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BMW of South Austin

Austin, TX

5.0
203 Reviews

5501 S IH 35 Frontage Rd

Austin, TX

78744

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Showing 203 reviews

November 21, 2023

Calvin in service is phenomenal. He has great people skills and is super knowledgeable about all things, Bmw. More

by sarah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calvin Medrano
Nov 24, 2023 -

BMW of South Austin responded

Sarah, we appreciate your positive review about your recent experience with us! We hope you have a great day!

October 27, 2023

Calvin is always amazing! ! He is very professional, explains all you options, patient and wonderful customer service. More

by Irene R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calvin Medrano
October 17, 2023

Been taking my car to BMW South Austin for about 6 years. My service advisor Calvin M is very knowledgeable and has been consistently outstanding. Technician Chis K worked on my vehicle recently, and diagnos More

by Robertt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept: Calvin Medrano, Chris King
Oct 18, 2023 -

BMW of South Austin responded

Robertt, we are so pleased you enjoyed your visit to BMW of South Austin! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

October 10, 2023

Scheduled service for a Saturday morning and the staff at BMW S Austin were ready, fast and efficient. More

by michellecrotty
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor, Charles Reeves
Oct 11, 2023 -

BMW of South Austin responded

Michellecrotty, we're glad to hear you enjoyed your visit. Please don't hesitate to reach out to us if there's anything more we can do!

September 22, 2023

Calvin is the man he save me thousands of dollars by doing extensive review of my warranty making sure everything was good to go with my seat issues. He made sure that I had a comparable vehicle call me More

by Larry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calvin
September 20, 2023

Charles Reeves was very accommodating and exceeded my expectations of how a dealership runs. Quick and efficient to say the least! More

by Jackie.pena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reeves, Charles
August 29, 2023

I bought a BMW after a long time and Calvin Medrano has been the best service advisor I have dealt with. He is very communicative, professional and responsive. More

by Suman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calvin Medrano, Curtis Hardin
Aug 30, 2023 -

BMW of South Austin responded

Suman, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of South Austin! We do hope we can be of assistance in the future. Take care!

August 25, 2023

Loved the detail that was given in regards to my BMW’s needed repairs. They worked seamlessly with my warranty. More

by shapeuup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calvin
Aug 28, 2023 -

BMW of South Austin responded

Hello Shapeuup, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

August 04, 2023

I appreciate Calvin Medrano and his efficiency on get my recall work handled. BMW Austin South definitely earns 5 stars! Thank you! More

by cscunningham55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calvin Meramo
Aug 07, 2023 -

BMW of South Austin responded

Cscunningham55, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are more than happy to help!

August 04, 2023

Calvin Medrano is an amazing advisor! He was quick, efficient and patient in explaining the process for my brake and rotor replacement. Brakes working perfectly! Excellent support and gre More

by R Washington
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calvin Medrano
Aug 07, 2023 -

BMW of South Austin responded

R Washington, we are glad we could help! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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