BMW of South Austin

Every visit is Always so efficient! Customer service is like no other! I enjoy any time I’ve had to visit with the great amenities Customer service is like no other! I enjoy any time I’ve had to visit with the great amenities More

Jax was great, very attentive from first call to remembering my needs, she delivered the whole way. remembering my needs, she delivered the whole way. More

Jax is great! Very understanding and accommodating. She did a great job understanding my concerns and addressing them. Amazing customer service! Very understanding and accommodating. She did a great job understanding my concerns and addressing them. Amazing customer service! More

Jenn was my service advisor and she was a pleasure to work with. She is professional, friendly and attentive. It was also very much appreciated that she looked up the warranties I had on my car before sc work with. She is professional, friendly and attentive. It was also very much appreciated that she looked up the warranties I had on my car before scheduling the work. It turned out I had some roadside plans to cover my tire that I had forgotten I had! I Will definitely ask for Jenn next time! More

I had a very pleasant experience working with Jen when I came in to drop my car off for service. She was very nice, welcoming, had an answer for all of my questions. came in to drop my car off for service. She was very nice, welcoming, had an answer for all of my questions. More

Great service addressing a flat tire. Arranged pickup and had it fixed within hours. Appreciate it greatly. Arranged pickup and had it fixed within hours. Appreciate it greatly. More

Jenn H. was a wonderful service advisor with excellent customer service, responsiveness and professionalism. Thank you! was a wonderful service advisor with excellent customer service, responsiveness and professionalism. Thank you! More

Kait Puckett, is an outstanding service manager. Who goes the extra mile to support Disabled veterans. I will always service my vehicle there. Outstanding service Dr. Clifton C Smith Dis Who goes the extra mile to support Disabled veterans. I will always service my vehicle there. Outstanding service Dr. Clifton C Smith Disable veteran More

My experience was excellent! The staff were attentive and friendly, and Calvin was particularly helpful in assisting me with ordering a new key. The staff were attentive and friendly, and Calvin was particularly helpful in assisting me with ordering a new key. More

Adam Algarin at BMW of South Austin has been the best service advisor I had in my life. I wanted to express my sincere appreciation for the exceptional service provided by Adam during my recent visit to service advisor I had in my life. I wanted to express my sincere appreciation for the exceptional service provided by Adam during my recent visit to the BMW service center. From the moment I arrived, Adam’s warm hospitality and professionalism were evident. He took the time to thoroughly understand the issues with my BMW X1 and provided clear, detailed explanations of the necessary repairs. His support and attentiveness made the entire process smooth and stress-free, ensuring that my vehicle was in the best hands. Not only did Adam oversee the timely and efficient repair of my car, but he also went above and beyond to connect with the sales team to explore new cars for thr future. This dealership is fortunate to have agents like Adam who has influenced my decision to keep up with BMW. Peace of mind is one of the main drivers in my decisions, and Adam has delivered. Thank you. More