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BMW of South Austin

Austin, TX

5.0
179 Reviews

5501 S IH 35 Frontage Rd

Austin, TX

78744

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Showing 179 reviews

October 15, 2024

Service advisor rocked and delivered timely and professional service and guided me to needs and deal More

by amegason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jax Porras
Oct 16, 2024 -

BMW of South Austin responded

Amegason, we are so pleased you enjoyed your visit to BMW of South Austin! We look forward to your next visit! Take care!

October 11, 2024

Bring my car in for servicing. Calvin Medrano has been great to work with. Very professional and friendly. Makes sure all your requests are resolved and your visit is smooth. Would More

by Mandem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calvin Medrano
Oct 15, 2024 -

BMW of South Austin responded

Mandem, we really appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

October 10, 2024

Great service and friendly staff! I am never disappointed when I'm receiving service at this location! More

by Clarissa1591
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Reeves
Oct 10, 2024 -

BMW of South Austin responded

Hello Clarissa1591, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

October 07, 2024

Jax in Services was amazing — she worked hard to get my service done efficiently & at competitive pricing. More

by Jessica Castro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jax Porras
Oct 09, 2024 -

BMW of South Austin responded

Jessica Castro, we're glad to hear you enjoyed your visit. Thank you again for the great review!

October 04, 2024

Jax was an excellent service representative, the dealership was very communicative and quick to do service on my car More

by Colin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jax Porras
Oct 07, 2024 -

BMW of South Austin responded

Hello Colin, we appreciate you taking the time to leave us this feedback. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at BMW of South Austin!

October 04, 2024

Attentive service. Welcoming environment. Great experience. Knowledgeable staff with good sense of communication. Keep up the good work. More

by mogreenmo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jax Porras
Oct 07, 2024 -

BMW of South Austin responded

Hello Mogreenmo, we appreciate you taking the time to leave us this feedback. Thank you, and have a fantastic day!

September 18, 2024

We purchased 2 BMWs from this dealership so we can say that the sales (Lucas) and service (Jax, Jacqueline) have always been been the best. We are looking at trading in our X5 for a new one. More

by Kdean895
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Mikiciuk, Lucas Boyd, Jax Porras
Sep 23, 2024 -

BMW of South Austin responded

Kdean895, it's experiences like yours that really keep us motivated! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 14, 2024

BMW of South Austin is always fast, efficient and has great customer service. I am confident they always have quality work and quality staff. More

by jnthnv55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jax Porras
Sep 16, 2024 -

BMW of South Austin responded

Hi Jnthnv55, what a great review! We hope to earn your business again!

September 12, 2024

Jenn was incredible and should be commended for her communication and great listening skills, which is a quality not too many people have, either in sales or service. She explained my estimate in a More

by Everett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco, Jennifer Honse
Sep 12, 2024 -

BMW of South Austin responded

Everett, we're so glad that we were able to go above and beyond your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

September 11, 2024

Beautiful BMW dealership. Had a perfect experience from Jacqueline Porras BMW of South Austin. She helped me with everything I needed for my car. More

by jvera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jax Porras
Sep 12, 2024 -

BMW of South Austin responded

Jvera, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!