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BMW of South Austin

Austin, TX

5.0
260 Reviews

5501 S IH 35 Frontage Rd

Austin, TX

78744

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Showing 260 reviews

January 20, 2025

Buyers, please beware of this dealership. I recently purchased a used car from this dealership. They claimed that the car wash was "broken" to hide the fact that the car had a problem with More

by CarBuyer
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Stephanie Rhodes
Jan 20, 2025 -

BMW of South Austin responded

Hi f3rry.c, We appreciate you taking the time to tell us about your recent visit. We never want our customer's experience to be less than exceptional, and are disappointed to hear how yours went. Would you mind giving us a call so that we may discuss it with you further? Please contact sales management at your convenience. (512-438-7502) Thank you!

January 14, 2025

Jax was great to work with, very communicative and made my appointment the very next day upon my request. All work was done and I was happy to receive a loaner while my car was being serviced. More

by Jill Delgado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jax Porras
Jan 15, 2025 -

BMW of South Austin responded

Jill Delgado, we are so pleased you enjoyed your visit to BMW of South Austin! We do hope we can be of assistance in the future. Take care!

January 14, 2025

Team always goes above and beyond to make the customer happy in the service department More

by JD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin, Christopher “CC” Calder, Vinny O'Flaherty, Jax Porras
Jan 15, 2025 -

BMW of South Austin responded

Jd, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of South Austin.

January 14, 2025

Jax was amazing today! I forgot my key fob and she worked with another advisor to make sure I could have my car serviced today. She saved my morning!!!! More

by Rachel Warfield
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jax Porras
Jan 15, 2025 -

BMW of South Austin responded

Rachel Warfield, we really appreciate your feedback, and thanks for taking the time to leave a review!

January 10, 2025

Michael, Grant , and their manager Deborah were fantastic to work with. They recognized what I wanted, and found me a very competitively priced car. The experience was fast and easy. Lots of dealerships i More

by JohnSilva
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Deborah, Grant Anderson, Laura Mikiciuk, Michael McKenery
Jan 14, 2025 -

BMW of South Austin responded

Johnsilva, we really appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

January 02, 2025

I bought a new car from Valeria and she did an amazing job!! I love my new I5 and am thrilled to have worked with Valeria! Zach did my delivery and he did a great job! Valeria and I drove to Houston to pi More

by Lyle Schoellkopf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Valeria Parada, Christopher “CC” Calder, Ryan Mckey, Laura Mikiciuk, Amber Domenichini, Peter Duran
Jan 06, 2025 -

BMW of South Austin responded

Hello Lyle Schoellkopf, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

January 01, 2025

Couldn’t have asked for more satisfying car buying experience. From when I walked in to when I drove my new car off the lot, everyone was nice and attentive, particularly Valeria and Rueben, who made More

by ruzicka.js
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Zachery, Valeria Parada, Ruben Villarreal
Jan 02, 2025 -

BMW of South Austin responded

Hello Ruzicka.js, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 31, 2024

Valeria and everyone else at BMW of South Austin made our car buying experience enjoyable. Valeria was very friendly and knowledgeable. More

by evc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Valeria Parada, Ruben Villarreal
Jan 02, 2025 -

BMW of South Austin responded

Evc, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 31, 2024

Calvin Medrano was quick and efficient with helping me get back on the road after my flat tire. Thank you! More

by JF
Recommend Dealer
Yes
Employees Worked With
Calvin Medrano
Dec 31, 2024 -

BMW of South Austin responded

Jf, thanks for your praise and kind comments about our team. We hope to be of service to you again in the future. Best wishes, BMW of South Austin

December 30, 2024

I had an excellent experience with the service department at BMW of South Austin. The staff was professional, attentive, and kept me informed throughout the entire process. They diagnosed the issue quickly a More

by joseph.ellis737
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Banasco
Dec 31, 2024 -

BMW of South Austin responded

Hello Joseph.ellis737, thank you; we appreciate your feedback! We can't wait to see you again, have a great day.

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