BMW of South Austin

Jenn H. was a wonderful service advisor with excellent customer service, responsiveness and professionalism. Thank you! was a wonderful service advisor with excellent customer service, responsiveness and professionalism. Thank you! More

Great service addressing a flat tire. Arranged pickup and had it fixed within hours. Appreciate it greatly. Arranged pickup and had it fixed within hours. Appreciate it greatly. More

I had a very pleasant experience working with Jen when I came in to drop my car off for service. She was very nice, welcoming, had an answer for all of my questions. came in to drop my car off for service. She was very nice, welcoming, had an answer for all of my questions. More

Kait Puckett, is an outstanding service manager. Who goes the extra mile to support Disabled veterans. I will always service my vehicle there. Outstanding service Dr. Clifton C Smith Dis Who goes the extra mile to support Disabled veterans. I will always service my vehicle there. Outstanding service Dr. Clifton C Smith Disable veteran More

My experience was excellent! The staff were attentive and friendly, and Calvin was particularly helpful in assisting me with ordering a new key. The staff were attentive and friendly, and Calvin was particularly helpful in assisting me with ordering a new key. More

Adam Algarin at BMW of South Austin has been the best service advisor I had in my life. I wanted to express my sincere appreciation for the exceptional service provided by Adam during my recent visit to service advisor I had in my life. I wanted to express my sincere appreciation for the exceptional service provided by Adam during my recent visit to the BMW service center. From the moment I arrived, Adam’s warm hospitality and professionalism were evident. He took the time to thoroughly understand the issues with my BMW X1 and provided clear, detailed explanations of the necessary repairs. His support and attentiveness made the entire process smooth and stress-free, ensuring that my vehicle was in the best hands. Not only did Adam oversee the timely and efficient repair of my car, but he also went above and beyond to connect with the sales team to explore new cars for thr future. This dealership is fortunate to have agents like Adam who has influenced my decision to keep up with BMW. Peace of mind is one of the main drivers in my decisions, and Adam has delivered. Thank you. More

My experience with the service department with BMW of South Austin was one of the best I've had with any dealer. Jenn Honse was very helpful and professional, ensuring I had everything I needed and that South Austin was one of the best I've had with any dealer. Jenn Honse was very helpful and professional, ensuring I had everything I needed and that I was completely informed. The service department is exemplary, performing a full visual inspection and fixing one issue they found at no charge. I'll definitely return. More

Jax was awesome fast service swapped the key fob batteries. Easy to get in for service and offered to help get the information for service contracts. batteries. Easy to get in for service and offered to help get the information for service contracts. More

I came in late in the day with a puncture in my passenger rear tire. Fully expecting to be told to come back or leave the vehicle, I was pleasantly surprised that Jenn and the team were able to fit me in and rear tire. Fully expecting to be told to come back or leave the vehicle, I was pleasantly surprised that Jenn and the team were able to fit me in and replace my tire. At the end of the day! This is typical of the great service I receive whenever I go to BMW of South Austin: whether I’m purchasing a vehicle or coming in for service. Thanks again! More

Jax had great customer service! She was very hospitable with service and accommodations in the process. She was very hospitable with service and accommodations in the process. More