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BMW of South Austin

Austin, TX

5.0
203 Reviews

5501 S IH 35 Frontage Rd

Austin, TX

78744

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Showing 203 reviews

August 03, 2024

Took my I8 here for brake service. Jenn was wonderful! She explained what services I needed now and what can wait. She provided top notch customer, which is rare these days. Jenn made More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Honse
Aug 05, 2024 -

BMW of South Austin responded

Hello Mike, thank you; we appreciate your feedback! Thank you, and have a fantastic day!

August 02, 2024

Amazing service as always from Vinny, Charles, and Justin. I look forward for my next service visit! More

by Chad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Reeves, Justin Frazier, Vinny O'Flaherty
Aug 05, 2024 -

BMW of South Austin responded

Chad, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of South Austin! We can't wait to see you again, have a great day.

August 01, 2024

Jax was amazing and so helpful. Love the quality of the service and her professionalism. Highly recommend! More

by tokaryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jax Porras
Aug 05, 2024 -

BMW of South Austin responded

Tokaryan, we are so pleased you enjoyed your visit to BMW of South Austin! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

July 31, 2024

Jax was a great help and went above and beyond. Much appreciated and highly recommended. More

by Ben
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jax Porras
Aug 01, 2024 -

BMW of South Austin responded

Hello Ben, thank you; we appreciate your feedback! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at BMW of South Austin!

July 28, 2024

I really love my new 330 and would recommend my friends here to work with Spencer Morey. More

by kash
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Spencer Morey
Jul 29, 2024 -

BMW of South Austin responded

Kash, we're glad to hear you enjoyed your visit. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

July 26, 2024

Had some issues with my X5 so I brought it in for maintenance and Jenn was amazing! I unexpectedly had to leave the car there but she made sure I had a way home and kept me updated with my car until More

by Sharon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa , Jennifer Honse
Jul 29, 2024 -

BMW of South Austin responded

Hello Sharon, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 26, 2024

Go see Calvin in service! He's the man! He got me back on the road in NO-TIME! More

by HARDIN.CURTIS7
Recommend Dealer
Yes
Employees Worked With
Calvin Medrano
Jul 26, 2024 -

BMW of South Austin responded

Hardin.curtis7, we're so glad that we were able to go above and beyond your expectations! If you're ever in need of more help, please let us know!

July 24, 2024

Spencer was great, I love my new X5 and will come back to buy another one in 3 years More

by Conan127
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Brito, Heidi Marhofer, Spencer Morey
Jul 25, 2024 -

BMW of South Austin responded

Conan127, we are glad we could help! Thanks again for taking the time to leave us this information about your recent visit. Take care!

July 22, 2024

I recently had the pleasure of working with Jacqueline Porras at BMW of South Austin Service Center, and I can’t say enough good things about my experience. From the moment I walked in, Jacqueline was inc More

by njhood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jax Porras
Jul 23, 2024 -

BMW of South Austin responded

Hi Njhood, thank you for taking the time to leave a review for us at BMW of South Austin. We're happy we could meet your expectations! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

July 20, 2024

Calvin is the best! My 1997 528i has over 500K miles and Calivin dove in to save my car!:He and his team diagnosed the problems and found the parts others said could not More

by Doug_munro2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calvin Medrano
Jul 22, 2024 -

BMW of South Austin responded

Doug_munro2000, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of South Austin. We can't wait to see you again, have a great day.

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