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BMW of South Austin

Austin, TX

5.0
227 Reviews

5501 S IH 35 Frontage Rd

Austin, TX

78744

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Showing 227 reviews

February 20, 2025

I had a great Service experience with Brian who is very professional and helpful when explaining the process. Very pleasant conversations and timely responses. More

by MO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Woolverton
Feb 21, 2025 -

BMW of South Austin responded

Mo, reviews like this give us motivation and help us ensure we provide high-quality care. We do hope we can be of assistance in the future. Take care!

February 19, 2025

I would like to say Brian Woolverton customer service exceeds great! it’s a pleasure to have someone on behalf of him to take care of me when I take my car in for service thank you Brian More

by Tashica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Woolverton
Feb 20, 2025 -

BMW of South Austin responded

Tashica, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of South Austin! We do hope we can be of assistance in the future. Take care!

February 18, 2025

It is a pleasure to work with Brian Woolverton on our BMW’s. Great dealership and attentive service! More

by Michellesteves89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi Marhofer, Brian Woolverton, Alec Cotton
Feb 20, 2025 -

BMW of South Austin responded

Michellesteves89, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

February 18, 2025

Chris was super helpful finding the exact car I was looking for. Beyond happy with the purchase and excited to be working with him and the dealership More

by Martin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heidi Marhofer, Christopher Fitchett
Feb 20, 2025 -

BMW of South Austin responded

Hello Martin, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 17, 2025

The entire Hendrick Automotive group is a cut above the rest of the dealerships in the industry, a genuine concern for customer satisfaction really does seem to be a top priority. I had the pleasure of buy More

by Chrisfitchett51
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruben Villarreal, Peter Duran, Christopher Fitchett
Feb 18, 2025 -

BMW of South Austin responded

We appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future. Best wishes, BMW of South Austin

February 16, 2025

My absolute favorite bmw dealership, I go out of my way to use this dealership . Staff is top notch and professional More

by Mike iacono
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sales manager Steve , Brian Woolverton
Feb 17, 2025 -

BMW of South Austin responded

Mike Iacono, we're so glad that we were able to go above and beyond your expectations! Thank you so much again for your feedback! We hope you have a great day!

February 16, 2025

The employees are professional and friendly. The sales area is very clean, and they always have coffee and snacks available while you wait. More

by ljbauman712
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jax Porras
Feb 18, 2025 -

BMW of South Austin responded

Ljbauman712, we're glad to hear you enjoyed your visit. We do hope we can be of assistance in the future. Take care!

February 13, 2025

Calvin Medrano was extremely helpful and delight to work with. Very professional and shows he actually cared about the job More

by aryanchordia
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calvin Medrano
Feb 17, 2025 -

BMW of South Austin responded

Aryanchordia, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

February 13, 2025

Calvin Medrano was a pleasure to work with. Very professional and friendly and showed he actually cared about the customer More

by aryanchordia
Recommend Dealer
Yes
Employees Worked With
Calvin Medrano
Feb 17, 2025 -

BMW of South Austin responded

Hello Aryanchordia, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

February 09, 2025

Excellent sales and service. Fast and fair. Excellent staff who are very attentive to customer needs. More

by mfrettig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Mikiciuk, Lucas Boyd, Jax Porras
Feb 10, 2025 -

BMW of South Austin responded

Hello Mfrettig, thank you; we appreciate your feedback! We hope you have a great day!

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