BMW of South Austin

My experience with the service department with BMW of South Austin was one of the best I've had with any dealer. Jenn Honse was very helpful and professional, ensuring I had everything I needed and that South Austin was one of the best I've had with any dealer. Jenn Honse was very helpful and professional, ensuring I had everything I needed and that I was completely informed. The service department is exemplary, performing a full visual inspection and fixing one issue they found at no charge. I'll definitely return. More

Jax was awesome fast service swapped the key fob batteries. Easy to get in for service and offered to help get the information for service contracts. batteries. Easy to get in for service and offered to help get the information for service contracts. More

I came in late in the day with a puncture in my passenger rear tire. Fully expecting to be told to come back or leave the vehicle, I was pleasantly surprised that Jenn and the team were able to fit me in and rear tire. Fully expecting to be told to come back or leave the vehicle, I was pleasantly surprised that Jenn and the team were able to fit me in and replace my tire. At the end of the day! This is typical of the great service I receive whenever I go to BMW of South Austin: whether I’m purchasing a vehicle or coming in for service. Thanks again! More

Jax had great customer service! She was very hospitable with service and accommodations in the process. She was very hospitable with service and accommodations in the process. More

Took my I8 here for brake service. Jenn was wonderful! She explained what services I needed now and what can wait. She provided top notch customer, which is rare these days. Jenn made Jenn was wonderful! She explained what services I needed now and what can wait. She provided top notch customer, which is rare these days. Jenn made everything easy. They sent me a video inspection of my car that was detailed and honest. All around great customer service. I have already recommended this dealer to my friends with BMWs. Thank you More

Amazing service as always from Vinny, Charles, and Justin. I look forward for my next service visit! Justin. I look forward for my next service visit! More

Jax was amazing and so helpful. Love the quality of the service and her professionalism. Highly recommend! Love the quality of the service and her professionalism. Highly recommend! More

Jax was a great help and went above and beyond. Much appreciated and highly recommended. Much appreciated and highly recommended. More

I really love my new 330 and would recommend my friends here to work with Spencer Morey. here to work with Spencer Morey. More

Had some issues with my X5 so I brought it in for maintenance and Jenn was amazing! I unexpectedly had to leave the car there but she made sure I had a way home and kept me updated with my car until maintenance and Jenn was amazing! I unexpectedly had to leave the car there but she made sure I had a way home and kept me updated with my car until it was ready. Melissa was also a big help in getting my transportation and helping out so I wouldn’t have to wait. I highly recommend them and will be asking for them next time I go in! More