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BMW of South Austin

Austin, TX

5.0
178 Reviews

5501 S IH 35 Frontage Rd

Austin, TX

78744

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Showing 178 reviews

October 31, 2024

Spencer was awesome, we really love the new 330! Thanks again we will be back in 3 years. Or less haha More

by Givvva
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Spencer Morey
Oct 31, 2024 -

BMW of South Austin responded

Hello Givvva, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 31, 2024

I've purchased two cars at BMW South Austin. Would definitely go back a third time. Amazing customer service and excellent service department. More

by Stephen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Boyd, Jennifer Honse
Oct 31, 2024 -

BMW of South Austin responded

Stephen, we're glad to hear you enjoyed your visit. We hope you have a great day!

October 30, 2024

Vinny in Service was very helpful. I had a flat tire and he was able to get me right in and fixed with no appointment! More

by Jack C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vinny O'Flaherty
Oct 31, 2024 -

BMW of South Austin responded

Kev C, we are so happy to read such a great review about BMW of South Austin! If you have any further questions, please don't hesitate to reach out!

October 29, 2024

Calvin is a terrific service advisor. He is a gentleman and a man of his word in a difficult industry. Ask for him! More

by mcq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calvin Medrano
Oct 30, 2024 -

BMW of South Austin responded

Mcq, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of South Austin. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 27, 2024

Jenn H. is exceptional. Her frequent communications, attitude, and compassion removed the anxiety of the repair process. One of the best service experiences More

by TL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Honse
Oct 28, 2024 -

BMW of South Austin responded

Tl, we are so happy to read such a great review about our teammate at BMW of South Austin! If you have any further questions, please give us a call. We're always happy to help!

October 26, 2024

I don’t normally write reviews. This place has to get 1000 stars lol. Honestly, they are the best people. I cannot put in words how awesome they are. Took in my car for service. Bra More

by Khalil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Woolverton
Oct 28, 2024 -

BMW of South Austin responded

Hello Khalil, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

October 20, 2024

Service center was very communicative throughout the whole process. Jax kept me updated the entire time. Would highly recommend. More

by amberthompson2457
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jax Porras
Oct 21, 2024 -

BMW of South Austin responded

Amberthompson2457, we're glad to hear you enjoyed your visit. Thank you again for leaving us this response!

October 16, 2024

The people I've worked with including Jax were very nice. The facility that you wait in is very comfortable. But it can take over an hour to get an oil change. Also one time I took my car there and paid a go More

by wotall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Caligiuri, Vinny O'Flaherty, Jax Porras
Oct 18, 2024 -

BMW of South Austin responded

Hello Wotall, we appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience. If you have further needs or questions, please reach out!

October 15, 2024

Jax and the crew killed it! I was in and out within an hour. Super easy clean facility and great snacks More

by Ramin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jax Porras
Oct 16, 2024 -

BMW of South Austin responded

Ramin, we're glad to hear you enjoyed your visit. If you have any further questions, please don't hesitate to reach out!

October 15, 2024

Service advisor rocked and delivered timely and professional service and guided me to needs and deal More

by amegason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jax Porras
Oct 16, 2024 -

BMW of South Austin responded

Amegason, we are so pleased you enjoyed your visit to BMW of South Austin! We look forward to your next visit! Take care!

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