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BMW of Sterling

Sterling, VA

3.5
852 Reviews

21710 Auto World Cir

Sterling, VA

20166

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Showing 852 reviews

December 04, 2021

Overall dealership was great and all team members were very professional especially our salesman Mr Mathew and Mr Ali the accountant, I highly recommend the dealership!! Thx More

by Ahmed
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Tillman
Dec 06, 2021 -

BMW of Sterling responded

Hi Ahmed, thank you for taking the time to share your experience here at BMW of Sterling! Our team is pleased to know Matthew and Ali provided you professional service and we would like to congratulate you on your new vehicle. Until next time, enjoy the road ahead!

November 29, 2021

Fabulous. Matt took my car right in and it was ready exactly as promised. Plus it was clean and vacuumed! Thank you, Matt, for being so courteous and professional. More

by skibunny20166
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Persey
Nov 30, 2021 -

BMW of Sterling responded

Thank you for choosing BMW of Sterling! Matt and the rest of our team is happy to have provided you with a courteous and professional experience and we look forward to your next visit with us. Have a great day!

October 15, 2021

Scheduling service was very convenient and quick. Checking in was very quick and easy. The service advisor, Elijah, was very helpful and he answered all of my questions, and kept me updated of the st More

by Sepehr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elijah Beavers
Oct 19, 2021 -

BMW of Sterling responded

Hello, thank you for choosing BMW of Sterling. Our team is pleased to know you were provided with a quick and easy scheduling and check in experience and we hope to have you back for any future service needs. Have a great day!

October 13, 2021

Great customer support is very important to businesses these days. Amazing support, means a happy customer like me. The service was smooth and straightforward. My advisor (Marco Aldana) was helpful. I w More

by Larry
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Marco Aldana, Kamal Benhoummad
Oct 14, 2021 -

BMW of Sterling responded

Larry, thank you for this excellent review following your recent service visit with us! We are pleased to know our team provided you with great customer service every step of the way and we look forward to having you back at BMW of Sterling for any future needs!

October 12, 2021

Brought my old car for some service work and I️ was Super pleased with the service from Elijah Beavers. He knew exactly what my car needed and not needed. Took less time than what I️ had excepted. He was More

by Mohammedthecool
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elijah Beavers
Oct 13, 2021 -

BMW of Sterling responded

Hello, our team is happy to know Elijah was able to determine the services needed for your vehicle and get them completed within a timely manner. We truly appreciate you taking the time to share this positive review and hope to have you back for any future needs!

September 30, 2021

Top Notch service as always. Mr. Carlos is a pleasure to work with and always responsive. He has alot of knowledge about what he talks about and is very helpful. I really appreciate the authenticity from th More

by Beamerfan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Martell
Oct 01, 2021 -

BMW of Sterling responded

Hello, thank you for taking the time to share these kind words about BMW of Sterling and our team member, Carlos! We are pleased to have earned your business and look forward to having you back for any future needs.

September 28, 2021

My experience at BMW Sterling was and is OUTSTANDING From start to finish. Sales team is great. Smooth and easy process. If needed, BMW Sterling service is always exceptional. They greet me warmly and are ve More

by Whalebone52
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Ufyani
Sep 29, 2021 -

BMW of Sterling responded

Hello, our team is pleased to know you had an outstanding experience here at BMW of Sterling and we would like to thank you for taking the time to share this kind review!

September 28, 2021

Excellent. Matt was responsive, helpful, patient, and knowledgeable about BMW in general and the vehicle that I purchased specifically. He listened to my wife and I about what we were looking for and hel More

by CSB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Tillman
Sep 29, 2021 -

BMW of Sterling responded

Hello, we are pleased to know Matt provided you with a helpful, patient and knowledgeable experience here at BMW of Sterling and would like to thank you for this kind review!

September 28, 2021

Marco is really good at focusing on what customers need and require. He has a real instinct to understand your customers. Good work! Marco, you have the natural ability to understand and feel what your cus More

by Larry
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Marco Aldana
Sep 29, 2021 -

BMW of Sterling responded

Hi Larry, thank you for this kind review of our team member, Marco. We are pleased to know he listened to your needs and delivered an excellent experience. Until next time, enjoy the road ahead.

September 22, 2021

Elijah is the only writer I’ll work with from now on. Kept me updated and was willing to answer any questions. More

by Anonymous
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elijah Beavers
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