BMW of Sterling

John in the service department helped me. Totally professional and friendly. These guys make everything pleasant and easy. Free car wash. Short wait. Comfortable waiting room. Really a perfect professional and friendly. These guys make everything pleasant and easy. Free car wash. Short wait. Comfortable waiting room. Really a perfect visit. More

John at the Dealership is excellent. Customer service is the best. I went in to get my BMW X5 serviced and order a replacement key. Mr.WIlliam W (aka John), helped me very much with patience. He got the aut the best. I went in to get my BMW X5 serviced and order a replacement key. Mr.WIlliam W (aka John), helped me very much with patience. He got the authorization for the key from the warranty company. Kept informing me of the proceedings. He got my car serviced and also gave a free car wash to my BMW. Thanks John. More

They picked up my car from my home and dropped it off after making necessary repairs. This was an amazing experience ! They even left a loaner car for me to use. Being a busy mom, I very much appreciate after making necessary repairs. This was an amazing experience ! They even left a loaner car for me to use. Being a busy mom, I very much appreciate this service. More

Excellent service from start to finish: quickly got an appointment; drop off was snappy; Elijah kept me well informed - even saw a video of the progress. Very efficient and helpful all the way. appointment; drop off was snappy; Elijah kept me well informed - even saw a video of the progress. Very efficient and helpful all the way. More

I have brought my BMWs to BMW of Sterling for service for the last 11 years and for at leas the last five years, Sean Spicher has been my Service Rep. I could not be better welcomed and assisted than by Sea the last 11 years and for at leas the last five years, Sean Spicher has been my Service Rep. I could not be better welcomed and assisted than by Sean. He knew my cars and service records inside and out, answered all my questions, provided practical advice, and made me feel like a valued customer. He never fails to return my calls or texts, even on weekends, and freely shares his extensive knowledge with BMW. models. I could take my BMWs elsewhere, there are plenty of service departments closer, but because of Sean, I chose to take it to BMW of Sterling. More

Just got the service done on my BMW. In and out super fast and easy! Sean S. was very helpful and courteous! We had a great experience! fast and easy! Sean S. was very helpful and courteous! We had a great experience! More

Elijah did an excellent job getting my appointment confirmed, getting me set up and getting my vehicle serviced. His attention to detail and concern for my vehicle give me great confidence that M ca confirmed, getting me set up and getting my vehicle serviced. His attention to detail and concern for my vehicle give me great confidence that M car would be getting the best service available Thank you very much for the dedicated service More

Every time I stop at Sterling BMW I love the experience I receive. John Aulbach was attentive and very courteous. While waiting for the routine maintenance to be finished, John suggested a tire rotation, bal receive. John Aulbach was attentive and very courteous. While waiting for the routine maintenance to be finished, John suggested a tire rotation, balance, and alignment. It had been two years so I immediately said yes. I have felt the driving performance not up to par lately and was hoping this would help. He kept me informed of everything going on and how long I would need to wait. I am very pleased with the pricing and my service advisor. Thank you for having such wonderful service staff...never have I left unsatisfied. Thank you! Angela More

Went to get service on my m5 at sterling location didn’t made any appointment. William Aulbach took care of me fast n simple transaction. Highly recommended goin to William this guy get things done also ver made any appointment. William Aulbach took care of me fast n simple transaction. Highly recommended goin to William this guy get things done also very knowledgeable bout his cars. More

Marco was great! He had my car diagnosed and fixed my concerns and fixed a problem I didn’t even know I had wrong with the vehicle! He made sure my car was ready on time and pulled around when I arrived concerns and fixed a problem I didn’t even know I had wrong with the vehicle! He made sure my car was ready on time and pulled around when I arrived for pick up! Couldn’t ask for better service! More