BMW of South Austin
Austin, TX
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Took my I8 here for brake service. Jenn was wonderful! She explained what services I needed now and what can wait. She provided top notch customer, which is rare these days. Jenn made Jenn was wonderful! She explained what services I needed now and what can wait. She provided top notch customer, which is rare these days. Jenn made everything easy. They sent me a video inspection of my car that was detailed and honest. All around great customer service. I have already recommended this dealer to my friends with BMWs. Thank you More
Had some issues with my X5 so I brought it in for maintenance and Jenn was amazing! I unexpectedly had to leave the car there but she made sure I had a way home and kept me updated with my car until maintenance and Jenn was amazing! I unexpectedly had to leave the car there but she made sure I had a way home and kept me updated with my car until it was ready. Melissa was also a big help in getting my transportation and helping out so I wouldn’t have to wait. I highly recommend them and will be asking for them next time I go in! More
I recently had the pleasure of working with Jacqueline Porras at BMW of South Austin Service Center, and I can’t say enough good things about my experience. From the moment I walked in, Jacqueline was inc Porras at BMW of South Austin Service Center, and I can’t say enough good things about my experience. From the moment I walked in, Jacqueline was incredibly friendly and attentive. She took the time to listen to all of the issues with the car and thoroughly explained the various repairs my vehicle needed. What truly stood out was her ability to help me prioritize the multiple repairs needed on my 2010 128i. Faced with multiple indicated repairs, I was feeling unsure if it was time to sell or if I should repair the car. However, Jacqueline's knowledge and expertise shone through as she guided me through the process, helping me understand which repairs were urgent and which could wait. Her advice was super helpful as I decided on the best course of action. Jacqueline’s professionalism and genuine care for her customers are truly commendable. I left the shop feeling well-informed and knowing that my car was in good hands. If you're looking for a repair shop with exceptional customer service, I highly recommend BMW of South Austin Service Center and especially Jacqueline Porras. She is a true asset to the team! More
Calvin is the best! My 1997 528i has over 500K miles and Calivin dove in to save my car!:He and his team diagnosed the problems and found the parts others said could not My 1997 528i has over 500K miles and Calivin dove in to save my car!:He and his team diagnosed the problems and found the parts others said could not found. Runs like a dream! Thanks Calvin! More