BMW of Silver Spring - Service Center

I purchased parts from Horacio for my BMW x5. He was able to get the parts quickly and with less hassle. I really appreciate him saving me time and money. He was able to get the parts quickly and with less hassle. I really appreciate him saving me time and money. More

I have rarely encountered a more obnoxious customer representative than Mr. Palacios. He was rude and unhelpful throughout my transaction. At one point, he even mumbled something like, 'I should have c representative than Mr. Palacios. He was rude and unhelpful throughout my transaction. At one point, he even mumbled something like, 'I should have called in today.' Unfortunately, this is not the first time I have received poor service at this dealership. More

Great experience with the service manger Mr Ron P Very professional excellent customer service friendly and helpful give you personal privacy customer service, I’m very happy with the maintenance service professional excellent customer service friendly and helpful give you personal privacy customer service, I’m very happy with the maintenance service to my M8 Excellent mechanic service ,Mr IAM was very professional very knowledgeable and friendly I will definitely recommend my friend and family Thank you very much for your service Mr Ron.P I will give you 10 star rating More

Rachel is great to work with. I have been to BMW of Silver Spring twice now with my new vehicle and Rachel has helped me both time with servicing my vehicle and I honestly have ze I have been to BMW of Silver Spring twice now with my new vehicle and Rachel has helped me both time with servicing my vehicle and I honestly have zero complaints about the Rachel and the dealership. I plan on continuing to bring my vehicle here to have it service. More

Rachel is always very helpful when I come in for service. I get prompt updates and all the information I need while my car is in service. She makes the service experience a pleasure. Thanks. I get prompt updates and all the information I need while my car is in service. She makes the service experience a pleasure. Thanks. More

They have top notch service and would recommend them to friemdsl, family, strangers, fellow Ravens fans letc. friemdsl, family, strangers, fellow Ravens fans letc. More

Great customer service and service follow up … gets it right the first time … always looking out for the customet right the first time … always looking out for the customet More

Service Rep is always pleasant and will advisor what’s important to get repaires on your car. important to get repaires on your car. More

Always a great experience visiting bmw of Silverspring. I have 2 bmw vehicles that i take there. Brandi Rogers has been my service advisor for the past almost 7 years and have always been exceptional with I have 2 bmw vehicles that i take there. Brandi Rogers has been my service advisor for the past almost 7 years and have always been exceptional with her recommendations along with explaining any queries regarding the repairs the cars need. She makes sure service is done on time and gives the best price. I feel at ease visiting the center knowing I'd be taken care of due to her professionalism and courteous attitude. More

Always great customer service when I visit. From the service department to the parts department. From the service department to the parts department. More