Back

BMW of South Austin

Austin, TX

5.0
227 Reviews

5501 S IH 35 Frontage Rd

Austin, TX

78744

Directions

By Type

Showing 227 reviews

January 29, 2025

Great Experience with Charles at BMW of South Austin I recently brought my car in for service and had the pleasure of working with Charles. From the moment I walked in, he made me feel right at ease. He’s More

by Adrian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Reeves
Jan 30, 2025 -

BMW of South Austin responded

Adrian, we're so glad that we were able to go above and beyond your expectations! We can't wait to see you again, have a great day.

January 29, 2025

Brian is the best. He gave me highly standards of customer service. Thanks for the help More

by Yabusalha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Woolverton
Jan 30, 2025 -

BMW of South Austin responded

Yabusalha, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

January 29, 2025

Brian was amazing! Took my car in without an appointment and got my first service done without a hitch. Thank you Brian!!! More

by CALVIN MEDRANO
Recommend Dealer
Yes
Employees Worked With
Brian Woolverton
Jan 30, 2025 -

BMW of South Austin responded

Calvin Medrano, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

January 28, 2025

Everyone here is extremely friendly and helpful! My experience with Jax in particular at my last service appointment was fantastic. Speedy and accurate with great communication. More

by tritondale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jax Porras
Jan 28, 2025 -

BMW of South Austin responded

Hello Tritondale, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

January 28, 2025

I had an outstanding experience with Chris Fitchett at BMW of South Austin. I drove all the way from Houston to purchase a BMW M3, and it was absolutely worth it. Chris worked out an amazing deal for me t More

by Ammad Anjum Chaudhry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Fitchett
Jan 30, 2025 -

BMW of South Austin responded

Ammad Anjum Chaudhry, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

January 23, 2025

I always request Brian Woolverton when I take my vehicle for service. He is always prompt and keeps me informed. Kudos, Brian More

by Mbel
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Woolverton
Jan 24, 2025 -

BMW of South Austin responded

Mbel, we really appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

January 22, 2025

I recently visited the BMW service center and had the pleasure of working with Brian Woolverton. From start to finish, Brian provided top-notch service and truly went above and beyond to ensure my experi More

by melihcal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Woolverton
Jan 24, 2025 -

BMW of South Austin responded

Melihcal, we are so pleased you enjoyed your visit to BMW of South Austin! Thanks again for the recommendation, and have an amazing day!

January 20, 2025

Buyers, please beware of this dealership. I recently purchased a used car from this dealership. They claimed that the car wash was "broken" to hide the fact that the car had a problem with More

by CarBuyer
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Stephanie Rhodes
Jan 20, 2025 -

BMW of South Austin responded

Hi f3rry.c, We appreciate you taking the time to tell us about your recent visit. We never want our customer's experience to be less than exceptional, and are disappointed to hear how yours went. Would you mind giving us a call so that we may discuss it with you further? Please contact sales management at your convenience. (512-438-7502) Thank you!

January 14, 2025

Jax was great to work with, very communicative and made my appointment the very next day upon my request. All work was done and I was happy to receive a loaner while my car was being serviced. More

by Jill Delgado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jax Porras
Jan 15, 2025 -

BMW of South Austin responded

Jill Delgado, we are so pleased you enjoyed your visit to BMW of South Austin! We do hope we can be of assistance in the future. Take care!

January 14, 2025

Team always goes above and beyond to make the customer happy in the service department More

by JD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin, Christopher “CC” Calder, Vinny O'Flaherty, Jax Porras
Jan 15, 2025 -

BMW of South Austin responded

Jd, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of South Austin.