BMW of Sterling
Sterling, VA
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Jose Zapada was an exceptional car salesmen. I drove 5 hours and he came in on his day off, which was also his birthday! He went above and beyond to help us purchase the perfect car! I drove 5 hours and he came in on his day off, which was also his birthday! He went above and beyond to help us purchase the perfect car! More
I understand why this is a top rated dealer. Vance was a pleasure to work with ins Sales as well Justin in Finance. I was in and out the door with my new dream car in under 2hrs. Vance was a pleasure to work with ins Sales as well Justin in Finance. I was in and out the door with my new dream car in under 2hrs. More
Pleased with my service appointment, i did not have to wait long. Carlos who was taking care of is excellent at what he does and i greatly appreciate that. I do recommend this store to anyone. wait long. Carlos who was taking care of is excellent at what he does and i greatly appreciate that. I do recommend this store to anyone. More
A returning customer and as always a very good experience! Carlos is always a pleasure to work with as well as his co workers who step in when he is busy. Highly recommend to anyone in need of ser experience! Carlos is always a pleasure to work with as well as his co workers who step in when he is busy. Highly recommend to anyone in need of service. More
I understand cars are in high demand but the disrespect I received in this dealership was unacceptable. I went in ready to sign and drive and they put me with a sales adviser rather than a manager. This sale received in this dealership was unacceptable. I went in ready to sign and drive and they put me with a sales adviser rather than a manager. This sales advisor’s eyes never left his phone, his texting was clearly more important to him than making this sale. Even on the test drive he was just on his phone looking up once in a while to just give me direction of where to go. When we sat down to make a deal he ran up some numbers got back on his phone and when I tried to negotiate a bit he just said “I don’t want to waste your time we are too far from each other.” The true waste of time was setting foot into their sales department. I could have achieved the same result doing absolutely nothing. More
Sean spicher is the best service advisor at BMW sterling. I currently service all three of my BMWs there and he always takes care of everything. I won't take my cars anywhere else. I currently service all three of my BMWs there and he always takes care of everything. I won't take my cars anywhere else. More
Moses Mahdi provided excellent service by explaining all the work needed and keeping me informed. He also was kind enough to let me meet the tech working on my vehicle so that I could ask additional questio the work needed and keeping me informed. He also was kind enough to let me meet the tech working on my vehicle so that I could ask additional questions. Moses is definitely a 5-star service advisor! More
Service Advisor Moses Mahdi provided superior support for my last two visits. I had a recall issue with my BMW and he helped me work through the repair and all the paperwork associated with it. I would rec my last two visits. I had a recall issue with my BMW and he helped me work through the repair and all the paperwork associated with it. I would recommend him to anyone visiting Sterling Motorcars Service Department. Thank you Moses! More