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BMW of South Austin

Austin, TX

5.0
245 Reviews

5501 S IH 35 Frontage Rd

Austin, TX

78744

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Showing 245 reviews

February 02, 2025

Had a great experience with Michael and his team at BMW South Austin. They were professional, knowledgeable and made the experience fun and I got a great car! More

by bethcolman7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Owen, Ruben Villarreal, Michael McKenery
Feb 05, 2025 -

BMW of South Austin responded

Bethcolman7, we're happy you found our staff to be so supportive during your experience here at BMW of South Austin. We do hope we can be of assistance in the future. Take care!

January 31, 2025

Jax was incredible. Very kind. Listened attentively to the issues. Worked hard to assess the issue. Spoke directly with head mechanic. He sat with me in the car and went More

by NG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher (head mechanic, think that was his name), Jax Porras
Feb 03, 2025 -

BMW of South Austin responded

Hello Ng, we appreciate you taking the time to leave us this feedback. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

January 31, 2025

Calvin Medrano's level of service is amazing. I've never had a better experience, and I am extremely old. He got my i5 whipped back into shape like a champ, and was incredibly communicative. I More

by i5 Dude
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Reeves, Mike Caligiuri, Calvin Medrano, Justin Frazier, Vinny O'Flaherty, Adam Algarin, Brian Woolverton, Jax Porras, Jennifer Honse, Chris Banasco
Feb 03, 2025 -

BMW of South Austin responded

I5 Dude, we're glad to hear you enjoyed your visit. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 31, 2025

Great and prompt service as always, brought my X7 for regular maintenance, and was helped by Jax. She was professional and efficient in communication and getting the vehicle ready to be back on the road More

by TGTX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jax Porras
Feb 03, 2025 -

BMW of South Austin responded

Tgtx, we are so happy to read such a great review about BMW of South Austin! If you have any further questions, please don't hesitate to reach out!

January 31, 2025

Jax is always responsive even when its crunch time a missed opportunity from a different dept and even on the regular. 100% value driven ! Thanks for all you do More

by mattoxprofessionals
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jax Porras
Feb 03, 2025 -

BMW of South Austin responded

Mattoxprofessionals, we are so happy to read such a great review about BMW of South Austin! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit.

January 31, 2025

Calvin Medrano helped me so much, very attentive and kind. Great service, would definitely recommend! More

by Miabengie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calvin Medrano
Feb 03, 2025 -

BMW of South Austin responded

Miabengie, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of South Austin! Please don't hesitate to reach out if there's anything additional we can do for you.

January 30, 2025

Super painless. Jax was great, she set the expectations from the beginning, the experience unfolded exactly the way she said. Overall a great experience. More

by devinskyy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jax Porras
Jan 30, 2025 -

BMW of South Austin responded

Devinskyy, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

January 29, 2025

We always appreciate the time and attention we receive when bringing our car in for service. More

by Austinfan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Woolverton
Jan 30, 2025 -

BMW of South Austin responded

Austinfan, it's experiences like yours that really keep us motivated! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 29, 2025

Great Experience with Charles at BMW of South Austin I recently brought my car in for service and had the pleasure of working with Charles. From the moment I walked in, he made me feel right at ease. He’s More

by Adrian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Reeves
Jan 30, 2025 -

BMW of South Austin responded

Adrian, we're so glad that we were able to go above and beyond your expectations! We can't wait to see you again, have a great day.

January 29, 2025

Brian is the best. He gave me highly standards of customer service. Thanks for the help More

by Yabusalha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Woolverton
Jan 30, 2025 -

BMW of South Austin responded

Yabusalha, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

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