BMW of South Austin

Calvin was great! Quick and efficient team, easy service and awesome dealership! Highly recommend BMW of South Austin! Quick and efficient team, easy service and awesome dealership! Highly recommend BMW of South Austin! More

Ashley was fantastic to work with! She efficiently and cheerful and I would recommend her to everyone! A++++ experience She efficiently and cheerful and I would recommend her to everyone! A++++ experience More

The dealership was very professional and checked my car over throughly. I hadn't driven my BMW in quite a while, but they took care of me. Charles Reeves kept me updated and it was a quick turn around. I w over throughly. I hadn't driven my BMW in quite a while, but they took care of me. Charles Reeves kept me updated and it was a quick turn around. I was also very impressed by the video James Miller sent me of my car on the lift. So Cool. More

I recently experienced a car breakdown after 6 pm by BMW South Austin, and the outstanding assistance provided by two client advisors from BMW South Austin deserves high praise. Their commitment to helping South Austin, and the outstanding assistance provided by two client advisors from BMW South Austin deserves high praise. Their commitment to helping me in a challenging situation went above and beyond my expectations. The first client advisor, Andy Anzaldua arrived promptly and jumped into action to assist me. Despite their best efforts, the tools at hand proved insufficient to revive my car. Without hesitation, the second client advisor,Grant Anderson, joined in to lend a hand. Together, they worked tirelessly in the cold for an impressive three hours, demonstrating both dedication and professionalism. Despite their valiant efforts, the lack of the right tool prevented us from moving my car even an inch. However, Andy Anzaldua and Grant Anderson didn't leave me stranded. Understanding the urgency, they left a note for the service department along with my car key in the drop box. The following day, I was relieved to find that the service department had promptly addressed the issue, moving my car to the shop for necessary repairs. The seamless coordination between the client advisors and the service technician showcased a level of professionalism that is truly commendable. I am immensely grateful to Andy Anzaldua and Grant Anderson for their zealous hearts and unwavering commitment to helping me in a time of desperate need. Their actions went beyond the scope of their job, and their professionalism and kindness made a significant impact on my experience. In a world where exceptional customer service is sometimes hard to come by, BMW South Austin should take pride in having such dedicated individuals on their team. Thank you, Andy Anzaldua and Grant Anderson for turning a stressful situation into a testament of outstanding service. Your actions have earned my sincere appreciation and respect. Sincerely, Min Zheng A tourist from Texas More

Amazing experience working with Calvin Medrano in service at BMW South Austin. Efficient, responsive and a pleasure to work with. 100% will continue to service all my cars here. Also shout out to Deborah at BMW South Austin. Efficient, responsive and a pleasure to work with. 100% will continue to service all my cars here. Also shout out to Deborah Reiter who has been amazing to work with - thank you for your all your help - it is truly appreciated! More

Calvin is an incredible service advisor! He communicated with me every step of the way, kept me updated on the status of my X3, & is so friendly! The entire service process at BMW of South A He communicated with me every step of the way, kept me updated on the status of my X3, & is so friendly! The entire service process at BMW of South Austin was effortless & efficient. More

I recently had a great experience at BMW of South Austin with my service advisor, Charles Reeves. I went in for a routine oil change and had concerns about a rear parking sensor. Charles went above and beyo with my service advisor, Charles Reeves. I went in for a routine oil change and had concerns about a rear parking sensor. Charles went above and beyond, providing multiple updates throughout the day. His excellent communication made this the best service experience I've had. Highly recommend Charles for his professionalism and dedication. More

Marty my salesman was honestly the best that I have ever had. Going in we were not ready yet to buy and he completely understood us. He did not pressure us or do the typical sales pitch that I have heard ov had. Going in we were not ready yet to buy and he completely understood us. He did not pressure us or do the typical sales pitch that I have heard over and over in my life. We are definitely going to give him first chance when we're ready to buy this fall! Thanks, Steve & Kathleen More

Leandro was incredible! I love BMW of South Austin. The valet Luke greeted me in the service drive with a smile and walked me to Leandro, I even had the pleasure of seeing I love BMW of South Austin. The valet Luke greeted me in the service drive with a smile and walked me to Leandro, I even had the pleasure of seeing the service director Rusty and GM Chris while I was in for service. Everyone was so friendly. My vehicle was ready quicker than expected and I was back on the road before I knew it. Thanks Team BMW of South Austin! More

awesome service and work. Very clean and courteous and attention to my needs and follow up Very clean and courteous and attention to my needs and follow up More