BMW of Sterling
Sterling, VA
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The service department at BMW of Sterling has Moses, I like Moses, very helpful on every visit. My vehicle likes to visit Moses because he takes very good care of us. Cost a bit but its the ultimate drivi like Moses, very helpful on every visit. My vehicle likes to visit Moses because he takes very good care of us. Cost a bit but its the ultimate driving machine. And the machine cost to be the ultimate. Thank you Moses and technicians of BMW of Sterling. More
Our BMW Service Advisor Robert Harrell has been great! Robert is always very helpful,efficient, and professional. Very educated with the BMW products. Thanks Robert!! Robert is always very helpful,efficient, and professional. Very educated with the BMW products. Thanks Robert!! More
Elijah promptly checked in my car, diagnosed the service needs, and informed me of what will be taken care of. The service was performed quickly and faster than my expectation. Elijah was welcoming, courteo needs, and informed me of what will be taken care of. The service was performed quickly and faster than my expectation. Elijah was welcoming, courteous, and professional. More
I took my MINI in for routine servicing at the "new" location across the street. Sean (Spicher) did an amazing job of taking care of me! He quickly quoted the services my car was due, along with the p location across the street. Sean (Spicher) did an amazing job of taking care of me! He quickly quoted the services my car was due, along with the prices, and an estimate of the repair time. He was spot on with the repair time, which was very important to me as I planned on waiting at the dealership for the service to be completed. Later, I needed some info on how to reset a service date on my car's computer, so I texted Sean. He replied, almost instantly, with a You-Tube link that gave me exactly what I needed! I can't say enough about Sean's professionalism, courtesy, responsiveness, helpfulness and competence. He definitely won me over! More
I received outstanding serviré at this dealership. Setting up the appointment was easy and the service was completed efficiently in no time. Highly recommended experience. Setting up the appointment was easy and the service was completed efficiently in no time. Highly recommended experience. More
Sean at MINI service was great. The car was ready on time and it was washed! I needed two new rear tires, I was surprised to see that the sterlings quote was much lower than even the big box stores. Very s and it was washed! I needed two new rear tires, I was surprised to see that the sterlings quote was much lower than even the big box stores. Very satisfied. So much so that I’ve decided to purchase my leased mini and part of that decision was due to my experience with the brand and with Sean at sterling motors. More
Elijah is one of the best service professional I have ever worked. He exceeds my expectations every time I need a service for my car(s) He truly goes above and beyond to help me during each service exper ever worked. He exceeds my expectations every time I need a service for my car(s) He truly goes above and beyond to help me during each service experience. He is fast, accurate, and professional. I can not be more happier. Thank you Elijah. More
The staff is friendly and courteous. Sean Spicher is my service advisor and is a pleasure to work with. I just wish the labor rates were reasonable. service advisor and is a pleasure to work with. I just wish the labor rates were reasonable. More