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BMW of South Austin

Austin, TX

5.0
203 Reviews

5501 S IH 35 Frontage Rd

Austin, TX

78744

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Showing 203 reviews

October 27, 2024

Jenn H. is exceptional. Her frequent communications, attitude, and compassion removed the anxiety of the repair process. One of the best service experiences More

by TL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Honse
Oct 28, 2024 -

BMW of South Austin responded

Tl, we are so happy to read such a great review about our teammate at BMW of South Austin! If you have any further questions, please give us a call. We're always happy to help!

October 26, 2024

I don’t normally write reviews. This place has to get 1000 stars lol. Honestly, they are the best people. I cannot put in words how awesome they are. Took in my car for service. Bra More

by Khalil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Woolverton
Oct 28, 2024 -

BMW of South Austin responded

Hello Khalil, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

October 20, 2024

Service center was very communicative throughout the whole process. Jax kept me updated the entire time. Would highly recommend. More

by amberthompson2457
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jax Porras
Oct 21, 2024 -

BMW of South Austin responded

Amberthompson2457, we're glad to hear you enjoyed your visit. Thank you again for leaving us this response!

October 16, 2024

The people I've worked with including Jax were very nice. The facility that you wait in is very comfortable. But it can take over an hour to get an oil change. Also one time I took my car there and paid a go More

by wotall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Caligiuri, Vinny O'Flaherty, Jax Porras
Oct 18, 2024 -

BMW of South Austin responded

Hello Wotall, we appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience. If you have further needs or questions, please reach out!

October 15, 2024

Jax and the crew killed it! I was in and out within an hour. Super easy clean facility and great snacks More

by Ramin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jax Porras
Oct 16, 2024 -

BMW of South Austin responded

Ramin, we're glad to hear you enjoyed your visit. If you have any further questions, please don't hesitate to reach out!

October 15, 2024

Service advisor rocked and delivered timely and professional service and guided me to needs and deal More

by amegason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jax Porras
Oct 16, 2024 -

BMW of South Austin responded

Amegason, we are so pleased you enjoyed your visit to BMW of South Austin! We look forward to your next visit! Take care!

October 11, 2024

Bring my car in for servicing. Calvin Medrano has been great to work with. Very professional and friendly. Makes sure all your requests are resolved and your visit is smooth. Would More

by Mandem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calvin Medrano
Oct 15, 2024 -

BMW of South Austin responded

Mandem, we really appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

October 10, 2024

Great service and friendly staff! I am never disappointed when I'm receiving service at this location! More

by Clarissa1591
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Reeves
Oct 10, 2024 -

BMW of South Austin responded

Hello Clarissa1591, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

October 07, 2024

Jax in Services was amazing — she worked hard to get my service done efficiently & at competitive pricing. More

by Jessica Castro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jax Porras
Oct 09, 2024 -

BMW of South Austin responded

Jessica Castro, we're glad to hear you enjoyed your visit. Thank you again for the great review!

October 04, 2024

Jax was an excellent service representative, the dealership was very communicative and quick to do service on my car More

by Colin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jax Porras
Oct 07, 2024 -

BMW of South Austin responded

Hello Colin, we appreciate you taking the time to leave us this feedback. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at BMW of South Austin!

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