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BMW of South Austin

Austin, TX

5.0
203 Reviews

5501 S IH 35 Frontage Rd

Austin, TX

78744

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Showing 203 reviews

February 01, 2024

Amazing experience working with Calvin Medrano in service at BMW South Austin. Efficient, responsive and a pleasure to work with. 100% will continue to service all my cars here. Also shout out to Deborah More

by Ryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deborah Reiter, Calvin Medrano
Feb 03, 2024 -

BMW of South Austin responded

Ryan, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of South Austin. We hope to see you again soon!

January 30, 2024

Calvin is an incredible service advisor! He communicated with me every step of the way, kept me updated on the status of my X3, & is so friendly! The entire service process at BMW of South A More

by vparada02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calvin Medrano
Jan 31, 2024 -

BMW of South Austin responded

Vparada02, thank you for your kind words and this wonderful review! If you're ever in need of more help, please let us know!

January 29, 2024

I recently had a great experience at BMW of South Austin with my service advisor, Charles Reeves. I went in for a routine oil change and had concerns about a rear parking sensor. Charles went above and beyo More

by Jesse Duran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Reeves
Jan 30, 2024 -

BMW of South Austin responded

Hi Jesse Duran, thank you for taking the time to leave a review for us at BMW of South Austin. We're happy we could meet your expectations! Please don't hesitate to reach out to us if there's anything more we can do!

January 12, 2024

Marty my salesman was honestly the best that I have ever had. Going in we were not ready yet to buy and he completely understood us. He did not pressure us or do the typical sales pitch that I have heard ov More

by stevespada
Recommend Dealer
Yes
Employees Worked With
Montye Purify
Jan 30, 2024 -

BMW of South Austin responded

Stevespada, we really appreciate your feedback! We do hope we can be of assistance in the future. Take care!

December 21, 2023

Leandro was incredible! I love BMW of South Austin. The valet Luke greeted me in the service drive with a smile and walked me to Leandro, I even had the pleasure of seeing More

by deb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leandro Bolanos, Ivan Heredia, Charles Reeves, Mike Caligiuri, Calvin Medrano
Dec 22, 2023 -

BMW of South Austin responded

Deb, we are so happy to read such a great review about BMW of South Austin! Please don't hesitate to reach out to us if there's anything more we can do!

December 13, 2023

I continue to keep my BMW because of the service at this dealership. Calvin is efficient & prompt - communicates with the customer & delivers on time. Thank you, Calvin! More

by Shari P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calvin Medrano
Dec 14, 2023 -

BMW of South Austin responded

Shari P, it's experiences like yours that really keep us motivated! If you have any further questions, please don't hesitate to reach out!

December 13, 2023

awesome service and work. Very clean and courteous and attention to my needs and follow up More

by Marla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Woolverton
Dec 14, 2023 -

BMW of South Austin responded

Marla, we're glad to hear you enjoyed your visit. If you're ever in need of more help, please let us know!

December 13, 2023

Outstanding professional and friendly staff. Service is great and love the video recaps of the health of my car. More

by Pete boz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Woolverton
Dec 14, 2023 -

BMW of South Austin responded

Pete Boz, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 12, 2023

Calvin saved the day for me twice in one week. He is responsive and solution oriented. Amazing service. More

by khalidaali06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calvin Medrano
Dec 13, 2023 -

BMW of South Austin responded

Hi Khalidaali06, thank you so much for your positive comments about BMW of South Austin! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at BMW of South Austin!

December 11, 2023

Worked with Brian on a few different bmws I have this year. He has been an amazing service consultant. I felt quite taken care of in each visit. Thanks so much, Brian! More

by Cihan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Woolverton
Dec 11, 2023 -

BMW of South Austin responded

Cihan, we really appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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