Spicher is my service rep and each time I need to have my car serviced is always professional, kind, knowledgeable I’m genuinely seems to care about making it a positive experience. He goes out of hi More

by mkcronins27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Spicher
October 22, 2020

Elijah was excellent coordinating with an out of town dealer when my car that is always serviced through him needed emergency service while I was traveling. More

by Stu M
Recommend Dealer
Yes
Employees Worked With
Elijah Beavers
October 22, 2020

My first experience at BMW of Sterling was a great one. I travelled past two other BMW dealerships that are closer, to try this one, because of the great reviews I had been hearing. I was not disappointed. M More

by Travis P
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marco Aldana
October 20, 2020

Kamal is my go to guy when it comes to BMW cars and he is my brother in arms. He's a BMW subject matter expert. He has earned my trust and business that's why I have already bought four 5 Series cars from hi More

by Larry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kamal Benhoummad, Beaver Ho
October 16, 2020

I had a great experience with Service Advisor, Eric Brown. He was friendly and attentive in addressing the needs of my car. I had my oil changed and also needed a small paint job to cover a few places More

by thayes7007
Recommend Dealer
Yes
Employees Worked With
Kamal Benhoummad
October 15, 2020

Great communications! Sean kept me updated through a complex repair. He was helpful with both the work being done and the logistics around the repair. More

by scottg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Spicher
October 09, 2020

Elijah B, "Service Advisor". It's incredibly helpful, he is quick, knowledgeable and the reason why we continue to bring our family vehicles to BMW Sterling.. We are very happy with the service, in a time More

by TanyaM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elijah Beavers
September 24, 2020

Working with Elijah and Mr. Beaver was absolutely fantastic. They helped me through my service process so well and listened to all of my needs. From the moment I drove in to the service lane to when More

by Manat Randhawa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beaver Ho, Elijah Beavers
September 23, 2020

Moses, I wanted to say 'thank you' to you and your technician for excellent service at BMW of Sterling with the professional attitude to make your customer happy. Your service and friendly attitude ar More

by lvankim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Moses Mahdi
September 22, 2020

Moses Mahdi was the most generous and kind advisor possible. I would like to thank Sterling BMW for their white glove touch and most wonderful people, Moses atop the list. I cannot thank them enough. More

by Kim Rishi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Moses Mahdi
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