BMW of Southampton
Southampton, NY
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113 Reviews of BMW of Southampton
Great Experience We had a great experience purchasing our first BMW at the Southampton dealership. Van was one of my favorite salespersons I've ever met. Very nice an We had a great experience purchasing our first BMW at the Southampton dealership. Van was one of my favorite salespersons I've ever met. Very nice and informative without being pushy in any way. He worked diligently to find the car we wanted in the color we wanted....being the end of the model year, I'm sure this wasn't an easy task. We are very happy with our new car and wouldn't hesitate to recommend this dealership and Van!! More
This dealership made my experience positive I had a very positive experience at the Southampton BMW. The salesman Van made me feel like I was his only Customer, spending lots of time going over I had a very positive experience at the Southampton BMW. The salesman Van made me feel like I was his only Customer, spending lots of time going over options and taking me out for test drives while trying decide between differnt models . More
Above and Beyond I reached out to Tony, the Service Manager at BMW of Southampton, to look into the remaining warranty on a used Mini my girlfriend is looking into pur I reached out to Tony, the Service Manager at BMW of Southampton, to look into the remaining warranty on a used Mini my girlfriend is looking into purchasing. My family's experiences with Tony go back at least 10 years before his time at Southampton and this time, like many others, he went above and beyond. Whatever has gone on in BMW of Southampton's past, they're on a good track now, especially if the rest of the staff is as helpful and customer-oriented as he is. More
We went to the nearby BMW dealership in Southampton, NY because our long-time mechanic who had worked on our 2002 Ford for its lifetime told us that the time had come to get a new car. He recommended that because our long-time mechanic who had worked on our 2002 Ford for its lifetime told us that the time had come to get a new car. He recommended that we lease a small BMW SUV, so we did, working with Scott Meyer who treated us as though it was OK to be completely ignorant of almost anything to do with car selection. He never condescended, but simply realized from that start that he didn't have to explain things we weren't likely to understand, but concentrated instead on the virtues of German workmanship and the ease of guaranteed service. He also said we would love almost any model we chose. We tested the S1 by driving it 2.5 miles to our home and back and were delighted. A great experience. More
I was quoted a price for a service. I dropped the car off and at first they could not find the problem. A few days later, they did. However, the cost of the service was double what was originally told off and at first they could not find the problem. A few days later, they did. However, the cost of the service was double what was originally told to me even though it was the same problem. I did not let them do the work. Additionally, when I picked up the car, my sunglasses were missing from the car. More
Jon Miller made the entire lease experience enjoyable. He is extremely knowledgeable, patient, a good listener and very importantly trustworthy. Overall dealership is very pleasant. He is extremely knowledgeable, patient, a good listener and very importantly trustworthy. Overall dealership is very pleasant. More
Mike Ambrose assisted with my purchase of an X5 from Southampton BMW. Mike is the consummate professional. He expertly guided me through the entire process, made sure the vehicle was delivered on time Southampton BMW. Mike is the consummate professional. He expertly guided me through the entire process, made sure the vehicle was delivered on time and facilitated all of the paperwork. I have never had an easier time purchasing a vechicle. Mike is knowledgable and honestly wants his customers to drive away completely happy. More
Great place to get your next car, friendly salespeople, great service department. Mike Ambrose suggested my wife and I pick up the car in South Carolina at the BMW Factory. We were treated like royals by t great service department. Mike Ambrose suggested my wife and I pick up the car in South Carolina at the BMW Factory. We were treated like royals by the BMW Performance Center staff. More
We brought my wife's car in for routine service and had to bring it back the next day to fix another problem. They removed a valuable tag from the trunk of her car without telling us, and replaced the lice to bring it back the next day to fix another problem. They removed a valuable tag from the trunk of her car without telling us, and replaced the license plate covers with ones advertising the dealership. The service was terrible and we will not be going back. More
I went to BMW of Southampton to get pricing on a lease for a 2012 528x. Rob Rogers, the Sales Associate, spent a considerable amount of time with me, answering all my questions, explaining the features of for a 2012 528x. Rob Rogers, the Sales Associate, spent a considerable amount of time with me, answering all my questions, explaining the features of the car and accompanying me on a test drive. He also provided the pricing information I requested. Unfortunately, the monthly cost was above my desired range. Nevertheless, within two days, Rob called me to advise that he had found a car that would meet my criteria for options, interior and exterior color and, most important, fell within my price range. I went into the dealership and signed the credit application. When I came in to pick up the car, Rob, extremely knowledgeable and professional from start to finish, spent more than an hour explaining how to utilize and set up all of the features of the car. I love my new car and couldn't be happier. I would most gladly recommend BMW of Southampton to my friends and family! More