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BMW of South Austin

Austin, TX

5.0
202 Reviews

5501 S IH 35 Frontage Rd

Austin, TX

78744

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Showing 202 reviews

December 24, 2024

Valeria was great to work with. My wife and I drove up from Houston to purchase a pre-owned vehicle from them. The car was as-described, detailed, and ready on time for our appointm More

by NL
Recommend Dealer
Yes
Employees Worked With
Valeria Parada
Dec 26, 2024 -

BMW of South Austin responded

Nl, we are so pleased you enjoyed your visit to BMW of South Austin! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 16, 2024

Jax was able to help me with some small issues under warranty and was very helpful in getting me a ride while the car was with them. More

by Sarah Anderson
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jax Porras
Dec 17, 2024 -

BMW of South Austin responded

Hello Sarah Anderson, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

December 16, 2024

I have brought my X5 in for scheduled service several times. Each time, the experience was excellent. I, especially, commend Charles Reeves in Service for the professional and thoughtful manner in which More

by abessin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Reeves
Dec 17, 2024 -

BMW of South Austin responded

Abessin, we are glad we could help! Please don't hesitate to reach out if there's anything additional we can do for you.

December 16, 2024

Charles Reeves always makes my experience excellent - From warranty work to routine maintenance BMW of South Austin knocks it out the the park! More

by Walter K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Reeves
Dec 17, 2024 -

BMW of South Austin responded

Hello Walter K, thank you; we appreciate your feedback! Thank you, and have a fantastic day!

December 15, 2024

It's always a pleasant, low stress experience. I was able to make an appointment, a loaner one no less, for the next day. My service associate Jax is the best. It's like just going in and talki More

by logsanaustin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jax Porras
Dec 17, 2024 -

BMW of South Austin responded

Logsanaustin, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 14, 2024

Always Fantastic service and a great experience. They've worked with me to get a deal I'm happy with on several occasions. They genuinely care about their customers. More

by welchkellyj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Quintin Williams
Dec 17, 2024 -

BMW of South Austin responded

Welchkellyj, we're glad to hear you enjoyed your visit. If you have any further questions, please give us a call. We're always happy to help!

December 13, 2024

Love working with Jax! She provided excellent, efficient service with clear communication and thorough updates. Highly recommend! More

by katietdaly
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jax Porras
Dec 13, 2024 -

BMW of South Austin responded

Hello Katietdaly, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 11, 2024

I had a great experience purchasing my first BMW at BMW of south Austin. Valeria and Heidi were a killer team and made the process as easy as possible! When I’m ready for my next car I will be back for sur More

by Courtney
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Valeria Parada, Heidi Marhofer
Dec 13, 2024 -

BMW of South Austin responded

Courtney, we are so pleased you enjoyed your visit to BMW of South Austin! We do hope we can be of assistance in the future. Take care!

December 08, 2024

Jax takes care of the details each time I need an appointment. She goes over and beyond to ensure that I am informed each step of the way and completes follow up timely. This helps me plan my day an More

by cmressmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jax Porras
Dec 09, 2024 -

BMW of South Austin responded

Cmressmann, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please don't hesitate to reach out!

December 02, 2024

Best dealership in the south central Texas area to get your BMW or MINI serviced. More

by Garrett91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Reeves
Dec 04, 2024 -

BMW of South Austin responded

Hello Garrett91, thank you; we appreciate your feedback! Thank you, and have a fantastic day!

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