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BMW of South Austin

Austin, TX

5.0
202 Reviews

5501 S IH 35 Frontage Rd

Austin, TX

78744

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Showing 203 reviews

December 02, 2024

Best dealership in the south central Texas area to get your BMW or MINI serviced. More

by Garrett91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Reeves
Dec 04, 2024 -

BMW of South Austin responded

Hello Garrett91, thank you; we appreciate your feedback! Thank you, and have a fantastic day!

November 30, 2024

Amazing and prompt service. Every one of my needs was met and the service teams is really the greatest in the area. More

by Eloneous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vinny O'Flaherty
Dec 02, 2024 -

BMW of South Austin responded

Hello Eloneous, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 27, 2024

Been coming here since 2022 and I will continue to be a huge fan of this dealership because of Calvin the service manager who continuously gives my car and I the amazing service I need to stay on the road More

by jovan.marin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calvin Medrano
Nov 29, 2024 -

BMW of South Austin responded

Jovan.marin, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

November 27, 2024

Chris Banasco was fantastic. Got me in quickly, before a holiday! My issue was resolved and I was communicated with through the whole process. Great experience! More

by piper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Banasco
Nov 29, 2024 -

BMW of South Austin responded

Piper, we are so happy to read such a great review about BMW of South Austin! If you have any further questions, please don't hesitate to reach out!

November 26, 2024

Jax is amazing! So pleasant to deal with and she made my visit stress free. Definitely recommend her as an advisor. You won’t be disappointed! More

by Julz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jax Porras
Nov 27, 2024 -

BMW of South Austin responded

Julz, we're glad to hear you enjoyed your visit. Thank you, and have a fantastic day!

November 22, 2024

Always great customer service and appreciate the expansive customer waiting area stocked with drinks and snacks. More

by Michelek1005tx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jax Porras
Nov 25, 2024 -

BMW of South Austin responded

Hello Michelek1005tx, thank you; we appreciate your feedback! We hope to be of service to you again in the future. Best wishes, BMW of South Austin

November 19, 2024

Jacqueline Porras is amazing at BMW South Austin. Jacqueline stayed in touch with updates on my car every day. Jacqueline made sure when I dropped off my car a loaner car was ready and available. Jac More

by Juliet MacColl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Caligiuri, Jax Porras
Nov 20, 2024 -

BMW of South Austin responded

Hello Juliet Maccoll, thank you; we appreciate your feedback! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 13, 2024

Great staff and facility. Charles was able to get my vehicle in and done within a reasonable time frame. Would recommend Charles to my family and friends More

by jfranke
Recommend Dealer
Yes
Employees Worked With
Charles Reeves
Nov 18, 2024 -

BMW of South Austin responded

Jfranke, we're glad to hear you enjoyed your visit. We can't wait to see you again, have a great day.

November 10, 2024

Beautiful facility, great staff! I have enjoyed the whole experience from buying through maintenance of my ultimate driving machine! More

by texchrs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Honse
Nov 11, 2024 -

BMW of South Austin responded

Texchrs, reviews like this give us motivation and help us ensure we provide high-quality care. We do hope we can be of assistance in the future. Take care!

November 08, 2024

This dealership is amazing! I had a flat tire replaced here and Jax was absolutely amazing! She was very responsive, quick and extremely friendly! The service exceeded my expect More

by Lyle Schoellkopf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyz, Kolby!, Jax Porras
Nov 11, 2024 -

BMW of South Austin responded

Lyle Schoellkopf, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!