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BMW of South Austin

Austin, TX

5.0
203 Reviews

5501 S IH 35 Frontage Rd

Austin, TX

78744

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Showing 203 reviews

October 04, 2024

Attentive service. Welcoming environment. Great experience. Knowledgeable staff with good sense of communication. Keep up the good work. More

by mogreenmo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jax Porras
Oct 07, 2024 -

BMW of South Austin responded

Hello Mogreenmo, we appreciate you taking the time to leave us this feedback. Thank you, and have a fantastic day!

September 18, 2024

We purchased 2 BMWs from this dealership so we can say that the sales (Lucas) and service (Jax, Jacqueline) have always been been the best. We are looking at trading in our X5 for a new one. More

by Kdean895
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Mikiciuk, Lucas Boyd, Jax Porras
Sep 23, 2024 -

BMW of South Austin responded

Kdean895, it's experiences like yours that really keep us motivated! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 14, 2024

BMW of South Austin is always fast, efficient and has great customer service. I am confident they always have quality work and quality staff. More

by jnthnv55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jax Porras
Sep 16, 2024 -

BMW of South Austin responded

Hi Jnthnv55, what a great review! We hope to earn your business again!

September 12, 2024

Jenn was incredible and should be commended for her communication and great listening skills, which is a quality not too many people have, either in sales or service. She explained my estimate in a More

by Everett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco, Jennifer Honse
Sep 12, 2024 -

BMW of South Austin responded

Everett, we're so glad that we were able to go above and beyond your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

September 11, 2024

Beautiful BMW dealership. Had a perfect experience from Jacqueline Porras BMW of South Austin. She helped me with everything I needed for my car. More

by jvera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jax Porras
Sep 12, 2024 -

BMW of South Austin responded

Jvera, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 31, 2024

Spencer Morey was awesome got us the car we wanted at a great price and was very knowledgeable of BMWs More

by Mitch_billangs2001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heidi Marhofer, Spencer Morey
Sep 03, 2024 -

BMW of South Austin responded

Mitch_billangs2001, thank you so much for the positive review! Thank you, and have a fantastic day!

August 30, 2024

Every visit is Always so efficient! Customer service is like no other! I enjoy any time I’ve had to visit with the great amenities More

by Debra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jax Porras
Sep 03, 2024 -

BMW of South Austin responded

Debra, we really appreciate your feedback! If you're ever in need of more help, please let us know!

August 23, 2024

Jax was great, very attentive from first call to remembering my needs, she delivered the whole way. More

by brendan.streiff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jax Porras
Aug 23, 2024 -

BMW of South Austin responded

Brendan.streiff, we are glad we could help! We are always more than happy to assist you if anything else comes up. Take care!

August 22, 2024

Jax is great! Very understanding and accommodating. She did a great job understanding my concerns and addressing them. Amazing customer service! More

by hudsondellis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jax Porras
Aug 23, 2024 -

BMW of South Austin responded

Hudsondellis, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of South Austin. We can't wait to see you again, have a great day.

August 19, 2024

Jenn was my service advisor and she was a pleasure to work with. She is professional, friendly and attentive. It was also very much appreciated that she looked up the warranties I had on my car before sc More

by rob.amoroso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Honse
Aug 19, 2024 -

BMW of South Austin responded

Rob.amoroso, we're happy you found our staff to be so supportive during your experience here at BMW of South Austin and thanks for taking the time to leave a review.

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