BMW of Silver Spring - Service Center

I dropped in to get some quick advice. The very pleasant receptionist, Lisa, referred me to Amit to help me figure out Apple Car Play. Amit came out quickly and was even more welcoming and The very pleasant receptionist, Lisa, referred me to Amit to help me figure out Apple Car Play. Amit came out quickly and was even more welcoming and knowledgeable than I expected. He was very patient and actually ended up showing me a whole lot more than I stopped in for. A WHOLE lot more! There were so many features/conveniences in my car that I was not enjoying. I really appreciate the experience and encourage anyone to stop in! More

I love this dealership. .and rachel rhea bends over backwards for her clients. Ver professional establishment .and rachel rhea bends over backwards for her clients. Ver professional establishment More

I purchased parts from Horacio for my BMW x5. He was able to get the parts quickly and with less hassle. I really appreciate him saving me time and money. He was able to get the parts quickly and with less hassle. I really appreciate him saving me time and money. More

I have rarely encountered a more obnoxious customer representative than Mr. Palacios. He was rude and unhelpful throughout my transaction. At one point, he even mumbled something like, 'I should have c representative than Mr. Palacios. He was rude and unhelpful throughout my transaction. At one point, he even mumbled something like, 'I should have called in today.' Unfortunately, this is not the first time I have received poor service at this dealership. More

Great experience with the service manger Mr Ron P Very professional excellent customer service friendly and helpful give you personal privacy customer service, I’m very happy with the maintenance service professional excellent customer service friendly and helpful give you personal privacy customer service, I’m very happy with the maintenance service to my M8 Excellent mechanic service ,Mr IAM was very professional very knowledgeable and friendly I will definitely recommend my friend and family Thank you very much for your service Mr Ron.P I will give you 10 star rating More

Rachel is great to work with. I have been to BMW of Silver Spring twice now with my new vehicle and Rachel has helped me both time with servicing my vehicle and I honestly have ze I have been to BMW of Silver Spring twice now with my new vehicle and Rachel has helped me both time with servicing my vehicle and I honestly have zero complaints about the Rachel and the dealership. I plan on continuing to bring my vehicle here to have it service. More

Rachel is always very helpful when I come in for service. I get prompt updates and all the information I need while my car is in service. She makes the service experience a pleasure. Thanks. I get prompt updates and all the information I need while my car is in service. She makes the service experience a pleasure. Thanks. More

They have top notch service and would recommend them to friemdsl, family, strangers, fellow Ravens fans letc. friemdsl, family, strangers, fellow Ravens fans letc. More

Great customer service and service follow up … gets it right the first time … always looking out for the customet right the first time … always looking out for the customet More

Service Rep is always pleasant and will advisor what’s important to get repaires on your car. important to get repaires on your car. More