BMW of Silver Spring - Service Center

We were from out of town and they serviced our car immediately. Couldn’t have gotten home otherwise. Very professional and empathetic to our plight. Great customer service. Wish you were our dealer! T immediately. Couldn’t have gotten home otherwise. Very professional and empathetic to our plight. Great customer service. Wish you were our dealer! Thank you so much! More

The service at the dealership was great and helpful. Everything was done properly and professionally. Everything was done properly and professionally. More

Grant King was awesome. .. this guy exceeded my expectations... excellent in communications, friendly and pleasant demeanor, personable, displayed a high level of profession .. this guy exceeded my expectations... excellent in communications, friendly and pleasant demeanor, personable, displayed a high level of professionalism in how he interactedwith me, what i noticed his colleagues and others. Good job. More

One of the easiest car-buying experiences ever. Miguel Mendez is knowledgeable, attentive, and helpful with everything we need. He is very patient and answered all our questions. We felt very confo Miguel Mendez is knowledgeable, attentive, and helpful with everything we need. He is very patient and answered all our questions. We felt very conformable making our decision to buy our BMW without any hesitation. Even months after our recent purchase, Miguel continues to provide top-notch service. This is the 4th BMW car we bought with Miguel’s assistance. We will continue to work with him in the future. The entire process of testing the car, the finance negotiation, and the car preparation went smoothly. We will highly recommend to everyone to visit BMW of Silver Spring Many Thanks for the outstanding service. Regards, Guillermo and Liliana Vega More

I stopped by for scheduled maintenance. Wait time was minimal and the work was performed in a timely manner. Rachel is always friendly and professional and keeps me informed of progress or Wait time was minimal and the work was performed in a timely manner. Rachel is always friendly and professional and keeps me informed of progress or problems encountered. Was also able to stop in and see David to discuss our upcoming lease termination and what options we will have in the purchase or lease of a new vehicle. David has been our friend and salesman for over 12 years. He does an awesome job in assisting us when we are in the market for new vehicles. BMW Silver Spring is the best dealership we have ever worked with and we intend to remain their customers for the foreseeable future. More

Always happy with the inventory and personnel. Sales and service pros are friendly, knowledgeable and welcoming. Chase in Service is a rare and complete service provider. He knows his customer a Sales and service pros are friendly, knowledgeable and welcoming. Chase in Service is a rare and complete service provider. He knows his customer and the product line. He is the best at casual, professionalism in service. More

5 stars to the team that worked on servicing my M340I today. Extremely satisfied with the support and the team went out of their way to make me comfortable and share the details on servicing process. Spe today. Extremely satisfied with the support and the team went out of their way to make me comfortable and share the details on servicing process. Special thanks to Ron Ptak for coordinating on my appointment in spite of being out that day and Joe Diss for his excellent support in his absence. I'm glad Dong worked on my car and hope he would be assigned to my car next time too. Looking forward to working with Joe and Dong in the future More

Karen herbert sold my my X7 this year. She was amazing! She was honest and so helpful! She got to know me and made suggestions that were tailored right to me. If you can— go see Karen! Eve She was amazing! She was honest and so helpful! She got to know me and made suggestions that were tailored right to me. If you can— go see Karen! Everyone at BMW silver spring is awesome! More

I’ve bought from Christian previously and it was behind a doubt the best new car purchase I’ve ever had. Very easy going and knows his stuff. I’ve sent a few friends to him as well who all agree and had fant doubt the best new car purchase I’ve ever had. Very easy going and knows his stuff. I’ve sent a few friends to him as well who all agree and had fantastic experiences with him. More