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BMW of South Austin

Austin, TX

5.0
203 Reviews

5501 S IH 35 Frontage Rd

Austin, TX

78744

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Showing 203 reviews

June 23, 2024

Charles BMW south Austin. Please keep him employed and pay him mgmt because he’s half the reason I own a BMW. I’d be lost without him, and I wouldn’t trust BMW without him. Th More

by joel.dunson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Reeves
Jun 24, 2024 -

BMW of South Austin responded

Joel.dunson, we're glad to hear you enjoyed your visit. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

June 13, 2024

Justin Frazier is an excellent Service Advisor whom I really enjoy working with. Extremely knowledgeable and very kind. We Love the Service we get here at BMW of South Austin! Thanks Justin!! More

by Lollie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Frazier
Jun 14, 2024 -

BMW of South Austin responded

Lollie, we are glad we could help! Thank you again for the great review!

June 10, 2024

Today I had to come in to have my car serviced (something I’ve been putting off for months now because it’s usually a miserably long experience), but Justin and the team here surprised me! The appointment wa More

by Brynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Frazier
Jun 10, 2024 -

BMW of South Austin responded

Brynn, we are glad we could help! We are always more than happy to assist you if anything else comes up. Take care!

June 09, 2024

Purchased a pre-owned BMW out of state that ended up having some unfortunate issues. Calvin helped tremendously and got my car back to great shape. Thank you, Calvin for going above and beyond! More

by blake.wuellner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calvin Medrano
Jun 10, 2024 -

BMW of South Austin responded

Blake.wuellner, we are so pleased you enjoyed your visit to BMW of South Austin! We are always more than happy to assist you if anything else comes up. Take care!

June 07, 2024

Another very satisfied visit at BMW of South Austin. My new regular service advisor Calvin always does a great job communicating updates and being very detailed about explaining issues with any vehicle More

by Nick Sealls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan Heredia, Mike Caligiuri, Calvin Medrano
Jun 10, 2024 -

BMW of South Austin responded

Nick Sealls, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 06, 2024

Very courteous and efficient friendly service - always helpful and prompt responses. Very comfortable environment By the way the program here keeps telling me I have to write a 15 min word response even More

by Rgstephenson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Reeves
Jun 10, 2024 -

BMW of South Austin responded

Hello Rgstephenson, thank you; we appreciate your feedback! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

June 04, 2024

Bought an i4 here and get my X7 serviced here. Excellent experience from start to finish every time. Ask for Justin Frazier in the service department — he’s super easy to work with, doesn’t upsell More

by kara.buffington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Frazier
Jun 05, 2024 -

BMW of South Austin responded

Kara.buffington, we really appreciate your feedback! We do hope we can be of assistance in the future. Take care!

May 31, 2024

Had my car serviced by Justin and let me tell you this was the smoothest experience I have ever had. He was able to do my regular servicing and thank the heavans he noticed a nail in my tire. Got it appro More

by CALVIN MEDRANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Frazier
Jun 03, 2024 -

BMW of South Austin responded

Calvin Medrano, we're glad to hear you enjoyed your visit. We are always more than happy to assist you if anything else comes up. Take care!

May 31, 2024

Amazing service at BMW South Austin. Had a flat tire and they helped me out the same day - just a few hours notice. Justin was particularly helpful and great to deal with. Thanks to all More

by Zita.healy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Frazier
May 31, 2024 -

BMW of South Austin responded

Hello Zita.healy, thank you; we appreciate your feedback! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at BMW of South Austin!

May 09, 2024

Calvin is the best! So easy to work with and he is extremely kind and responsive. Always feel taken care of here. More

by Remimyers2@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calvin Medrano
May 09, 2024 -

BMW of South Austin responded

Remimyers2@gmail.com, we are so pleased you enjoyed your visit to BMW of South Austin! We are always more than happy to assist you if anything else comes up. Take care!

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