BMW of South Austin

Chris Banasco was fantastic. Got me in quickly, before a holiday! My issue was resolved and I was communicated with through the whole process. Great experience! Got me in quickly, before a holiday! My issue was resolved and I was communicated with through the whole process. Great experience! More

Jax is amazing! So pleasant to deal with and she made my visit stress free. Definitely recommend her as an advisor. You won’t be disappointed! So pleasant to deal with and she made my visit stress free. Definitely recommend her as an advisor. You won’t be disappointed! More

Always great customer service and appreciate the expansive customer waiting area stocked with drinks and snacks. expansive customer waiting area stocked with drinks and snacks. More

Jacqueline Porras is amazing at BMW South Austin. Jacqueline stayed in touch with updates on my car every day. Jacqueline made sure when I dropped off my car a loaner car was ready and available. Jac Jacqueline stayed in touch with updates on my car every day. Jacqueline made sure when I dropped off my car a loaner car was ready and available. Jacqueline is very courteous and professional. I love working with her. I will always Get my car serviced at BMW South Austin. It’s always nice knowing that when you drop off your car, all your needs will be met. Thank you, Jacqueline for Such a great service. If you’re ever in Austin, make sure to take your BMW to BMW of South Austin. All the staff. There are just amazing. More

Great staff and facility. Charles was able to get my vehicle in and done within a reasonable time frame. Would recommend Charles to my family and friends Charles was able to get my vehicle in and done within a reasonable time frame. Would recommend Charles to my family and friends More

Beautiful facility, great staff! I have enjoyed the whole experience from buying through maintenance of my ultimate driving machine! I have enjoyed the whole experience from buying through maintenance of my ultimate driving machine! More

This dealership is amazing! I had a flat tire replaced here and Jax was absolutely amazing! She was very responsive, quick and extremely friendly! The service exceeded my expect I had a flat tire replaced here and Jax was absolutely amazing! She was very responsive, quick and extremely friendly! The service exceeded my expectations and the new tire looks great! I cannot thank Jax enough for all of the help she gave me today! She is the absolute best!! More

The service department at BMW of South Austin is excellent. I have been to other BMW dealerships for service and prefer the one in South Austin. They are very thorough, timely and keep me well infor excellent. I have been to other BMW dealerships for service and prefer the one in South Austin. They are very thorough, timely and keep me well informed during the appointment. Also, their waiting area is nice and very clean. More

The BMW of South Austin service department is the best service department I have ever worked with. Calvin Medrano has completely raised the bar for what I expect in a service advisor. He is not only so ki service department I have ever worked with. Calvin Medrano has completely raised the bar for what I expect in a service advisor. He is not only so kind, personable, helpful, and professional but he is extraordinarily effective and knowledgeable. He’s taken great care of our vehicle and every time we have called him with a concern, he has always been able to address it promptly. He goes out of his way to ensure we have the best service experience possible. I have truly never met a better service advisor. We have also been so impressed with the quality of the people who work on our car. Drew and Zach have both done a great job. Extremely knowledgeable and professional and we love the videos they send explaining everything. It feels like so much more transparency than other dealerships. Thank you Calvin and team for taking such good care of our X5!! More

As usual, BMW of South Austin was quick to get me scheduled for maintenance and had a loaner car available to keep me on the road. Jacqueline (Jax) is my goto person, she's awesome, very helpful and scheduled for maintenance and had a loaner car available to keep me on the road. Jacqueline (Jax) is my goto person, she's awesome, very helpful and great customer service. More