BMW of Silver Spring - Service Center

One of the easiest car-buying experiences ever. Miguel Mendez is knowledgeable, attentive, and helpful with everything we need. He is very patient and answered all our questions. We felt very confo Miguel Mendez is knowledgeable, attentive, and helpful with everything we need. He is very patient and answered all our questions. We felt very conformable making our decision to buy our BMW without any hesitation. Even months after our recent purchase, Miguel continues to provide top-notch service. This is the 4th BMW car we bought with Miguel’s assistance. We will continue to work with him in the future. The entire process of testing the car, the finance negotiation, and the car preparation went smoothly. We will highly recommend to everyone to visit BMW of Silver Spring Many Thanks for the outstanding service. Regards, Guillermo and Liliana Vega More

I stopped by for scheduled maintenance. Wait time was minimal and the work was performed in a timely manner. Rachel is always friendly and professional and keeps me informed of progress or Wait time was minimal and the work was performed in a timely manner. Rachel is always friendly and professional and keeps me informed of progress or problems encountered. Was also able to stop in and see David to discuss our upcoming lease termination and what options we will have in the purchase or lease of a new vehicle. David has been our friend and salesman for over 12 years. He does an awesome job in assisting us when we are in the market for new vehicles. BMW Silver Spring is the best dealership we have ever worked with and we intend to remain their customers for the foreseeable future. More

Always happy with the inventory and personnel. Sales and service pros are friendly, knowledgeable and welcoming. Chase in Service is a rare and complete service provider. He knows his customer a Sales and service pros are friendly, knowledgeable and welcoming. Chase in Service is a rare and complete service provider. He knows his customer and the product line. He is the best at casual, professionalism in service. More

5 stars to the team that worked on servicing my M340I today. Extremely satisfied with the support and the team went out of their way to make me comfortable and share the details on servicing process. Spe today. Extremely satisfied with the support and the team went out of their way to make me comfortable and share the details on servicing process. Special thanks to Ron Ptak for coordinating on my appointment in spite of being out that day and Joe Diss for his excellent support in his absence. I'm glad Dong worked on my car and hope he would be assigned to my car next time too. Looking forward to working with Joe and Dong in the future More

Karen herbert sold my my X7 this year. She was amazing! She was honest and so helpful! She got to know me and made suggestions that were tailored right to me. If you can— go see Karen! Eve She was amazing! She was honest and so helpful! She got to know me and made suggestions that were tailored right to me. If you can— go see Karen! Everyone at BMW silver spring is awesome! More

I’ve bought from Christian previously and it was behind a doubt the best new car purchase I’ve ever had. Very easy going and knows his stuff. I’ve sent a few friends to him as well who all agree and had fant doubt the best new car purchase I’ve ever had. Very easy going and knows his stuff. I’ve sent a few friends to him as well who all agree and had fantastic experiences with him. More

Very good service and relationship management with client. Very responsive and responsible to all things client. Very responsive and responsible to all things More

Grant is courteous, responsive, and efficient. He is a true professional. Great to deal with and I would highly recommend him to anyone visiting BMW Silver Spring for their service needs. I have w He is a true professional. Great to deal with and I would highly recommend him to anyone visiting BMW Silver Spring for their service needs. I have worked with Ron Ptak, Joe Diss and Rachel Rhea and would extend the same praise their way as well. They make a great team in the Service and Parts department! More

BMW of Silver Spring is the ONLY BMW dealership I trust with my X5. Joe Diss is the Service Manager and he is so friendly. Joe makes me feel appreciated and respected every time I visit. He also goes out o with my X5. Joe Diss is the Service Manager and he is so friendly. Joe makes me feel appreciated and respected every time I visit. He also goes out of his way to make sure any repairs or service are completed. Grant King is my Service Advisor and has always treated me right, great with communication and never let me down! Be sure to ask for Grant, he is great! More