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BMW of South Austin

Austin, TX

5.0
242 Reviews

5501 S IH 35 Frontage Rd

Austin, TX

78744

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Showing 242 reviews

March 01, 2025

Adam is he best service advisor i have ever worked with. I have owned many different vehicles, BMW’s and other brands. I have never met such an efficient, professional and caring service advisor in all me l More

by Larry gockins
Recommend Dealer
Yes
Employees Worked With
Adam Algarin
Mar 03, 2025 -

BMW of South Austin responded

Hello Larry Gockins, thank you; we appreciate your feedback! We do hope we can be of assistance in the future. Take care!

March 01, 2025

Overall solid experience working with Michael McKenery at this dealership. He was professional and always prompt in his responses. The order/build/delivery process went smoothly without any complaints. More

by jeffmstine
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael McKenery
Mar 03, 2025 -

BMW of South Austin responded

Jeffmstine, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 28, 2025

Just purchased an another new vehicle (230i) from BMW of South Austin and once again, from the moment I stepped into the dealership to the end it was the best car purchase experience I’ve had to date. My c More

by James
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heidi Marhofer, Michael McKenery
Feb 28, 2025 -

BMW of South Austin responded

Hello James, thank you; we appreciate your feedback! We hope to be of service to you again in the future. Best wishes, BMW of South Austin

February 26, 2025

Jax is very attentive to her customer needs , thorough and professional . Took care of my needs promptlly. More

by Jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jax Porras
Feb 26, 2025 -

BMW of South Austin responded

Jay, thank you for sharing your positive experience! We do hope we can be of assistance in the future. Take care!

February 24, 2025

Vinny, Justin and Charles took great care of me as always! I look forward to my next visit for service More

by Chad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Reeves, Justin Frazier, Vinny O'Flaherty
Feb 25, 2025 -

BMW of South Austin responded

Chad, we're happy you found our staff to be so supportive during your experience here at BMW of South Austin. We hope to be of service to you again in the future. Best wishes, BMW of South Austin

February 20, 2025

I had a great Service experience with Brian who is very professional and helpful when explaining the process. Very pleasant conversations and timely responses. More

by MO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Woolverton
Feb 21, 2025 -

BMW of South Austin responded

Mo, reviews like this give us motivation and help us ensure we provide high-quality care. We do hope we can be of assistance in the future. Take care!

February 19, 2025

I would like to say Brian Woolverton customer service exceeds great! it’s a pleasure to have someone on behalf of him to take care of me when I take my car in for service thank you Brian More

by Tashica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Woolverton
Feb 20, 2025 -

BMW of South Austin responded

Tashica, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of South Austin! We do hope we can be of assistance in the future. Take care!

February 18, 2025

It is a pleasure to work with Brian Woolverton on our BMW’s. Great dealership and attentive service! More

by Michellesteves89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi Marhofer, Brian Woolverton, Alec Cotton
Feb 20, 2025 -

BMW of South Austin responded

Michellesteves89, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

February 18, 2025

Chris was super helpful finding the exact car I was looking for. Beyond happy with the purchase and excited to be working with him and the dealership More

by Martin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heidi Marhofer, Christopher Fitchett
Feb 20, 2025 -

BMW of South Austin responded

Hello Martin, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 17, 2025

The entire Hendrick Automotive group is a cut above the rest of the dealerships in the industry, a genuine concern for customer satisfaction really does seem to be a top priority. I had the pleasure of buy More

by Chrisfitchett51
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruben Villarreal, Peter Duran, Christopher Fitchett
Feb 18, 2025 -

BMW of South Austin responded

We appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future. Best wishes, BMW of South Austin

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